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Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
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This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
Ladies and gentlemen,,,,,,,,,,,, Yes indeed this Badoo is very fake, 6 out of 10 guys that I communicated with turned into scammers... KNow the signs:
1. Their English is not good u can tell by the way they write.
2. They will start very very charming calling u LOVE or Sweety or something very catchy, they want your email address right away, or your phone number. Call your phone number right away to find out where they are calling you from. ALso google the number
3. They claim to be very wealthy but then they will send you the same pics they have in their profile.
4. To catch them: Ask them to send you a SELFIE blowing u a kiss and if they can't do that... They are very fake! They can't take selfies and claim they don't do that, they have recordings of children and can tell you its their child and that they are single widow and the child lives with their grandma or Mom. Don't fall for this Scammers... Blocked them immediately Most scammers claim they live in US but they will be leaving soon to overseas and thats a RED flag... after they leave they will ask you for money... they start with a large amount then they decrease it to try to get ANY amount from you... Let them know u are POOR and need their help yourself HA HA and some will offer help but don't follow through. DONT ever give them your real name. I told one of them My name was Hope Stabb and a fake address... BE WARE and be careful.
Date of experience: March 8, 2016
DO NOT SPEND MONEY ON THIS STUPID SCAMMY SITE!
I REPEAT.!
DO NOT SPEND MONEY ON THIS STUPID SCAMMY SITE!
Most of the profiles are fake and have been placed there to take cash out of your pocket. I'm going to sue the developers if I won't get a refund!
Date of experience: February 16, 2016
They block my account after I spent a lot of time doing live. They were worried that I will whitdraw the money. This application is a big fat lie. They are making a lot of money...
Date of experience: June 12, 2019
This is very bad and untrustble company.because if someone like another and you living and blocking thire accounts.
Date of experience: March 10, 2024
Be careful I was never signed up on this site in OZ, to my horror im a director of a consortium group of companies so utmost professionalism! I suffered the horrifying consequence of my photos? From my Facebook account name? My age? Everything stolen duplicated into and publicised for public consumption of an impostered profile created by an anonymous A'hole?! Who posed as me! It was only referred to me by work colleagues who jokingly stated what happened to my marriage? And I had quite some sexy pics on Dating site BADOO.COM. Perplexed? Mortified as i was newly happily married so frantically my colleagues goggle linked to this fake profile of mine created and there it was! Every pic dirty chats this person had with these perves all documented and public my heart sank this destroys marriages careers and let alone my character? These sites are dangerous no real I. D verification system to police stolen identity and fake profiles?! I contacted Badoo.com 2 months ago aint heard anything, but received first email please sign into my profile account and delete it? Ummm I did not create account so therefore I have no username? Details? Email password blah blah blah! The nerve?! Have not received answers or any resolution to this be warned! Dating sites or any other sites once your pics info on web they can be used for evil fake $#*!! & ruin you!
Date of experience: October 21, 2015
In the dim and distant days of the last decade (2010 to 2019) when Corona was an exotic drink that you bought in the alcohol aisle of Asda, the website Badoo was actually a fairly decent place to hang around and anticipate, at the very least a conversation but after a flurry of post Covid 19 scaremongering, vaccinations and a surge of uber virtual signalling (Black Lives Matter and Transvestite caterwauling), the braintrust at Badoo have opted to suspend accounts that dare to veer from their self appointed path of "wokeness" and more recently, charging people for usage of even the most basic functions of their website, "Premium User"? No thanks, money grubbing cretins.
Date of experience: November 22, 2022
Run by a greedy Armenian owner, it $#*!s you over EVERYWHERE it can, from accidentally showing you have less credits so you have to buy more, to automatically RECONNECTING your card after youve deleted it and charging it illegally.
Date of experience: March 31, 2019
Thanks for your review.
Please allow us to outline that your credits balance will never be reflected incorrectly. However, if you use credits on a service, the cost of the service will be deducted from your credits balance. We'll be happy to remind you how your credits were spent.
In regards to your stored payment method, this feature is optional and you can choose not to store your payment method during each purchase you make. If you continue with this option selected, your chosen payment method will be used to help you speed up making purchases on Badoo. Badoo operates within the law and we would never charge you for a service without your prior consent. If you would like us to take a look at your billing settings and purchase history, please send us a message containing your registered email address or phone number and we will look into this further.
