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Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
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This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
Badoo was the first dating website I ever joined at only 19 years old back in 2009. I'm now 30 and have just come back to see what's changed and Badoo only got worse. In earlier days although a huge number of women still didn't reply I'd always get a few reply. Now though I never get a single one. The old messages from the women that use to talk with me there are still in the inbox but those women have long left the site. It's not just this dating website. It's every dating website. Women seem to get more smart and cleaver, having more reasons not to respond. Covid-19 has only made it even more worsen. Women know there's more men looking for a date with all the social distancing that's going on throughout the world so they are only upping their antics online. And it doesn't stop there. Some women on Badoo are ones I knew at school and college and I have them added on Facebook. Still no replies from someone who I actually know! Once the restrictions are lifted I'm thinking of joining a proper real life dating agency where professionals go through the whole country, finding people someone good like Channel 4's Undateables as I've tried internet dating for about 11 years and hardly had any luck.
UPDATE:
And the bad luck hasn't stopped from when I last wrote this review. One woman visited my profile about 3 times. Saw she liked country music which I've been listening to every Saturday night, so I sent her a nice short little message asking if she knew this certain song(nothing bad, sexual or demanding), only for her to immediately block me. Don't know why she would get offended over a small thing like that but Badoo is really becoming a joke.
Date of experience: July 21, 2020
A total useless site. I've even wrote them asking why, I got a empty email from them. SCAM! All the way
Date of experience: July 4, 2016
I have been on Badoo for 6 days, just checked my bank account, payments of 15,75 taken of my account in one day, what a joke, closed the account
Date of experience: October 4, 2017
Hi Lee!
So sorry about that! It looks like you acquired some of our premium services. Don't worry though, if you haven't used them and this happened recently we can provide you with a refund! Simply send us a private message over Facebook or Twitter, including the email address linked to your account, and we will look into this for you.
We look forward to hearing from you!
Badoo is sending spam all the time... I have requested not to receive any invitation emails but I still get them! Got to hell badoo!
Date of experience: April 4, 2012
When I go to put my number in and their call me back it show up on no caller. How do I no the last 4 digit of the num if it don't show up
Date of experience: October 16, 2016
Scam Scam BIG TIME I only started to talk to two girls and both of them were trying to scam me for hard earned money! One was claiming she went to Indonesia and she was suppose to buy precious stones! And told me she was robbed of her advance money to these people! And then she was asking me to help pay for her lost money! But HELL NO I called her out as a scam and she could go to HELL! And my next girl I met on there was even slicker she told me her parents died in a car accident and she was taking care of her grandmother that had lung cancer! And she was going to Kenya for a fashion show with her kid! And right off the bat when she gets there she lost her wallet in a taxi cab, and when i told her to call me she said she would but her next text she said she lost her phone! But still texting from that phone really a piece of work these people! I'm sure it is a ring of scammer's! And here is the kicker she was clamming that she was from Norway and had pictures of a Blond girl, and she called and talked to me and left a message on my phone sounded like a Asian Girl! SCAM SCAM ALERT! DON'T USE BADOO PERIOD!
Date of experience: January 5, 2015
They have mostly scam profiles and sex workers. Badoo will block you and keep the money you paid and not give a good reason.
Tip for consumers:
Avoid this site. Definitely don’t pay money
Products used:
All
Date of experience: November 7, 2022
Badoo has Sex Offenders on their site. This company is not interested in trying to keep their site safe.
Date of experience: October 23, 2015
I've been on badoo now for a few months and got nothing out of it seems like a waste of time and money
Date of experience: November 17, 2017
Hi Phil!
We're very sorry to hear about this.
We'd love to hear more about your experience. Please do not hesitate to send us a message either on here, Facebook or Twitter (look for Badoo Help) and we'll get back to you as soon as possible. We really value our users' feedback and will use it to make Badoo better for you.
We look forward to your comments!
Stopped card after I asked badoo to stop charging me. Buyer beware, they keep taking money after I told them to cancel premium.
Tip for consumers:
Stopped card after I asked badoo to stop charging me. Buyer beware, they keep taking money after I told them to cancel premium.
Date of experience: January 26, 2021
Hey Stephen!
