• Bookmark

    Badoo

Badoo

Write a Review

Overview

Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.

  • Service
    89
  • Value
    88
  • Shipping
    21
  • Returns
    21
  • Quality
    78

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
2
Neutral
0
Negative
8
View ratings trends
59
See all photos
How would you rate Badoo?
Top Positive Review

“BAD DATING SITE”

Mathew E.
1/19/24

This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here

Date of experience: 1/18/24
See positive reviews
Top Critical Review

“They're absolutely terrible company. Buyer beware don't spend your money.”

BRADLEY R.
11/29/24

They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.

Date of experience: 11/27/24
See critical reviews

Reviews (606)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (44) phone number (22) customer service (29) bank account (16)
Thumbnail of user dans963
Romania
1 review
4 helpful votes
  • Send Message
September 28th, 2019

Put through an unauthorized transaction on my credit card. DO NOT give them your credit card details, or your paypal details. They scam you blatantly.

Date of experience: September 28, 2019

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Dan,

We're really sorry to hear you feel you've been charged for a service without your consent and we would love the opportunity to look into this matter further and hopefully resolve this matter for you.

We've sent you a message as we'll require some personal details in order to assist you and we hope to hear from you soon.

BadooHelp

Thumbnail of user gochag
GB
1 review
9 helpful votes
  • Send Message
June 19th, 2018

Hi, guys, do not buy any service they have, after that it's gonna work hidden payments, they gonna take automatically money from your accounts, for service you didn't buy (DO NOT REGISTER, BIG SCAMMERS, OR DO NOT BUY ANY SERVICE THEY HAVE)
DO NOT REGISTER YOUR PAYPAL OR BANK CARD DETAILS.

Date of experience: June 19, 2018

Thumbnail of user manelm
Badoo H. – Badoo Rep

Thanks for your review.

We believe in transparency at Badoo and that's why we make it easy to manage your payment settings. When making a purchase, you're always shown your ongoing payment details and you'll be asked to confirm them before continuing.

If you believe there has been a mistake, please message us and we'll be happy to look into this further.

Thumbnail of user marcoarmada0413
Philippines
2 reviews
3 helpful votes
  • Send Message
May 7th, 2023

This dating app is full of gays, ladyboys, and content sellers. It is a total disgust! Difficult to get a match here.

Products used:
Dating app

Date of experience: May 7, 2023

Thumbnail of user davidb181
Texas
1 review
2 helpful votes
  • Send Message
January 14th, 2014

Scamscam I am do not like green eggs and spam. Black n green people from HELL posting pictures of angels that are controlled by demons in the pits of nigeria and if you see someone that is not attractive on badoo the demons are after them 7 fold.use anothyer sit for real!
The wise man said just walk this way to the dawn of the light the wind will blow into your face as the years pass you by hear this voice from deep inside its the call of your heart close you eyes and you will find the passage out of the dark. HERE I AM WILL YOU SEND ME AN ANGEL in the land of the morning star

Date of experience: January 14, 2014

Thumbnail of user yadriskag1996
VE
2 reviews
0 helpful votes
  • Send Message
March 11th, 2023

It is a platform that allows you to meet a partner, friends... and it is easy to use. You can connect from your cell phone or PC, it's very easy.

Date of experience: March 9, 2023

Thumbnail of user jayr236
Canada
2 reviews
11 helpful votes
  • Send Message
December 11th, 2019

The numbers of fake profiles or whores that want to sell sex (I ever doubt they are woman's or actual people).

You will get bombarded with fake likes, fake profiles, and it keeps on and on and on...

Date of experience: December 11, 2019

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Jay,

We work hard to keep a database of high quality real users, and our moderation team works 24/7 to spot any malicious profiles. We also have a photo verification system in place to prevent fake users from using the app.

We are committed to creating a safe space for dating on our app and we strongly recommend our users to report profiles that are using Badoo maliciously so we can take appropriate action against the accounts.

Regarding our Likes feature, we have taken your feedback onboard for consideration. Badoo will always remain a free app, you can message your matches for free, however Likes and Favourites are a premium feature.