You must put 3 pictures of your face. No problem, except that pictures can be votted by men too. So, if you want to see your rating you must rate 40 or so other persons(man, women). OK, after a while you get used to low ratings because you will receive at least 50% votes from men (always 1 - of course on scale 1-10). Then there is a second rating in a circle where every man in a circle is between 5-6. THEN you have third ratings from moderators! (from 1-5) which dare to give you 1 on every picture - I asked them about that and they told me that it is because the pictures where bad in a technical sense. OK, in the meantime i spent 200$ in best studios with famous photographs. I passed with 10! Different pictures on BeautifulPeople without problem(just for test, this is any use of that shallow site). And STILL - no better than 2 stars or 1 star. My friends which are litlle more "beautiful" than me for very bad photographs has been given 5 stars. But, they never manage to pass on BP.com. So woman moderator discriminate people based on their preferences and take all self - esteem from ones which doesn't fit to their criteria. I sent them email about that - they were lying to me - they DO NOT rate technical ascpect of pictures but beauty instead. This is discrimination from owners or their employees and if I have money I will sue them for that. Woman on Badoo are extremly ugly - I have to preview 300 pictures to find anything above 3. Same for man, I had had many contacts BUT with all this woman something is not right mentally - you can feel it or they told me something to lead me to that conclusion.
Date of experience: April 19, 2015
I joined Badoo few months ago and made an account. I am a transgender and I get hit on
A LOT and some guys even want to offer me money in exchange for meeting up with them. Truth be told I have never received any dime from anyone online. And yet some member reported me apparently for prostitution. With no warning, they blocked my account and I received an email informing me the nature of the complaint. I'm like wtf, how would they even verify that the member's report is true? It was that easy to be reported in badoo and get you blocked. I let it go, and few weeks later I tried making a new account. I tried 3 times, they keep blocking it apparently for breaking their guidelines on the first account. It felt very unfair to be judged with no credible basis. It felt dehumanizing and just aweful to be banned from something you cant even dispute about. Their decision was apparently final even if I emailed their support team. Yes, stay away from Badoo, it's not a great experience there. The company slams the door on to your face with no warning let alone legal basis. I am just appalled how a business treats its members very aweful.
Date of experience: April 16, 2019
Hi Michael,
Thank you for taking the time to submit your review.
We're sorry to hear that the decision was made to block your profile. However, please be ensured that any complaints submitted within the Badoo app or via the Badoo website are thoroughly investigated and if it is found that you've broken our rules, we reserve the right to revoke your access to Badoo.
If you feel like this decision is incorrect, you are welcome to reach out to our team for a second investigation and we'll be happy to take a second look for you!
There is zero matching system and, therefore, I've had zero dates. They also make it MANDATORY that you willingly take a mugshot for the site (it doesn't kick in right away so at first it seems like you are able to have some privacy). They also use a ranking system with a fun little meter that tells you when you are unpopular to emotionally manipulate you into scrolling. It prompts you to make a purchase every 3-4 minutes and 75% of the app is totally unusable without the supplementary purchases (so they have a credit card to go with your face, phone number, and linked social media). The site is also ridiculously racially biased - I live in a metropolitan area and there is no WAY that 90% of the population around me is white, like the app implies. Lastly, this one is just personal, literally every male the site has put in front of me looks like one of those guys you don't trust to watch your drink (if you know what I mean). All around, just dont. Would not reccomend: OkCupud is WAY better.
Date of experience: September 26, 2020
Hey there. This saddens us to hear.
Our matching system works quite well and we have the statistics and success stories to prove it. We are the. Oldest and largest dating app in the world so we will have to disagree with you on this one.
We do make it mandatory to upload a photo to verify that it is really you. This is not seen by anyone but makes our community a safer one to be a part of.
We would hate for you to think we are emotionally manipulating with the ranking system. This is actually put in so you can observe the movement on your profile and for no other reason. We apologise if this has caused you offence.
Our app is free to use and you can speak with your matches for free. To speak with anyone and everyone we do require special. Features but you can also obtain these by inviting a friend through the app and watching our promo videos and adverts.