We are sorry to hear this. Unfortunately unlinking your card is not the same as unsubscribing to the service.
Please do reach out to us on@BadooHelp with your registration details and we can look into this for you.
Hope to hear from you soon.
-BadooHelp
If you don't pay for their "service" they call your account "fake account" and you are done you can not access your account no matter what.
Date of experience: June 17, 2020
Hey there,
It sounds like your profile has been blocked on Badoo!
This can happen when our moderators find that your profile is in violation of our guidelines. We ask all of our users to follow the same rules which helps us to keep Badoo a fun and safe online environment. If you're unsure what our rules are, you can find them here: badoo.com/guidelines.
However, if you believe your profile has been blocked by mistake, please get in touch through a private message to let us know your registered email address or phone number (including country prefix) and we will double-check this decision for you.
We hope to resolve this soon!
- BadooHelp
Invisible users, Fakes and $#*! boys galore. Just 100% pure users and wankers. Do not bother with it.
Products used:
Nothing
Date of experience: June 27, 2021
Hey Mary, we're really sorry to hear about your experience on Badoo.
We do not tolerate rude or inappropriate behaviour on Badoo. If you ever feel uncomfortable, or experience any negative comments or behaviour, please do report this to us and our 24/7 moderation team will investigate immediately. You can also reach out to us at badoo.com/feedback and via@badoohelp on social media to speak directly with our support team!
- BadooHelp
Please be careful with the military some Nigerian black guy wants your money they used the pictures of the military they good to play you
Date of experience: December 11, 2015
Big scam. When you only sign up you have dozens messages from "real" people but after you purchase membership you have nothing. Very tricky service
Date of experience: August 28, 2020
Hello Ray, Thank you for your feedback. We are sad to hear you feel this way and assure you everyone using our platform is a real person. Our moderators work 24/7 to remove any suspicious profiles. We do ask our community to report anyone they find to be mistrustful too! We are sorry that you were unable to see the benefits of our premium features, please do try broadening your age and distance preferences to get more options. If you would like us to help you with anything else please do contact us on@BadooHelp and we can assist you further.
Hi there Ray!
Thanks for leaving a review. Badoo is actually free to use! When using Badoo for free, we let you know about other users who have taken an interest in your account and want to chat, this is to let you know that your profile is gaining traction and plenty of views! Of course, we do also have some optional paid upgrades, but it's totally up to you if you'd like to purchase them or not. Millions of our users enjoy using Badoo without paying a penny!
If you'd like any more information or help with Badoo - feel free to reach out to us directly via badoo.com/feedback, or on social media@BadooHelp, with your registered email address/ phone number so we can locate your account.
- BadooHelp
I received an email receipt for a payment to Badoo's premium service for $59.63 that I did NOT sign up for (knowingly anyway) This was the only alert that I have ever received regarding a Badoo paid subscription, because if I had received an alert like this in the past, I would have resolved it ASAP. At first I thought it was a scam email since I would never pay for a service of this type, or any app for that matter. After some research I realized the charge was legit. I contacted customer support just to be told that per Badoo's 'terms and conditions' they could not refund my payment, even though I was only five days into a six month subscription. This is rediculous. I have never encountered a company that would be so inflexible as to refuse someone a refund under these circumstances. Charging someone's card without alerting them FIRST and then refusing to refund their monies is as much robbery as a picked pocket. The customery service replies were prompt, if not satisfactory, I will give them that. If you create an account with Badoo BE WARY AND BE SURE TO LOOK FOR ALL PRE-CHECKED BOXES OR AUTOMATIC CHARGES. I will be contacting my bank to dispute the fee. Additionally, I just looked back thru my card history and I was charged in January for the same service! For this fee I recall getting NO email, and cannot find one in my email history. Wow.
Date of experience: July 21, 2020
We're so sorry that we were not able to refund you on this occasion, David. Certain payments can be refunded on Badoo, however as per our Terms, and as was explained to you, we cannot refund these types of payments. We do understand that this can be frustrating but encourage users to read the T&Cs upon subscribing to Badoo Premium.
Thank you for your review and we hope that at least you are able to enjoy the rest of your current paid period with us.
- BadooHelp
They are scammers stay away. After you buy the credits, they block you for no reason. They send you automatically generated emails all the time.