If you would like any more information on this please reach out to us at badoo.com/feedback and we would be happy to go into more detail about this with you.

Thanks!

Thumbnail of user lilyb14
New York
1 review
9 helpful votes
  • Send Message
December 27th, 2015

They gather the ugliest men around, and the most fake profiles in a website. But the funniest part is that everybody live in Manhattan and that is impossible.

Date of experience: December 26, 2015

Thumbnail of user fredn37
Ukraine
1 review
9 helpful votes
  • Send Message
June 2nd, 2018

-you pay premium
- you pay for chat with good looking girls
- you pay for interest or crush
Its like a porn or strip club costs without having those social acceptance problem!

Date of experience: June 2, 2018

Thumbnail of user manelm
Badoo H. – Badoo Rep

Thanks for your review!

You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people.

Our premium features provide the possibility to gain more attention. You can find more information about the features available with credits on https://badoo.com/credits and the subscription-based Badoo Premium package on https://badoo.com/spp

Please do let me know if you have any other questions

Thumbnail of user adelchia
GB
1 review
7 helpful votes
  • Send Message
January 9th, 2017

Once they have you card details they just do whatever they want. I ask to be refunded for purchases I did not recognize, they just said no.
I say No No to Badoo.

Date of experience: January 9, 2017

Thumbnail of user abdullahs44
Turkey
1 review
0 helpful votes
  • Send Message
September 14th, 2020

Anybody cannot text me, like me but Badoo.com get my money because i have premium account but i cannot use this app Because i m like invisible. Anybody cannot see me

Date of experience: September 14, 2020

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Abdullah! Hmmm, This does not sound right at all especially if you have premium. We do require credits to message some people, but your matches should also be able to message you with no problem. Have you had an account with us before? Please do share your details with us on@BadooHelp and we can look into this for you and get to the bottom of this together
-BadooHelp

Thumbnail of user nevert
GB
1 review
7 helpful votes
  • Send Message
March 9th, 2018

Badoo Scam site creating havoc on U. K. Society. Useless site completely AVOID. Huge number of pimps selling their prostitutes to the wider public on badoo. AVOID THIS SITE AVOID THIS SITE AVOID THIS SITE BADOO.

Date of experience: March 9, 2018

Thumbnail of user fuckw1
Canada
1 review
7 helpful votes
  • Send Message
January 22nd, 2017

These pieces of $#*! charged me 12.49 x5 because i clicked on some $#*! a few times it did not $#*!ing warn me or anything $#*!ing con artist mother $#*!er. $#*!ing pig skin honkies!

Date of experience: January 22, 2017

Thumbnail of user rochelleb1
Wisconsin
2 reviews
19 helpful votes
  • Send Message
October 26th, 2015

I have blocked and reported LOTS of guys who sexually harassed me and nothing was EVER done to them. Then one guy asks me if I want to see a picture of his thing, I said no and he sent it anyway so I told him to "f'ing respect my wishes" so I get permanently banned. Yeah those morons are ban happy when you're a female trying to meet a genuily NICE guy but then guys do and say allllll they want without EVER getting banned. The people running Badoo should be shut down and forbid to ever be in charge again because they clearly don't know how to run something. I'm a member on sooooo many sites where I never have issues, I never get into trouble. I was with this fail site for OVER 13 years and got banned from ONE slip after being treated like crap by some arrogant douchbag. Hell some of the people on there message women offering money in exchange for sex and nothing gets done. This site NEEDS to be shut down.

Date of experience: October 26, 2015

Thumbnail of user pastolm
Virginia
2 reviews
8 helpful votes
  • Send Message
June 20th, 2017

This site is so full of scum so full of fake useless worthless pieces of human trash. The pictures are fake and those that are not fake are at least 8 to 10 years old or longer. Someone might like you and you like them back and then they will never speak to you again. I have met so many people from overseas and then we go from talking maybe one sentence and already they are calling me baby baby this and baby that and oh by the way do you have a bank account can you send me some money please? Badoo is horrible! I would not recommend this site if it was the only one on the planet. It is so bad I finally deleted my account yesterday. I had it up and running for at least a year and I did not talk hardly to anyone and those that I did would never agree to meet up. They would not call they would not do anything. Those that did talk hinted around 2 Money... those that want to proceed and sign up to this horrible disgusting site whatever happens to you from this point on is up to you and will be your fault. Don't say you wasn't warned!