For the racial aspect of it, we do not discriminate against anyone. Not for the colour of skin, religion, orientation, gender, nothing. This is actually what we are most proud about. Badoo is very popular in many countries where there may not be a white person. We are global and would never dare to select a certain type of person. I am also a person of colour and know a lot of my colleagues are too. It is highly doubtful that we would discriminate against this. We hope that you will reconsider this thought as it is just not the case. If you would like any more assistance please contact us on@BadooHelp
-BadooHelp
Don't know if I agree that it's full of pervs, but then again, I'm not a woman, ha ha. I guess it's allright, but if you really want to get into this stuff, get a real niche application.
Date of experience: November 11, 2015
I set up a account a few days ago I ran out of chats so I purchased some more credits, the day after that my account was blocked by badoo stating they have had reports I have been breaking their terms and conditions, as this was a shock I contacted badoo for a response about this as to what I have allegedly done I know I haven't had any issues with anyone I have spoken to on there and I haven't sent any images at all nor do I have any inappropriate images on my profile.
When they did get back it was a generic message saying the same thing as when I discovered the account was blocked.
I also asked about the refund for the extra chats they said because I broke the terms I cannot have one. Now one of my concerns is they have not said what it is I have done I only had the account for a few days and it being blocked out of blue a day or so after I pay for extras seems fishy and now not being able to be sure if the subscription is cancelled feels like I have been done over this company needs to not exist it is 100% stealing from customers and when you ask for some answers they ignore you I will be seeking legal advice about this but for the people seeing this stay away it's a scam.
Date of experience: September 6, 2020
Hey Alvardo!
We only ever block users who have been found in breach of our community guidelines, which can be found here badoo.com/guidelines. If you believe that this was a mistake, please feel free to get in touch at Badoo.com/feedback or on social media@BadooHelp and we will take a look at this for you. If you fear that you still have an active subscription on your blocked account, we can check and cancel this for you so please do get in touch privately!
- BadooHelp
I have friends that use this site that are very close but their Profiles do not show up
WTF badoo?
Every time I try to message someone
They want money, or points, or upgrade
This site sucks
Date of experience: November 28, 2021
Hey Craig,
We are sorry that you feel this way. Your encounters and people nearby section will be refreshed daily and you will be able to see more people depending on the day.
These can also differ from the interest filters. Hope you can understand.
Remember it is free to speak to your matches s get matching!
-BadooHelp
This app will not let you delete your account and goes against the TOS for both the Apple and Andriod app stores.
Once you see you want to delete your account the first few moments after you open it, there is no "delete" option. You have to go through their support team, who then aks you to send them sensitive information about yourself, like your government id, in order to "make sure" that it's really you trying to delete it.
The other option is to send them the date + time of when you registered your account, and even when you screenshot the email verification with the time + date attached they state that it "does not match their records". They really want as much sensitive information + data from you as possible
STAY AWAY AND REPORT THEM TO AS MANY PEOPLE AS YOU CAN
Tip for consumers:
STAY AWAY
Products used:
The iOS app
Date of experience: July 6, 2021
Hey Kelly,
Sorry to hear this. You should be able to delete your account by clicking on your settings in your profile> account settings> delete.
Unfortunately, if any of our users would like us to delete their account we will require a form of ID but this is to ensure that we are deleting your account and not some random persons! This is our standard procedure to protect our community. We only require the name, date of birth, and photo and are adamant about users covering the rest of their details for their protection.
We would need all of the details to be accurate to make sure that it is the correct account, we take our user's privacy very seriously!
-BadooHelp
I cannot believe the audacity of this app. I downloaded it and signed up for a free trial. Within the first hour I noticed a lot of unsavory people that there would be no way I would date so I deleted my profile. Not just uninstalled but DELETED. So at that point you would think I wouldn't get charged, well I was wrong. I got hit with a pending charge. Immediately contacted them, on October 4th. Somehow that charge got dropped. Then I got charged on the October 10, 11, 12, and 14th. My first email back from them, well it looks like you don't have an account is what they said. EXACTLY. Next email was can you show proof that you got charged, all the personal information that I didn't want to send but I did. Then I got a response of my email with my card information duplicated back to me. 10 days later I got a "Sorry for the delay...I can absolutely look into this for you. To help us locate the transaction, could you please let me know the following details?
