- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
This company does not typically respond to reviews
This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
Do not expect to meet anybody serious on here! Fortunately for me I wasn't daft enough to part with cash I used the free facilities, however I did get chatting to a lot of men over time, but unfortunately that's all it was, most of the men on this site are not available and not looking for a relationship they simply come on here to pass the time during lunch break etc and to boost they're flagging ego!
Date of experience: May 14, 2018
Used this site for a week. Was convinced that it was up to no good. Deleted it.
Many profiles looks fake on Badoo and with changed locations. Full on unused profiles. Absolutely no good.
To anyone reading this, be careful of dodgy dating sites.
ASIO has been warning of fake users and spies on dating sites. This site supports fraudulent activities, allowing fake profiles and changed locations. Badoo's owner (Bumble) is on the list.
I would say, never give your credit card details or personal information to this site.
Tip for consumers:
Be careful, it is a fraud site.
Fake users on faking locations.
Many inactive profiles. They show a large userbase to encourage money.
But DO NOT give your credit card details.
Products used:
None, deleted account.
Date of experience: February 21, 2022
Hey there,
We are sorry that you feel this way. If a member has not deleted their account they will remain on the app.
Our moderators work 24/7 to remove any fake profile from our app. Please do report anyone suspicious that you see. We would never support fraudulent activity.
Let us know if you would like us to look into anything for you on@BadooHelp on any social media form or https://badoo.com/feedback/. We hope we can help you change your mind and give us another chance.
Hope to hear from you soon.
-BadooHelp
I see all the bad comments about badoo and I support the opinions that there are many fake profiles. Other than that I met many girls on badoo in real life and with one of them I'm still with. Don't take it seriously. Take it like a nice time looking at strangers pictures and if it comes... It comes:-)
Date of experience: April 24, 2016
Recently i found out that i had a account using the free version fo badoo, so i decide to reactivate my free account to see just for fun. I start watching profile, couple was my style so i start adding them (50 by days since it's the max you can go with a free account), after about 2 months i got my first women that accept to talk, i start by a ''how are you''... after silence for another 2 weeks, when she answer she told me that she never asked to talk with me (even if i receive a email for badoo claiming it), the next 10 women never answer anything. Another one when to the extreme of talking about wedding right from the beginning. Without knowing anything about me (we never talked), when i say that i was interested to talk more before to know her better, she quit the conversation. Dumb website with unrealistic women.
Tip for consumers:
none
Products used:
none
Date of experience: February 3, 2022
Hey Roger,
We always recommend our members to speak with members that they have matched with to know that the feeling is mutual.
We are so sorry to hear that you have not had a good experience with us. We have had so many success stories to come out of Badoo and the stats to prove it. We would love to help you find success too.
We hope that you will give us another chance and drop us a message on@BadooHelp on any social media form so that we can provide you with some top tips to help you along your way. We have faith in you!
Hope to hear from you soon.
-BadooHelp
On their policy they say you have 14 days since the payment to receive a refund. I asked for it the same day I got the money out of my bank without my consent and they just stopped replying to me on 2 different tickets. They keep quoting a condition that is not on their Terms and Conditions Policy. They took away money from me that I need to EAT! The unsubscribing process is fraudulent and while I thought I was already not anymore with the service, they charged me again. These company is full of senseless scammers.
Date of experience: October 16, 2020
Hey there Marcos,
Sorry to hear that you have not had a good experience with us. We do not just stop writing back unless there is nothing left to say.
We ask that all our users unsubscribe if you no longer want to be unsubscribed. If our users cannot do this we happily switch this off for them. We do have to stress that unlinking your card, or deleting your account is not the same to unsubscribing to this service. Hope you can understand.
-BadooHelp
I removed my card info and cancelled subscription due to the only intrest is from fraudulent people and badoo still continued to charge my account. I did contact them about a refund an was denied the refund. This site is the worst ive ever been on. Highly recommend avoiding it.
Date of experience: September 16, 2016
Useless app pressed something in the app by accident and it took 86.99 from me. After that they don't want to refund me. Useless services. Need to pay for everything. Better spend that money in the pub will have a full stomach. Chat some women and will get drunk. Don't get tricked
Date of experience: June 17, 2021
Hello Alex,
We are very sorry to hear this. Could you please drop us your registered email address or phone number (with country prefix)@BadooHelp on social media? Send a screenshot of this review, so we know its you. We'll double check what happened and see if we can do anything more to improve your experience.
- BadooHelp
I met my dream man on badoo and we are both very happy together and he has proposed marriage to me and i said Yes.We are very happy couple, we want to travel around the world, visit many place and to Asia who he came from. I am very lucky to happy this lovely gentle man, very perfect for me despite the big age gap. I love him so much and loves me too,
Tip for consumers:
I am very luck to finally have my man after many years on Badoo and meeting many men who just used me for sex.I did not give up but continue to give men a chance until I met him and we are getting married soon.NEVER GIVE UP.