Date of experience: June 20, 2017

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Pastol!

Thank you for your feedback.

As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious.

We also recommend that you visit the following page to find some safety and security tips: https://badoo.com/safetytips.phtml

We apologize for any inconvenience, and please let us know if you have any further questions.

Thumbnail of user bobj395
GB
1 review
1 helpful vote
  • Send Message
October 3rd, 2020

Total money grabbers... Con artists... This app is all about money keep away unless your rich... Rubbish set up... Terrible matching... All around piss poor app

Date of experience: October 3, 2020

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Bob! We are sorry you feel this way. We do have a few ways which you can obtain credits and premium for free by watching our promo videos and inviting friends through the app.
We are quite proud of our set up but always looking for ways to improve and would appreciate it if you could go into this a little bit more. We are not in control of the matching. Matches are based on if the other person likes you and vice verse. When you both like each other this is how the match is formed. If our users are not happy with the options we always recommend adjusting the filters and broadening your distance and age preferences.
We hope you will contact us again on@BadooHelp and let us know your suggestions. We would appreciate it very much!
-BadooHelp

Thumbnail of user milanz1
Massachusetts
1 review
8 helpful votes
  • Send Message
November 24th, 2013

Horrible website- too many non-English speaking people, and scum bag clientele. Mostly looking for hook ups. Booty calls-r-us is a better name. Desperate men!

Date of experience: November 24, 2013

Thumbnail of user petris
Finland
1 review
5 helpful votes
  • Send Message
February 10th, 2015

Badoo works showing lots of beatiful ladies, most likely voted by the users, nonen which in real life are looking company from online. Occasionally, there is one of your Facebook friend, usually in seroius relationship. There are few geniune proflies and occasional conversational, so the chance for meeting thar special someone exists, though very minimal.

It is free, yes, I don't really see that paying for the Superpowers adds possibility much. If you are really lookinfg for company online, permanent or temporary, there are many better sites. Every dating site reaches your wallet, and it is a nuisance to cancelling the monthky payments. The only secure way is to cancel your credit card.

Date of experience: February 10, 2015

Thumbnail of user igord33
Latvia
1 review
1 helpful vote
  • Send Message
May 2nd, 2021

There was a 3-day free trial in December 2020, in order to take advantage of it I had to enter my credit card details. Right after that, I removed the credit card from my profile, as I wasn't planning to use the service for more than 3 days. After 3-days I was charged the Premium fee of 42.99 EUR. They took the money without my consent. Whatever their ToS says, they lied about one fact, they stored my credit card information in their database AFTER I removed it.

Customer service replied to me with this, Feedback, ID *******:

"Hi there,

Thanks for your message.

I'm sorry to hear that you'd like to cancel your purchase.

Unfortunately, since you instantly receive the benefits of Badoo Premium once purchased, this type of service is non-refundable. As outlined in our Terms and Conditions, we're only able to refund services that have not been downloaded.

We recommend that you check the Terms and Conditions for all future purchases before proceeding. You can read them here: http://badoo.com/terms."

Customer service just gave me a canned reply. Certainly, I made the mistake of not formally cancelling the service after 3 days, but what I did, seemed sufficient enough for me, I removed my credit card details from the service, yet they still charged me, instead of sending a reminding e-mail about "Payment not available". Really, not expected behavior that easily borders with thievery.

Tip for consumers:
Get ready to be charged, don't use your primary credit card for this.

Products used:
Badoo Premium Service 3-Day Trial

Service
Value
Quality

Date of experience: May 2, 2021

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Igor,

We are sorry that you feel this way. Unfortunately unlinking your card is not the same as subscribing. We ask that all of our users unsubscribe from the service to stop the payments. We can also turn these off for you any time. We would be unable to store your card details unless you clicked on this to be saved. We are so sorry for the inconvenience.

If you would like us to look into things further for you please do reach out to us on@BadooHelp and we can look into things together.
Hope to hear from you soon.