- The last four digits of the credit card used to make the purchase
- The type of card used (e.g. Visa, Mastercard, American Express)
- The date of the transaction
- The card expiration date
- The name printed on the card" message. Mind you I've already done this.
So today another email. "I'm sorry for the delay in responding to you.
I've taken a look at this and can see that you you got lifetime premium as a promo deal.
Please let me know if I can help with anything else."
Uh yeah you can give me my money back. Lifetime premium? First off are you saying your giving me a lifetime premium for free or are you saying I signed up for it. The answer is no I don't want either. Just give me my freaking 36 something dollars back this is RIDICULOUS.
MOST RECENT email as of 1 hour ago. I got the what card did you use email. I have never dealt with a more scammy website app ever. I've already cancelled that card replaced it and contacted my bank. I hope you guys get sued.
Date of experience: December 4, 2023
Spam, they send mails to ALL your contacts without telling you...
But, it is free to use for the most part. So can't be too hard on them.
Date of experience: September 1, 2011
Never give them your credit card details, as they will charge you even after you cancel the subscription. And 80% of female profiles are fake!
Date of experience: September 2, 2019
Hello BB,
Thank you for your review and I am so sorry that you feel this way about Badoo.
I can guarantee you that Badoo operates in a completely legitimate way - We would only charge an account if an active subscription was set up by the user.
To address your concerns over fake accounts, Badoo is free to sign up so unfortunately, some users may break our rules, we have a whole team that works hard to make sure we keep Badoo a safe and fun place to be. If you ever believe a user to be fake, I urge you to report them straight away and our 24/7 moderation team will look into the allegations for you.
I have private messaged you to look into the subscription issue for you.
I look forward to your response.
The Badoo Help Team
Both my account has been blocked for no reason
As I have not broke the guidelines
If you look thought the messages I received
Dirty pics and guys was rude swearing at me.
Date of experience: July 5, 2018
Sorry to hear your profile has been blocked on Badoo.
This can happen when our moderators find that your profile is in violation of our guidelines. We ask all of our users to follow the same rules which helps us to keep Badoo a fun and safe online environment. If you're unsure what our rules are, you can find them here: badoo.com/guidelines.
However, if you believe your profile has been blocked by mistake, please let us know your registered email address or phone number (including country prefix) and we will double check this decision for you.
Badoo Team
70%, at least, of all accounts is fake, pictures are stolen from other social media, I suspect Badoo for creating fake accounts, and misusing user data for financial profits. If you comment on fake messages and profiles, your account will be blocked, and not the fake ones. Stay away.
Dutch follows:
Het ziet er super gelikt uit, de app, en lijken ook veel mooie dames aanwezig, echter zijn het voor 70% nep, en ik vermoed door Badoo zelf gecreerd om betaalde klanten te kijgen. Aan de foto's kan je zien dat ze helemaal niet in de buurt genomen zijn, hehe het voordeel van een kleine land als het Nederland. En dan gaan ze uitgerekend jou dan zogenaamd 'veriferen', en als hun verificatiesysteem niet blijkt te werken, dan bokkeren ze je account, Echt te triest voor woorden. Mag van mijn (internet)aardbodem verdwijnen.
Date of experience: July 3, 2017
Hi there!
Thank you for your message.
Were very sorry you've had this experience with us and understand your frustration. However, we can assure you that fake profiles don't belong to Badoo: this is the reason why we have implemented features such as photo verification and have a team of moderators who investigate all the reports we receive and makes decisions accordingly. We'll never use users' data without their permission: it's unethical and we simply don't need to.
We hope this helps, but please do not hesitate to get in touch if there's anything else we can do for you!
SAME AS EVERYONE ELSE. THEY GRAB MONEY FROM YOUR ACCOUNT WITHOUT PERMISSION. DO NOT REGISTER! IT IS A SCAM!
I AM FILING A REPORT WITH THE POLICE. THEY HAVE TO BE STOPPED!
Date of experience: April 19, 2019
Hello Pepitote,
We've attempted to reach out to you for further information to locate your Badoo account and look into this for you. Unfortunately, we didn't hear back from you which means we're unable to do this.