Date of experience: May 7, 2015
They steal data and sell to third parties. Surprisingly I have started to receive a lot of spam messages on my phone number from the week I registered in Badoo. I did not register my number elsewhere.
The website consists of 99% fake profiles and users who lie on their location.
Several people have complained of Badoo being a fraud and inappropriately charging customers from their credit card.
https://www.quora.com/Is-Badoo-a-fraud
Beaware.
Tip for consumers:
Do not give your credit card number. You will just keep losing money even after you delete the service
Products used:
None, deleted account.
It is a purely dodgy platform.
Date of experience: February 6, 2022
Hey Jim,
We are sorry that you feel this way. We would never share your data with a third party as we take our privacy policy very seriously.
If you would like us to look into this for you please contact us on@BadooHelp or https://badoo.com/feedback/
Our moderators work 24/7 to remove any fake profiles from the app.
Our payment plans are also subscription-based meaning every time they run out they will automatically renew themselves.
We ask that our members cancel their subscriptions if they no longer want to use the service.
Hope this helps.
-BadooHelp
Stay away from this app the Badoo team will block and take your money cut your premium payment in half just because you are reported from fake and jealous people for no reason! They have ridiculous costumer service. I never recommend this app and I'll do everything possible to take off my people from my environment who I know! Shame on you Badoo
Date of experience: March 7, 2021
Hey Rodriguez,
We are sorry to hear you feel this way, we always want to provide our users with the best care.
If you would like us to look into this for you please contact us on@BadooHelp with your registration details and a member of our team can help you with this.
Hope to hear from you soon.
-BadooHelp
I accidentally opted for their premium for life. I contacted badoo to try and resolve this, I have mental health needs and do not get much money. Badoo have refused to help.
They seem okay with mentally ill people having no money to pay bills.
I am really disappointed
Date of experience: March 6, 2020
Hi there,
We're sorry to hear this. We can assure you that we would never take any payment without your explicit consent.
However, we would like to look into this and resolve this matter to your satisfaction. Therefore, we kindly request that you contact us on badoo.com/feedback. This will allow us to bring up your details and get back to you as quickly as possible.
- BadooHelp
Badoo stinks! And interferes with your mail, deciding for you who you can contact and which incoming mail you are allowed to receive... even after paying the full membership!
Beware. This is a very manipulative site, and will try to control your life through who you want to meet.
Date of experience: August 14, 2016
At the beginning of my subscription to Badoo, I opted out from auto renewals but my membership was auto renewed last month. I again opted to not to be auto renewed but today I have been auto charged again. If you are cancelling auto renewal, make sure to check your junk mail. Their confirmation for cancellation is going to junk mail (On purpose?) and it gets deleted automatically leaving you without a proof.
Date of experience: September 29, 2020
Hey Ergn, This does not sound right at all. We are sorry this has happened to you. Our subscriptions should most definitely stop once you have opted out and cancelled. We cannot take payments from an unsubscribed user. Please do send us a message on@BadooHelp and we can find out what has happened together. Hope this helps.
-BadooHelp
Badoo should be shut down with immediate effect, the owners of this company have out a care in the world for their customers or their customers safety, only joined a week ago and I have had 4 confirmed scammers claiming to be in London but when investigating I find their IP addresses are based in Africa and surprise surprise once they think they have their hooks in you they start asking for money... what a surprise, just full of scammers.
Date of experience: June 14, 2016
Was on this for 3 days and nothing but FAKE people or wanting money for airtime to talk with you is what one girl said to me. She sent nude photos and was very demanding about sending money to her. This is NOT what anyone has signed up for. Don't waist your time and the girls name that tried to scam me is Angelica or Ann says she lives in West Africa and wants to relocate.
Date of experience: March 14, 2016
I set up a profile and at some point I was charged £15.00 after paying £1.50 for a feature. I complained and I received an email saying they never refund. I didn't buy anything after that single feature. I complain to the developer and also to PayPal and they said they would do anything. I think this is the Russian way. They gave me "Coins" that have been vanishing on my account even I don't use them. So, because this website is based in Russia they do anything they want! Apparently, yes!
Date of experience: November 26, 2016
I don't know how I got them in my inbox. I am happily married and when you try to opt out it doesn't let you. I have tried multiple times and now when I see Badoo in my inbox it just makes me angry. A site that doesn't let you opt out. Something is just wrong with their motives.
I don't care what they send to others, just when you get something you didn't sign up for and then it doesn't go away no matter how hard you try to break it off is frustrating as hell!
Date of experience: April 16, 2017
Hi Kristine!