-BadooHelp

Thumbnail of user cazo
GB
1 review
20 helpful votes
  • Send Message
March 3rd, 2020

Not a great place to meet anyone genuine. I have used badoo on and off over the years and the vast majority on the app, absolute undatables, misogynistic women abusers, personality disordered, foreigners that dont speak a word of English, cheap vile men just wanting to hook up. I met several people on here, so i can say that they turned out to be dead beats or people so undesirable they give off a terrible vibe. Sketchy men. Dishonest, jobless wasters, serial cheats. I could tell you horror stories of things men have said, misogynistic filth about women, men wanting unprotected sex on a first date, and the obsessive stalkers.

Waste of time this app and will cause you problems in the long run wasting your life bothering with specimens from badoo. Not all, but 99%
Not a safe app. Absolutely do not meet up with any of these ppl, especially not on your own, i did and regretted it. As sometimes young people can be nagged or pressured relentlessly by creeps just to "meet"

I don't recommend this app for men or women, plus you are at risk as a lot of the users will ask for your personal information, number, and try and add you on Facebook. Can i say the men are desperate, desperate & desperate. Or plain nasty. Its usually one of them

I've had men leave me voicemails when told i was no longer interested, i was stalked and harassed for over a week

I had a death threat from one guy yesterday, calling me a sl*g and to rot in hell, after pressuring me for my Whasapp, i believe it was pre meditated which is why I'm writing a review. Has shaken me up so i deleted the app

Don't bother with it

Date of experience: March 3, 2020

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi there Caz,

We're sorry you feel this way about our service.

Badoo will always champion diversity which means that we have a wide-range of users using our platform. We do not condone any type of discrimination on Badoo. We work very hard to ensure that everyone is welcome, and we will never exclude certain users based on individual preferences.

We also work hard to keep a database of high quality genuine users, and our moderation team works 24/7 to spot any malicious profiles. However, if you're ever suspicious about a profile or you notice a violation of our guidelines, you can always report the user to us and we'll check them immediately.

Finally, we would like to investigate the user you've mentioned and decide on the most appropriate action. We take reports of this nature very seriously as the safety of our users is very important to us. Please reach out to us at badoo.com/feedback so we can investigate right away.

- BadooHelp

Thumbnail of user ashleys236
Georgia
1 review
3 helpful votes
  • Send Message
October 14th, 2017

So I haven't had my account for 2 days I tried registration and my phone verification wouldn't accept my phone number I contacted Badoo help and the next morning they said my account has been blocked because I didn't follow their guidelines it's a bunch of bologny I advised you trying another app Badoo sucks

Date of experience: October 14, 2017

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Ashley!

We're very sorry to hear you've had this experience with us.

I have checked our correspondence from Badoo Help and couldn't find the one you're referring to. Would you mind contacting us there so that we can look into this?

From what you're saying, it looks like you have been blocked due to a violation of our Guidelines, which you can find here: www.badoo.com/guidelines. If you can’t find the reason why you’ve been blocked in our Guidelines, please get in touch with us via Twitter or Facebook and our customer service team will double-check this decision for you. However, please note that their decision will be final.

We look forward to hearing from you!

Thumbnail of user chrisb472
Thailand
1 review
4 helpful votes
  • Send Message
February 16th, 2018

Horrible admins and terrible service, premonitory admin presumptions. No loss here, as all of the girls are prostitutes. $#*! badoo and skip the girls... lol

Date of experience: February 16, 2018

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Chris!

We’re sorry to hear of your experience. The majority of profiles on Badoo are genuine. However, there are people who try use our product for malicious purposes.

If you come across a suspicious profile, please report it and we'll check it immediately. We have a team of moderators working 24/7 checking all the reports we receive.

We hope this helps, but please do not hesitate to send us a private message if there's anything else we can do for you.

