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Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
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This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
After i paid them for super powers, i turned off the auto renew feature to make sure they didn't charge me again. Guess what? They charged me again anyway. Then, i tried to go to their website to demand my money back and guess what? No website. No i am disputing the charge with paypal. The female profiles on badoo are fake and the girls never respond.
Tip for consumers:
tinder is the only real dating app. don't waste your time with badoo.
Date of experience: May 11, 2017
I used this site off and on for 10 years. I met two gals on here. Both were in cities away from where I live. Both were women I saw on more than one occasion. And both women were wonderful. There were certainly lots, and lots of misses. But hey, being married and meeting up with two wonderful women while traveling was fantastic.
Date of experience: December 2, 2018
I was last on Badoo over a year ago, and deleted the profile within 10 minute. Today i got a message from someone saying they had sent me a message, i decided to look and thought "Im sure its improved by now"... I couldnt of been more wrong. You are forced to have 3 photos of your face and ONLY YOUR FACE on your account. If not your photos are either deleted or moved into different albums.
I am a male, and i put a photo up of me and the mrs, and they said and i quote "people will not be able to work out which one is you"... This is where i drawed the line... So im not allowed to show all the desperate tossers that im engaged? Worst website ever, avoid like the plague!
Date of experience: February 10, 2011
I was asked out, and on the evening he messaged me to say he had arrived at the venue. I couldn't see him anywhere! I sent three messages asking where was he in the venue and he never replied.
I was left standing alone stood up and feeling very angry!
I received no support from badoo to have this person removed! What a bloody joke!
Date of experience: December 21, 2015
As the title says - do you want to pay a lot of money to talk to some fake profiles? Then join badoo. The chances to meet a real person are like 1%. The chances to meet a real nice person is like 0.1%. So if you have too much money and gambling, drinking or throwing money out of the window is not an option, join badoo and start spending money here.
Date of experience: October 11, 2015
If you were going to use this type of service do not use your bank card get a throwaway card like NetSpend or a gift card with a Visa or MasterCard logo in use that put just the amount of money on there that you want them to take and no more and that will protect your bank account. They can't take it if you don't have it.
Date of experience: July 23, 2018
Thanks for your suggestions Michael.
However, please allow us to assure you that we do not process transactions without your prior authorisation.
If you purchase Badoo Premium, this is a subscription based service and will renew until/unless cancelled as explained in the terms and conditions upon making your purchase.
If you chose to store your payment method during any purchase, you will be able to make purchases on Badoo using the stored payment method without having to enter your payment details again.
You can check your payment method and subscription status in your profile settings under 'Billing'.
Badoo Team
First, i was scammed for money. They charge me way more then i agreed to, and then they refuse to give me money back. Second, after scam me, they block my account because someone report me. I talked with a lot of people and never had any problem with anyone, but i reject a lot of people, and someone probably false report me. And they just block my account. Dont use this app, and dont ever gave your card info to them
Tip for consumers:
Dont give your credit card info, because they will took more money then you agreed to give them
Date of experience: March 6, 2022
Hey Vercun,
We are sorry that you feel this way. Our payment plans are subscription-based meaning every time the service runs out it will automatically renew itself. This would have been in the Terms and conditions before you made the original purchase.
When a false report has been made your account will remain the same, our moderators carefully go through each report to ensure that every account is blocked accordingly. If you would like us to look into this for you please contact us on@BadooHelp on any social media form or https://badoo.com/feedback/
Hope to hear from you soon.
-BadooHelp
Badoo is full of scammers, mostly from Africa. I know that you have scammes everywherer, even on top dating sites like Mingle2day but scammers on Badoo seem to be much more aggressive and obviously they feel quiet comfortable on Badoo. So just be careful and don't trust anyone, especially hot girls which are obviously too good to be true. Use with caution and you will be fine. Just don't think with your pants but use your brain instead. Good luck.
Date of experience: August 8, 2016
Looking for female, they put all the gays on me, they changed female to male, so they could take all the money these men had to contact me, you cannot contact anyone on that app unless you pay, rip offs, they know how to play them gays for every penny they have, they changed everything on my review to what they wanted to to all these people would hit on it and they could take their money, this app sucks totally
Date of experience: August 24, 2020
Hey Angelo!
We are very sorry about the gender mix up, this can happen from time to time when users have a different gender set up on Facebook. Badoo is actually totally free to use! For those who want to stand out from the crowd, we do offer some paid upgrades. Watch out for our special promotions that pop up sometimes too - you may be able to grab some Credits or Premium for free. Credits aren't needed to enjoy Badoo, but they will allow you more fun and freedom!
