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Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
This company does not typically respond to reviews
This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
This is a bogus dating site. They steal information and sell on to others. The site is full of dodgy people. Surely many of them would be spies. This site encourages to change location and fake profile photos.
Reading through other comments on Sitejabber, there are not a single good comment about Badoo which makes me think that I am not wrong.
Purely fake dating site.
Tip for consumers:
You will lose more money than told if you give credit card details.
You will start getting spam messages and emails from scammers as soon as you register on this site.
Hence, I would discourage against using this site.
Date of experience: March 10, 2022
This is an absolutely dodgy site. It will fool you to paying money. Full of fake users. Fake locations. Bots. They use fake profiles to show that there are a large user base, absolutely rubbish site.
NEVER give your card details.
Tip for consumers:
NEVER give your card details. They will steal money. You will see fake transactions on your card
Products used:
Deleted the app
Date of experience: April 11, 2022
Hi Patrick, Badoo is the place for honest dating. With photo verification and 24/7 moderators, fake profiles don't stand a chance. A blue sticker indicates a verified profile ☑. If you suspect a fake profile, do not hesitate to report it - we will check it right away! Let us know@BadooHelp on social media if you have any questions
I hate this app! It costs so much money! It costs like 200 credits to say to someone that doesn't even reply back! You always have to top up your credits to initiate the conversations! It's a huge scam and a waste of time and money! Stay away!
Date of experience: August 22, 2021
Hey there,
To speak to anyone and everyone does require credits but it is totally free to speak to your matches so get matching!
We still think matching is the best way to connect to members as the feeling as mutual as well as it being free.
We hope you will give us another chance!
-BadooHelp
This site is full of ghetto men where most of them have nothing going for themselves, are unattractive, and like to prey off women who actually have something going for themselves. I've known two black guys on the site who have two or more children by different women who are just looking to trap & knock women up then leave. I realized and got away from all that in time.
Date of experience: July 17, 2015
Please refund back my $50(Singapore Dollar) as i didn't subscribed for premium. I've just checked my e-mail and poof, it says i'm a premium member now. WTH?! I did not do such thing... please get back to me as i want a refund and i really need the cash... and the Badoo has get back to me about the same crap of non-refundable policy that everyone that has my problem gets...
UPDATE:- looks like they won't refund me... BS. Ah whatever... ya'll stay away from Badoo or just use it carefully... they can be sneaky in their f'n app in taking your money away from you from their BS "One-whatever" trick...
Date of experience: April 27, 2018
Do not give any bank details to this thieves. I have paid £ 2.09 for 1 day badoo premium and they are charging me every day. I stopped my badoo premium, but this amount is keep going out of my account. I sent them email and the answer was this account doesn't exist anymore. I have contacted my bank and they made a block, so if they charge me again from different accounts I can take a legal action. Avoid any payments!
Date of experience: January 13, 2021
Hey Zdravko,
Our payment plans are subscription-based, meaning they will renew themselves once they have run out. This would have been mentioned in our Terms and
Conditions before you purchased this service. If this amount keeps on coming out of your account please contact us on any social media form@BadooHelp and a member of our team will look into this for you. Hope to hear from you soon.
-BadooHelp
Badoo does not work properly! They only matched me with people far away and they tell me its my fault. All my settings are correctly set. Since I am so dissatisfied I asked for a refund and are they giving me the run around. They are just quoting their terms, and hiding behind automated messages. There are many far better dating apps! Steer clear of Badoo at all costs!
Date of experience: August 22, 2018
Hi Michael,
Thank you for taking the time to leave your review.
While we do like to focus on showing you people nearby, we also want to provide you with the opportunity to match with users that you're likely to be interested in. That's why you might see users from other places from time to time. However, these users usually aren't too far away and our super cleaver algorithm calculates that they're in travelling distance.
Remember, you can also use 'People Nearby' so look for users specifically in an area that you chose!
In regards to your payments, it's entirely up to you whether you chose to purchase any premium services on Badoo, however, this will not effect your matching as this is based on your swipe activity and therefore can't be considered as due reason for a refund of your purchased service. However, Badoo Premium and Credits do give you access to some amazing features so go and check them all out!
If there's anything we can help with, please feel free to reach out to our support team, you can find us on Facebook and Twitter@BadooHelp and you can email us at badoo.com/feedback
Be careful of this website. Many of the members are scammers. Nigerian scammers. They use Caucasian pictures and English name to set their profile. Because they don't want you to know their true color. I've been to this site for only 2 weeks, got lots of messages. But I found out quickly before got sucked into their scam. They always want to know your email address, they are SO fake you can even smell the rat in them. If it continued, the next thing they want is for you to send money to them... It's all about making money out of you.
Date of experience: October 6, 2013
When I was single I thought this site would help me find a nice guy. But Badoo was all about flirting and having fun with naughty singles seeking the one-night stand. I tried to use another service, found a cool guy and we have a great relationship!