Thumbnail of user janeb553
Philippines
1 review
3 helpful votes
  • Send Message
December 25th, 2019

So many FAKE PROFILES created by Badoo and Scammers and GAYS pretending to be Girls. At the same time they have STRICT policy when u say Bad words to SCAMMERS Fake Profile, Whore escorts And Gays hahahaha

Badoo sucks! For registered many times for 2 yrz but NO IMPROVEMENT

Date of experience: December 25, 2019

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Jane,

Badoo is a safe space for people to make meaningful connections. That is why we will always champion diversity which means that we have a wide-range of users using our platform. We have a zero tolerance policy on hate speech as this violates our Community Guidelines.

We work very hard to ensure that everyone is welcome, and we will never exclude certain users based on individual preferences. Some users will try and use our service for malicious purposes. That is why our moderation team works 24/7 to spot these malicious profiles. We also have a photo verification system in place to prevent fake users from using the app.

If you're suspicious about a profile, we strongly recommend you to report them and we'll check them immediately.

Thumbnail of user luism107
GB
1 review
6 helpful votes
  • Send Message
February 17th, 2018

Yes looks like Badoo it's doing it again, and Paypal is an accomplice in this fraud.

I never intended to subscribe just to buy 100 credits for the value of §1 and the PayPal buy now next to that 1§ product when I purchase that 100 credits for 1pound their charge me 1 + 65 when I see that ( 10 minutes aFTER CALL PAYPAL AND BADOO AND THEIR REFUSE REFUND WTF

Terms state 14 cancel refund... like the law sated... badoo say they're automatic enable some bloody superpowers that invalidate the refund...

The funny thing is that PayPal replies to say their cant do nothing_:? Wtf they the payment provider to this fraudulent scammers.

Its all gone FRAUD I will take that to the trading standards

Date of experience: February 17, 2018

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Luis!

Thank you for your message.

We're very sorry to hear about your experience with us. Auto top-up refers to the automatic refill feature for credits; when you fall below 200 credits, you can select to automatically top up your balance. However, this is not related to your Badoo Premium subscription. Badoo Premium is a separate service and requires cancellation of the recurring subscription; instructions on how to do this were provided when you made the purchase.

Please send us a private message with the email address or phone number linked to your profile and we'll look into this for you.

Thumbnail of user nikolaia
Denmark
1 review
9 helpful votes
  • Send Message
August 9th, 2017

Badoo automaticly turn on a service when you buy credits, that if you go under 200 credits it will just charge youre credit card for a full pack of 550 credits. WTF?
I was useing a service to get more votes, and it cost 100 credit. I then bought a small credit pack to get 550 credits, unaware and not promted at any $#*!ing point, that now everytime my credits would be under 200, it would automaticly charge my card.

I have tryied to a get a refund for this scammy scammy scammy method, but not only was I denied this, The support also clearly lie and say that my credit was under 50, and that is why the auto- service kicked in.

That is not true! I want my refund, and we are taking legal actions against this scammy way of not telling the user, when real money is being used.

Date of experience: August 9, 2017

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi there!

We're sorry you've had this experience with us.

Please contact us on any of our social media profiles and we'll see what we can do for you. In any case, you can turn off Auto Top-up, go to your 'Payment Settings' in your 'Settings' menu and there you'll see the option to turn off Auto Top-up.

Please let us know if you have any other questions.

Thumbnail of user josea231
Sweden
1 review
8 helpful votes
  • Send Message
August 14th, 2018

4 months ago I quited from Badoo, I did have credits left but didnt matter. Still today take money from my acounnt evry 7 days. I did request an answer from them but they said that I dont have a profile with them and that is correct, but still they take money from me... SCAMMMERS

Date of experience: August 14, 2018

Thumbnail of user manelm
Badoo H. – Badoo Rep

Many thanks for your review.

Badoo Premium is a subscription-based service. When you purchased the service, the service conditions were listed on the payment page, which explains how the subscription works.

You can cancel your subscription at any time by visiting your payment settings in your 'Settings' page and unsubscribing from the service.

You will still be able to use your Badoo Premium features until the end of your current paid subscription.

We apologize for any inconvenience caused, and please let us know if you have any other questions.

Badoo Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.

Company Representative

Thumbnail of user manelm
Badoo H.
Badoo Customer Service
Typically does not respond to reviews

How do I know I can trust these reviews about Badoo?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Badoo?