Badoo

So following on from Badoo's response I replied to them with the following 'I was not even aware that were was a one-touch system set up. It's only been in the last fortnight that I have returned to your site after 4 years. What I can't believe you find acceptable is that even though I contacted you straight away to inform you of this mistake, you still insist that I've taken advantage of the benefits of your Lifetime Badoo Premium. I don't understand how, as although I was on the site at the time, mainly looking through your Terms and Conditions, and I haven't returned to the site since you think it justifies charging £120 for that.
I also think that you should reconsider using the term 'customer service/support' as basically telling a customer tough luck, we're going to keep your money is NOT in any way 'customer service/support'.
What you could have done is said is 'okay, it was a mistake, but you've had access to some of these benefits so we'll only charge you for a month and refund the rest'
Instead you get another 1* review which has already has 300+views in less than 24 hours, and that's only on this site, plus Paypal are looking into it, along with my bank. Hardly encourages people to use your service or it to be recommended to others'
That was on Friday morning, it's now Monday and they haven't had the decency to reply.
As I said before shocking customer service. Please avoid at all costs.

This app sucks. I've had 5 or more fake ladies, try to contact me with fake profiles. They do a lousy job. This company

It was good when it started but now it's full of catfishers and other sort I'd rather avoid. I've even deleted the app. Unless they take measures to filter profiles better, won't be returning.

Hundreds of fake/bot accounts.

One click payment is a scam.
There's no way to turn it off, and as soon as you buy a few credits THEY START CHARGING YOU WITHOUT YOUR CONSENT WITH CLICK TRAPS OPENING UP AT RANDOM TIMES.

I bought 100 credits for 2.50$ and now I'm in 200$ deep, because I apparently bought lifetime badoo premium and 2700 credits...

I had no idea this happened until I looked at my bank account.

Obviously their customer service will only reply that "it cannot be refunded" because their fraudulous terms and conditions say so. Well, good luck with that. THEY ARE NOT ABOVE FEDERAL LAWS. HOLD YOUR GROUND.

I was told that for premium service I was supposed to pay some 7 dollars/7 days and for buying one lot of credit about 17 dollars and it was indicated by message that If I needed to buy more credit they will ask for my approval and send me a message. I kept on using it and my credit kept on getting added even though I really really did not want it. I never knew that they will be deducting the amount from my credit card automatically without seeking my permission. But today when I checked my account just within 6 days time they had deducted 240 dollars from my account without my permission. I know they will reply saying sorry this is as per our terms and you did not check them properly and so on... In this difficult times such a high value just for 6 days usage is unbelievable.
Very few girls will reply you in-spite of your good profile and pictures. Otherwise how will they earn money from customers? They are very fake. I know they will never refund me the amount not even 60 percent of the amount. If they do so I will be the first to declare this again over here...

I didn't know what to expect when I first started using Badoo, so I just didn't expect anything, I went with the flow.

Flicking through, yes I would get some obvious fake profiles, but doesn't mean I have to speak to them, there is a great thing called the 'block' button. I spoke to people who were clearly real and had something decent to say, this gave me someone to talk to almost every time I would visit Badoo.
One day, on my random visit, I was zoned to my computer screen and spent several hours talking to a guy, we would keep up to date on a daily basis, have general chats about how our days have been, work, college etc and we exchanged numbers, texted and again, all at the same time I was still going with the flow.
To put a voice with the face, I rang him and had the best and un expected conversation, this really pushed the boat out, and out daily chats continued.
Still going with the flow, we met... we got a hotel, chatted in real life, had dinner and had a real connection from there.
What really surprised me was the radius on Badoo, set at up to 5miles, I was in London and he was in Reading, a bit more than 5 miles? YES.
We continued to meet, I visited his home town, met his lovely family and everything was going great.
I am now living in Reading, spending and enjoying every day with the guy I met through this 'bad online place' called BADOO.
I could fault Badoo, but there is more good than bad, and it all depends how you look at it.

I am still going with the flow, but with the man I enjoy spending time with and the man I adore.

(Just depends what angle you look at it from)