Date of experience: June 29, 2018
Hey Mia!
First of all, congratulations on your relationship, we're thrilled to hear that.
At Badoo, we're all about making real and meaningful connections and all of our features are aimed at providing you with the best opportunity and resources to do this. However, we can only do so much before it's in the hands of the users to determine what they ultimately want from the connection.
If you'd like to speak with us about how you think we as a company can change things for the better, please feel free to message us with your thoughts and ideas, we love to involve our users in making Badoo better.
Jake
Badoo is officially called Social Network or Online Community but I'd rather call it a dating site! IMO it is pretty awesome. But one of the issues I faced using Badoo was the amount of fake profiles. Yeah, there are a lot of em. I mean really a lot. It is a pain in the $#*! to sort them out. If u don't have time and patience to do so, I suggest u to use a premium dating site like Mingle2day, Match, and so on. Badoo is great for a fun chat but don't expect to actually meet someone. It rather takes lots of time and patience.
Date of experience: October 5, 2016
Am loving these reviews that highlight the malpractice and lies these people use to slander and make false accusations against its users, they think they are law makers when they are just another crap dating site full of catfish and scammers, much like the company itself ha
Date of experience: July 24, 2020
Hi there,
We're really sorry to hear that you had a negative experience on Badoo and we're really grateful that you reported these individuals to us- our moderators will have taken appropriate action against any profiles that were found to have violated our Community Guidelines. Unfortunately, despite this, if your profile was also found to have violated the Community Guidelines, it too will have been blocked. If you have appealed this decision, a moderator will review the case again and confirm whether or not your profile will remain blocked.
Thanks for your review and we apologise again for the negative experience you had on our platform.
- BadooHelp
I cannot believe how many BS people and profiles are here. Badoo is AWFUL! It should be shut down. It's a vehicle for scammers and fake profiles. I am such an idiot for believing there might be someone here I would like to meet. So far, about 10 people think I'm incredible handsome yet there are in Ghana. Really? Who the $#*! lives in Ghana and South Africa people? I don't think so!
Date of experience: August 31, 2015
Been with this site for a while and like most have ok vibes buy never really had a great view of this site. Seems to have some of the near or close by but only lists a few of the ones closer around rather have those that pop up over 200 km away
Date of experience: September 19, 2020
Hey Dave! Thanks for your honest opinion. We would love to change your mind and have you enjoy using the app.
The nearby feature is only specifically for people in your near enough area. Try turning off your GPS so this works better!
-BetterHelp
I purchased a lifetime subscription and paid $79.99. But in order to write a message I was asked to purchase additional credits for $39.99. I already paid and it looks like I paid for nothing. Stay away from this site. Scam. Scam. Scam. They will take your money without providing any services.
Date of experience: July 25, 2020
Hey Emanuel,
We'd like to look into these transactions for you and see if we can help you out! Please drop us a private message if you'd like with your registered email address or phone number so we can locate your account!
We hope to resolve this with you soon!
- BadooHelp
It is a fraud app. It will keep charging you after you give them your account information. I didn't add three months subscription. They added it secretly. I found it out one month later. And I can't get my refund back. 100% scam
Date of experience: January 25, 2021
Hey Kris,
Our payment plans are subscription-based meaning every time they run our they will automatically renew themselves. This would have been highlighted in our terms and conditions before the initial purchase. If you would like us to look into this for you please contact us on@BadooHelp and we can look into this for you.
-BadooHelp
I had sent messages to women who I had alleged to have matched. Not one reply, I even asked a couple to just say not interested to prove they where not fake profiles and guess what no reply! The way the site wants to get its hands on you money is very impressive. I was told to do online dating but it seems dating sites are just after your money.
Date of experience: December 16, 2018
Well, if you are looking for a serious relationship I would not really use Badoo. Sites like Mingle2day and Match are better suited for that purpose. But Badoo is absolutely amazing if you want to chat around a little. Don't necessarily expect to meet up with someone but expect to get in touch with MANY people. Love it!
Date of experience: September 6, 2016
Besides all the fake profiles on badoo, the worst of them all is that if you purchase a what they label a once off service, the super powers, all of the sudden it then becomes a subscription service. Especially if you do not delete your credit card details. Non of their so called services are refundable, even if they have credited your account without your own consent. This is criminal! So my beloved people please be aware, if you have purchased something from them, delete your card information directly again. Better do not use this service... called Badoo! It is one big SCAM.
Date of experience: October 17, 2016
I joined several weeks ago, paying for one week. I then paid for one day. As i am housebound due to a knee op, yesterday i subscribed for ONE WEEK AT 4.99. But i was billed 3 x £4.99! When i contacted them they said i had subscribed three times. Each time for one week! And won't refund me. Disgraceful
Date of experience: March 28, 2019
Hi Richard,
As explained when making your purchase, Badoo Premium is a subscription-based service which is subject to renewal unless cancelled via your payment settings.