Please be assured that we would not allow a transaction to be processed without your prior authorisation. Since we're unable to identify the transaction you made with us, for more information on how purchases on Badoo work, please visit badoo.com/terms
Should you wish to speak with us regarding your purchase, you can contact our team at badoo.com/feedback or reach out to our team on social media with@BadooHelp.
We look forward to hearing from you!
Badoo Team
Having tried all the major dating sites over the years, I can safely say that Badoo is the worst I've ever encountered. It's normal on the other 'swipe right/left' sites to receive 5-15 'matches' each day for a relatively average man; on Badoo I've received one in 14 days, and I'm not convinced she's even a real person. I think the issue is country-specific; Badoo has almost no active UK users, so most of the potential matches you are shown have been there long enough to be rated tens of thousands of times over the course of several years. They're no longer active, yet it pretends they are.
Badoo is also a scam site. Don't give them any card details; I decided to try out the £4.99 premium for a week, and literally the next click they had taken an extra £44.99 out of my account to buy credits (credits are required to do almost anything on Badoo - it's very money-grabbing). They do this by automatically signing you up to recurring billing, without actually telling you they've done so; one feature of recurring billing is 'auto top-up' when you fall below 200 credits. Because I had never bought any before, it instantly 'topped up' my balance. I recovered the money but it took several days. Even with premium, you don't get any of the features you'd get with the premium version of any other site.
I don't really understand why anyone would use Badoo. It has no unique functions or features, everything costs a small fortune and the site is set up to scam money out of people (I don't seem to be the only one - check dozens of other reviewers from whom Badoo has taken money without permission). They'll mislead you at every turn. At once point it claimed to have more members from my town than there are residents in my town.
Worst dating site I've encountered. I assume people from other countries have more joy, but don't waste your time or money in the UK.
Date of experience: April 20, 2018
Seems you can delete app and pics, but try to delete account; they don't make it easy, which is a clue!
Date of experience: February 12, 2020
Hey there!
We’re sad to hear that you’re leaving us. You can easily delete your account by going to Settings - Account - Delete on most devices.
However, as instructions to delete your account can vary depending on the device you are using, please contact us on badoo.com/feedback using your registered email address so we can sort this out for you right away. Hope to see you again soon!
Hi everybody,
As many others, I've been also scammed this week by Badoo. I wanted to suscribe to a Badoo premium membership for a week, but they charged me for the unlimited version.
Of course I wrote them politely a message to let them now and asking for refund. They just refused, which is completelety ILLEGAL (see below a link concerning the right of cancellation for any customer - you can cancel until 2 Weeks)
http://www.legislation.gov.uk/uksi/2013/3134/regulation/29/made
Problem with Badoo: there is no customer service existing! It means NO phone number, NO email adress, NO names. They want the people to give up, but they don't know me really well...
I think this kind of company has no place on Business market, they have dishonest business practices, and they have absolutely NO intention to improve it. What I recommend you it's just to conduct a legal action, and spread the word as much as you can all over social media (FB, forum, comparators, blogs,.) in every country, in order to let everybody know, how Badoo.com works.
Hope these info could help you.
Date of experience: March 17, 2018
I keep being charged 2.99. Never signed up for anything. Quite the scam. Literally being robbed and seeking retribution now
Date of experience: September 10, 2020
Hey there Charles,
It sounds like you may have an active subscription to Badoo Premium. We'd like to look into these transactions for you and help you out if we can! Please drop us a private message here at badoo.com/feedback or via our social on Facebook or Twitter and we'll take a look as soon as we can.
We're really sorry for any inconvenience and look forward to hearing from you!
- BadooHelp
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hi Cristina,
Sorry to hear your account was blocked! This will happen when we find that someone has broken our rules. We have a team of moderators working around the clock to ensure Badoo remains a fun and safe place for all of our users. Should you break the rules which you agree to follow by using BAdoo, we reserve the right to revoke your access to our platform. If you believe there's been a mistake, please reach out to our team at badoo.com/feedback and we'll conduct a secondary investigation at your request.
Please be assured that the decision to block a profile on Badoo has no relation to the rewards you can earn while streaming. This information is not relevant when making this decision but you may forfeit any rewards if your profile is blocked as a result of violations against our guidelines.