We're very sorry about this. From what you're saying, it looks like you're receiving invitations to our site. We have a feature that enables users to find their friends on Badoo by importing existing contacts from their email accounts. Invitations to friends are sent only if users share their address books with us and send invitations to friends who haven’t yet joined Badoo. The message you received contains the invitation, and it's up to you to decide whether or not you would like to join Badoo. If you're not sure who sent you this invitation, you can see the email address of the sender in the 'Reply To' field. A user can choose to invite everyone in his or her address book or to invite friends individually.
If you don't want to receive further emails from Badoo, you have the option to opt out via the 'click here' link at the end of the email. Alternatively, we can block your email address, and you will receive no further emails from us; please let us know if you would like to do this.
We apologize for any inconvenience, and please let us know if you have any further questions.
This is a scam some how they can get access to your card details through hacking your phone. They took £119
Without me ever shearing my card details on the app! The day they took the money, i wasn't even online. There's other online dating platforms you can use just please never use badoo. You've been warned
Date of experience: October 10, 2018
Hi Valter,
Thank you for taking the time to express your concerns.
It seems to us that you have linked your card details to your account. This is a feature which enables you speed up making purchases on Badoo without having to enter your details every time you wish to make a purchase. This feature is completely optional and you can chose to remove your details at any time.
In regards to the payment you have made on Badoo, this has happened because you have selected the service which was shown to you and since you already had your card details linked to your account, it was not necessary to enter them for this purchase.
If you would like for us to investigate this purchase further, please message us with your registered email address and we'll be happy to investigate.
We look forward to hearing from you,
Jake - Badoo Team
Badoo is nothing but a scam site. I've had over 30 women contact me and I have determined through questions that they are all frauds. I have asked all of them to verify I have asked the last 20 of them to verify who they were by sending me a video introducing themselves using my name and I never hear from them again. That trips them up they don't have any way of pretending. They send fake photographs of themselves but they will never send a live video of themselves. I have had several of them asked me for money within 24 hours. I think the site itself is behind a lot of this and I am blaming them I think they are just as corrupt as the profiles of these women that are being posted. I am pretty certain that he knows what is going on and I think they may be getting a kickback. The site is useless as far as I'm concerned I don't believe there's a real person on it. I am never going back.
Date of experience: July 30, 2016
Please do not waste your time on this site if I could give it a 0 I would. It's full of scammers you will have people inbox you asking do you want to be in a relationship and 24 hours later they want money, it's a lot of fake profiles and people on there catfishing, and badoo always asking you to buy something to get moved to the top or get your messages seen first ect. Please run away for this site!
Date of experience: September 11, 2016
I was on the site for two weeks I purchased the 200 credits to put my picture among the top in my area for 1.99 on a Monday. On Saturday morning my account was charged 31.99 for premium super powers. I never authorized this payment. I called my bank to protest it and was given a fake phone number to dispute the charges. *******939
Date of experience: September 21, 2015
This app is a total SCAM they do not deliver the messages. And you only get likes when your Subscription is over. So you can subscribe again $$. Do yourself a favor and just uninstall this trash!
Date of experience: February 3, 2023
It took only one message to show how toxic a woman can be. She took something innocent and turned it into something toxic. Degrading my appearance and my personality. The rest of the women just ignore your messages and you whatsoever. It's disgustingly superficial as the only way picking a date is by seeing the pictures. If you are not a premium member, then you can message a person only if you like that person and he/she likes you back.
In real life, I am likable and I have not had any problems with communicating with women. Here, I felt the ugliest, stupidest and unimportant person ever. It's a nice way to shatter your self esteem.
Do not join this site! Save yourself from the trouble. It's only an ego booster for the attention whoring people.
Date of experience: April 19, 2016
They gave me a one time offer to buy premium features for only $5. I agreed gave them my payment details and they charged me $70 without my permission. They are lying to people and doing scam. This has to stop. I have to file a report in police station.
Date of experience: May 12, 2019
I subscribed to Badoo superpowers for 6 months with my credit card and also purchased so credits too. I used my superpowers for a few days only to come back a month later and realize that my 6 months superpowers subscription and all my purchased credits have been taken away from me. I wrote to customer service about the incident but I got no reply. This service is wack. I was so infuriated.
Date of experience: February 26, 2020
Hi Cyriacus,
This doesn't sound right! We're sorry that you're experiencing this issue and we would love to help you resolve this. We have sent you a private message so we can look into this for you right away. You can also try reaching out to us at badoo.com/feedback if you haven't already done so.
We look forward to resolving this matter for you as soon as possible.
- BadooHelp
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Thanks for your review, Nancy.
We're disheartened to hear that you haven't made a more meaningful connection on Badoo. However, it appears your review reflects your opinion towards the users users you've interacted with rather than our product.
If you have any suggestions on how we can improve your experience and connect you to people you're more likely to connect with, please do let us know.
Jake