- BadooHelp
Do not trust these people. I agreed to try it for a month for $8.95. I was billed an additional $49.95 which I learned later was for these ridiculous credits that I supposedly needed to send messages or cherries to girls. I'm not even kidding. Why would a full member need credits to do simple things like send messages? I immediately cancelled at Pay Pal and received an email from Pay Pal stating I had cancelled my 'agreement' with Badoo yet was still billed the $49.95. Liars & frauds much like the women there. A skanky dating site at best. BEWARE. DO NOT GIVE YOUR financial info to these people. They will SCREW you! And you really wouldn't want it from the women there anyway.
Date of experience: March 26, 2018
Badoo has deducted $169.99 from my credit card, and refuse to refund it even though I immediately informed them of their error. Instead they claimed that I had intended to purchase a premium subscription, and that they are unable to give refunds. They are clearly acting in bad faith, and their business model is apparently to obtain money by any means possible, and then to avoid chargebacks.
My bank is currently processing the chargeback, and I had to cancel my card to prevent them making any further transactions.
Tip for consumers:
Do not ever give them your payment details.
Date of experience: January 27, 2018
Hey Brian!
I'm very sorry to hear about this.
Since you've requested a chargeback, the refund process will now be handled by your bank, whom you should contact to check the status of your refund. However, we want to do the right thing! Please contact us once you know the outcome of the dispute and we'll examine your case!
Regarding your payment details, they can be removed at any time from the Payment Settings section in your Settings menu.
Please get in touch with us as soon as you receive the outcome of the dispute and we'll act accordingly.
I use Badoo since 2015 and paid for (lifetime) superpower.
I used Facebook account to install Badoo profile. Lately I was having login problems. And want to change my phone number. Since facebook account was used to login, I was not able to change phone number or password.
Eventually Badoo blocked my account stating that I violated their terms and conditions.
Badoo is doing monkey business.
Tip for consumers:
Be carefull! Badoo will try to get your money by hook or crook!
Date of experience: March 19, 2017
Hi there!
Thank you for getting in touch.
Hi there!
Would you mind sending us the email address linked to your Badoo account via private message so that we can double-check this for you?
You can do this by contacting our Support Team either via Facebook, Twitter or via https://badoo.com/help/
We look forward to hearing form you!
Many reported them and they still exist
I had a very very bad experience with them, they charged me for premium and didn't fulfill the requirements i signed for. I asked for my money, they NEVER answered.
I never had such a bad experience online in my life
Date of experience: July 17, 2018
I attempted to sign up for them, got as far as entering my birthday and it keeps telling me to check my birthday that I put in! I think I know when my birthday is! Then it wanted me to login with Facebook which I refuse to get. It's just one thing after another with them!
Tip for consumers:
stay away from them, a bunch of scammers!
Products used:
N/A
Date of experience: November 3, 2019
Hello Gil!
We’re sorry to hear this.
To be able to use Badoo, you have to be 18 years old. Our system only asks you to check your birthday if it has calculated your age to be below 18.
If you are actually of age and the problem still persists, then please message us on https://badoo.com/feedback and we will be sure to assist you immediately!
- BadooHelp
I deleted my a/c from Badoo because that is just a wastage of time if u want free service. Only fake advertisement for free but nothing is free so, I deleted Badoo a/c & will suggest u also not to login if u want free service
Date of experience: May 21, 2016
I deleted my account and cancelled my membership months ago and today my account was debited again.
You're stealing my money for something I cancelled.
I want this reversed and you have no actual way for people to contact you through your website its pathetic daylight robbery.
Contact me!
Date of experience: March 25, 2017
Hi Adam!
Thank you for your message.
We're very sorry you've had this experience with us. Once a membership is cancelled we will not continue charging our client for it. Would you mind sending us a private message with the email address you were using to log into your account so that we can look into this for you? Please rest assured we want to find a solution to this as soon as possible.
We look forward to hearing from you!
So, it is impossible to delete the Badoo account, although I log in with the right ID, it keeps sending emails to gmaik.com, and no amount of correction sends it to the right email. I guess they've programmed it that way. Since they are also operating in the EU, I am planning to file a case using GDPR articles. A good fine would bring them down!
Date of experience: December 3, 2019
Hi Alex,
We're sorry to hear you're currently unable to delete your Badoo account. We appreciate your frustration behind this, however, please be assured we provide the tools as per your account settings to action this. We acknowledge that you're experiencing technical difficulties pertaining to your email address. We have now sent you a message to ensure that your query is resolved at the earliest convenience.
Please be assured we take matters regarding the protection of our users' data to the utmost importance and comply with GDPR regulations.
We look forward to assisting you further. We're sad to see you go!