Date of experience: March 27, 2020
Hi there Christos,
We're really sorry to hear that you feel this way about Badoo. Firstly, we're sorry if our marketing emails were a little too much! If you'd like to unsubscribe from our mailing list, please contact our team at Badoo.com/Feedback or via private message on Facebook or Twitter@BadooHelp. If you provide us with your registered email address, we'll sort this out for you as soon as we can. Secondly, if your account has been blocked, this is because you were found to have violated our Community Guidelines, which can be found at Badoo.com/Guidelines if you'd like to check them over. If you feel that this was done in error, feel free to contact us and we'll investigate this decision.
Please let us know if we can help with anything else,
- BadooHelp
They charge money for services without your knowledge.
I was charged for buying some some credits I had never signed up for
Date of experience: October 9, 2020
Hey Gregory once you are subscribed there will be payments but this is for premium.
This does not sound right about credits. If you have left the credits in your account we will happily refund these back to you. Please do send us a DM on@BadooHelp and we can look into this for you.
-BadooHelp
Get ready for charges you never expected, I opted in for one service and all i got was 2 extra bill and i was like wtf i opted in for only 1 service.
Date of experience: June 23, 2020
Hi there Tim,
We'd like to take a look into these transactions and resolve this for you. Please send us a direct message confirming the email address or phone number (including country dialling code) that is linked to your profile, and we'll figure this out as soon as we can!
- BadooHelp
Warning, warning, warning!
I received an email from a friend saying she had left me a message on a site called BADOO for me. She is German, so I received the message in German - I then clicked to view the message in English. I assumed it was a social networking site similar to Facebook for German people and that she was inviting me to join…
How very naïve!
I clicked the link to the message. In order to retrieve the message I was asked to enter some simple info, i. E., my name, location and date of birth. This seemed harmless enough (at no stage was my email address solicited), so I entered same, and suddenly, hey presto, I have a profile on an internet dating site linked to my private email account. I promptly received an email facilitating a password to my new account: "Welcome to BADOO!"
I had to use my private email address and the password I received to enter the site to delete an account I had never created in the first place.
Having done some research into BADOO, it would appear that this is their modus operandi. There have literally been millions of complaints about BADOO and their underhand and devious method of signing innocent people up to their dating site. Surely it is illegal? It is an absolute con. They use your info for data mining purposes.
I have had the same email address for many years and unfortunately cannot delete the account and create a new one as I work freelance and cannot afford to lose potential clients. BADOO now have my personal info and email address and there is nothing I can do about it at all. Be warned. If you receive an any email that includes the words BADOO it in anywhere, I would strongly advise that you delete it immediately.
Date of experience: April 29, 2011
Be careful! This site has Sex Offenders. Ladies, please google their full name before you answer them or accept a date.
Date of experience: September 3, 2016
Avoid, they charge money without authorization. Do not add any form of payment method to your account!
Date of experience: December 8, 2019
Hello Marijn!
We're sorry to hear about this.
Badoo never charges you for a service, that you have not authorised. If you would like more information about our payment processes, please have a look at our terms and conditions here https://badoo.com/en/terms/.
That being said, we are happy to take a closer look at this for you. You can always message our support team on badoo.com/feedback and explain to them in detail what has happened to you. After all, we are here to help!
We look forward to hearing from you, Marijn.
- BadooHelp
So many fake profiles used as filler, very few people are even on the app (Empty Internet Theory kinda thing.)
Date of experience: May 10, 2022
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hi Jonathan!
Thank you for your review.
We're really sorry to hear that you've struggled to make meaningful conversations and connections on Badoo recently.
If you're not sure why people aren't getting back to you, it could be due to the content of your message and it may be beneficial to try another approach. To potentially increase your reply rate, we recommend that you try to be more creative and use something that will catch a user's attention. For example, rather than copying and pasting the same message to everyone you like, read their profile first, see what they're into and send an appropriate message.
Additionally, don't forget to add pictures of yourself with of the best possible quality. This way, we are pretty sure you should get more replies. If you'd like to get in touch with us and make sure everything is working properly on your profile, just drop us a private message any time and we'll help you out.
- BadooHelp