Our response to you on email outlines that your subscription had renewed three times, rather than purchasing the same subscription period on three separate occasions.
If you have any further questions about how Badoo Premium works, you are welcome to message us and we'll be happy to provide further clarity on the topic.
I was a member for well over a year with no real problems whatsoever... Accumulated a few blocks... Female members easily go that way if not even just out of spite... Lifetime membership... Yeah right... Any random idiot can block you there and there is no way to prove your case... Because you are blocked you have no access to any of your conversations anymore... They are very willing to take your money but have no customer service or dispute resolving of any kind... Blocked is blocked... Kiss your $ goodbye...
Date of experience: June 18, 2019
Hi Floris,
I'm sorry to hear your account was blocked on Badoo. We do have a set of guidelines which we ask you to follow from the moment you register on Badoo. When violations of these guidelines occur, we may be required to issue you a warning or revoke your access to ensure Badoo remains a safe and fun place for people to connect and date honestly.
If you think we've made a mistake, please reach out to our team at badoo.com/feeback and we will be happy to take a second look. We advise reviewing the guidelines which you agreed to follow here: badoo.com/guidelines
Hope to hear from you soon!
Badoo Team
Although Badoo say they don't create fake profiles and they are honest, this is NOT true. There are loads of fake profiles set up by Badoo themselves.
Badoo also say they don't take money unauthorised - another lie as you can see by many of the reviews. As stated by others, they use an illegal pre checked box to get your money. Badoo are breaking the law, they are dishonest and fraudulent. If they reply to this review, please ignore them as it will be lies. Everything I have said is 100% true, I would not post this if I had even the slightest bit of doubt.
Tip for consumers:
Avoid
Date of experience: October 26, 2022
It would have been nice for Badoo to warn me that they were gonna force verification (can't do anything now) so I could have told my friends other places to chat to me!
I know people used $ to talk to me at the higher credit cost since I was always Very Popular so I do feel used. Guess that is how it goes when one is female. -JET
Date of experience: July 10, 2017
Hi Jae!
Thank you for your message.
We're sorry if photo verification has upset you - it was not our intention. Badoo is determined to stamp out fake profile registrations, which is why we've introduced photo verification; together with our other methods of verification, this will help stop fake profiles for good.
To continue using Badoo as usual, please verify your profile with a photo. It only takes a couple of minutes and you'll only have to do it once - simply follow the instructions on the screen!
If you have any issues with the process, please do let us know.
I live in Thailand, real members often send the very same message in casual English to me. I contact them, it turns out they do not speak English at all, they did not intended to send me a message and they are shocked to see a screenshot of their alleged message that does NOT appear in their chat history at all.
Badoo a scam? I don't know, but one thing is sure, they are a bunch of liars and cheaters.
Date of experience: June 9, 2022
Used to love this site but now it's full of catfish and they don't seem to do anything about it.
Some send me d*** pictures which I do report and they get blocked, but always seem to come back and find me again.
Do you actually do anything abo it catfish?
Do you report them to police if they have done things wrong, for instance sending d*** pics, especially if they're in the uk? - it's one question that's always played on me, as your site is full of them.
Date of experience: May 24, 2020
Hi there Amelia,
We're really sorry to hear that you've found fake accounts on our platform- we work hard to keep a database of high-quality real users, and our moderation team works 24/7 to spot any malicious profiles. We also have a photo verification system in place to prevent fake users from using the app.
That said, if you're ever suspicious about a profile, please do report them and we'll check them immediately, as this helps us to speed up the process of eliminating any of these accounts.
Regarding abusive behaviour on our platform, we do not tolerate any of this on Badoo. If you ever feel uncomfortable or experience any negative comments or behaviour, again, please do report this to us as soon as you can. We do work with law enforcement agencies where necessary. We also strongly recommend that you report any legal incidents to your local police and that you request they contact us by selecting Law Enforcement here: https://team.badoo.com/contacts/
- BadooHelp
Okay so explain this, I don't use badoo just check it now and then but I don't talk to no one at all! And recently I got banned. So it's either you guys have cocked up. You're banning me cause I'm not paying for your premium or someone has reported me and you guys wanted to banned me. Like I'd love to know why I've been banned cause I don't talk to anyone and had no inappropriate images.
Date of experience: August 10, 2021
Hey Matthew,
Sorry to hear this. When a report is made, it is sent through to our moderators who then take a look into it to ensure that everybody is blocked accordingly.
If you would like us to look into this for you please contact us on@BadooHelp with your registration details and we can look into this for you.
Hope to hear from you soon.
-BadooHelp
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hi Jinder,
We're sorry that you haven't had a good experience on Badoo. As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. Our systems are able to very quickly identify suspicious behaviour and we have a team of moderators that work 24/7 to keep any fake profiles off Badoo. We also count on the support of the community - if something doesn't feel right, please report it and our team will review.
If there is anything we can help you with, please contact us through Badoo.com/feedback or@Badoohelp.
-BadooHelp