- Badoo Help
Someone out of hate just reported my account as fake when it's my first and middle name which I can prove and I can prove my emails and my pictures of me and my damn cats! Well after just getting blocked I'll never ever use Badoo they don't even checked into things to see if it even is fake wow thank god I never ever paid this whole time I used it for I think two yrs almost now! Well I'll go to use now other dating sites I am done with Badoo the fact they believe a liar not check into things wow!
Tip for consumers:
Use it but if you have ppl whom hate you and start on you stay off of Badoo cause if they lie saying your account is fake then your blocked without no questions cause Badoo doesn't look into the truth only what liars say :(
Products used:
Badoo
Date of experience: March 29, 2021
Hey Jayme,
We are so sorry to hear this. We would never want you to feel this way.
We are always more than happy to look into blocked accounts. If you think our decision was unjust please contact us on@BadooHelp with your registration details and we can look into this for you. Hope to hear from you soon Jayme!
-BadooHelp
My account was blocked due to my gender being trans. Its a horrible site. By far the worst of any dating site. They canceled my premium also because Im trans. All I did was declare in my profile I am trans, because people did not know from my pictures and I was trying to be transparent (no pun intended). They sent NO warnings. Just blocked me. I sent a discrimination complaint to them, and they have not responded.
Date of experience: May 22, 2020
Hello Summer,
Thank you for leaving a review. Please know that everyone is welcome at Badoo and we will never discriminate based on a user's sexual orientation or gender identity. If your profile has been blocked, it's because you've breached our Community Guidelines.
Don't worry, if you have already emailed Badoo Support, they will get back to you shortly.
Please ensure that you use an email address they can reply to, and check your junk, spam and social folders for a reply.
- BadooHelp
Dont waste your time, you put a profile on there and you waste your time sifting through girls profiles most are Fake anyway and no replies at all, all you get is men looking to talk to you if your gay thats ok but if your straight its $#*!e
Id give nought if i could %ankers
Date of experience: August 4, 2016
You can't do anything without paying a huge amount over time... just to chat... or you pay to be at the top! You must pay to be more visible... it has zero compatibility algorithms, but the more you pay, the more people see your profile. Total scam.
Products used:
Crapola
Date of experience: June 4, 2021
I was charged for something I didn't buy and PayPal agree! Then, I had credits I didn't want on my account. Every time I went to the website to check credits, they are disappeared! To be honest, I went to this bloody Badoo website only for curiosity and they robbed my money.
Date of experience: December 13, 2016
I need to reset my password. I signed up and I can't log in now. Im typing my password correctly. I sent a message to Badoo and I haven't received a response on how to reset my password. Is this site a SCAM or what.
Date of experience: July 6, 2017
Hi Jill!
We're sorry you've had this experience with us. Our Support Team reads all emails and aims at responding as soon as possible. However, if you wish, we can take care of this for you. Simply send us a private message on any of our social media profiles (links in description) including the email address linked to your account and we'll be happy to help.
We look forward to receiving your message!
You have to delete all the scammers one at a time. Get with the times. Let me delete visitors and viewed me scammers by the dozen. One at a time is awful. I'll probably just delete the app. Not user friendly.
Date of experience: April 26, 2017
Hi Teri!
We move fast at Badoo and are working hard to build the best way to meet new people. We think that these exciting changes are the first step on a journey to creating a game changing app.
Your feedback is very important and helps to guide us forward, so thank you. We will be sharing it around the company to improve Badoo in the future.
If you have any further feedback, don't hesitate to send us another message.
Badoo us in the process of scamming me out of 240 dollars for super powers that I did not even want to receive. They constantly bait you into the super power buy list when you swipe pictures to rate them. If you accidently click this you come to a box in which is already highlighted for you in advance. This is super powers for life and it cost 239.99 (this box is already highlighted) then the app will freeze when you try to click the x, after if you click anything else the purchase has been made. Badoo does not respond right away and when they do they write tude remarks basically saying they are bot liable and they robbed you out of your money. If anyone else has this problem can we sue these people for fraud and malpractice.
Date of experience: November 16, 2017
Hi Phillip!
We're very sorry to hear about your experience.
Please send us a private message including the email address linked to your account and we'll look into this for you. You can do it via Facebook or Twitter, simply search for Badoo Help, or on SiteJabber.
We look forward to hearing from you!
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hi there!
Sorry to hear you've had a bad experience with us.
You can contact us on any of our customer support channels: either at <www.badoo.com/feedback> or on social media (<https://twitter.com/badoohelp> or <https :// www.facebook. Com/BadooHelp/>) and we'll look into this for you.
However, please note that Auto top-up refers to the automatic refill feature for credits; when you fall below 200 credits, you can select to automatically top up your balance. However, this is not related to your Super Powers subscription. Super Powers is a separate service and requires cancellation of the recurring subscription; instructions on how to do this were provided when you made the purchase.
Please drop us a message and we'll see what we can do!
We hope this helps!