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Badoo

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Australia
1 review
2 helpful votes
Follow Tony P.
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February 18, 2023

Been on this site for about two years and it's a load of rubbish. Do not waste your time. As they limit you to what you want see

Date of experience: February 18, 2023
GB
1 review
6 helpful votes
Follow pepitote p.
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SAME AS EVERYONE ELSE. THEY GRAB MONEY FROM YOUR ACCOUNT WITHOUT PERMISSION. DO NOT REGISTER! IT IS A SCAM!
I AM FILING A REPORT WITH THE POLICE. THEY HAVE TO BE STOPPED!

Date of experience: April 19, 2019
Badoo H. Badoo Rep
over a year old

Hello Pepitote,

We've attempted to reach out to you for further information to locate your Badoo account and look into this for you. Unfortunately, we didn't hear back from you which means we're unable to do this.

Please be assured that we would not allow a transaction to be processed without your prior authorisation. Since we're unable to identify the transaction you made with us, for more information on how purchases on Badoo work, please visit badoo.com/terms

Should you wish to speak with us regarding your purchase, you can contact our team at badoo.com/feedback or reach out to our team on social media with@BadooHelp.

We look forward to hearing from you!
Badoo Team

GB
2 reviews
18 helpful votes
Follow Paulito P.
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Having tried all the major dating sites over the years, I can safely say that Badoo is the worst I've ever encountered. It's normal on the other 'swipe right/left' sites to receive 5-15 'matches' each day for a relatively average man; on Badoo I've received one in 14 days, and I'm not convinced she's even a real person. I think the issue is country-specific; Badoo has almost no active UK users, so most of the potential matches you are shown have been there long enough to be rated tens of thousands of times over the course of several years. They're no longer active, yet it pretends they are.

Badoo is also a scam site. Don't give them any card details; I decided to try out the £4.99 premium for a week, and literally the next click they had taken an extra £44.99 out of my account to buy credits (credits are required to do almost anything on Badoo - it's very money-grabbing). They do this by automatically signing you up to recurring billing, without actually telling you they've done so; one feature of recurring billing is 'auto top-up' when you fall below 200 credits. Because I had never bought any before, it instantly 'topped up' my balance. I recovered the money but it took several days. Even with premium, you don't get any of the features you'd get with the premium version of any other site.

I don't really understand why anyone would use Badoo. It has no unique functions or features, everything costs a small fortune and the site is set up to scam money out of people (I don't seem to be the only one - check dozens of other reviewers from whom Badoo has taken money without permission). They'll mislead you at every turn. At once point it claimed to have more members from my town than there are residents in my town.

Worst dating site I've encountered. I assume people from other countries have more joy, but don't waste your time or money in the UK.

Date of experience: April 20, 2018
Germany
1 review
4 helpful votes
Follow oliv e.
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Hi everybody,
As many others, I've been also scammed this week by Badoo. I wanted to suscribe to a Badoo premium membership for a week, but they charged me for the unlimited version.
Of course I wrote them politely a message to let them now and asking for refund. They just refused, which is completelety ILLEGAL (see below a link concerning the right of cancellation for any customer - you can cancel until 2 Weeks)
http://www.legislation.gov.uk/uksi/2013/3134/regulation/29/made

Problem with Badoo: there is no customer service existing! It means NO phone number, NO email adress, NO names. They want the people to give up, but they don't know me really well...
I think this kind of company has no place on Business market, they have dishonest business practices, and they have absolutely NO intention to improve it. What I recommend you it's just to conduct a legal action, and spread the word as much as you can all over social media (FB, forum, comparators, blogs,.) in every country, in order to let everybody know, how Badoo.com works.
Hope these info could help you.

Date of experience: March 17, 2018
Canada
1 review
3 helpful votes
Follow Howdy T.
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Seems you can delete app and pics, but try to delete account; they don't make it easy, which is a clue!

Date of experience: February 12, 2020
Badoo H. Badoo Rep
over a year old

Hey there!

We’re sad to hear that you’re leaving us. You can easily delete your account by going to Settings - Account - Delete on most devices.

However, as instructions to delete your account can vary depending on the device you are using, please contact us on badoo.com/feedback using your registered email address so we can sort this out for you right away. Hope to see you again soon!

Florida
1 review
1 helpful vote
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Scam
September 10, 2020

I keep being charged 2.99. Never signed up for anything. Quite the scam. Literally being robbed and seeking retribution now

Date of experience: September 10, 2020
Badoo H. Badoo Rep
over a year old

Hey there Charles,

It sounds like you may have an active subscription to Badoo Premium. We'd like to look into these transactions for you and help you out if we can! Please drop us a private message here at badoo.com/feedback or via our social on Facebook or Twitter and we'll take a look as soon as we can.

We're really sorry for any inconvenience and look forward to hearing from you!

- BadooHelp

California
1 review
0 helpful votes
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Crappy app that blocks users from accessing the app after suspicion of violating community guidelines without conducting a proper investigation!

Date of experience: April 2, 2021
Badoo H. Badoo Rep
over a year old

Hey Ana,

Our moderators go through each report to ensure that everyone is blocked accordingly. If there is no need for the block we will not block.
If you still think this is unjust please do contact us on@BadooHelp with your registration details and we can look into this for you.
Hope to hear from you soon.

-BadooHelp

GB
2 reviews
5 helpful votes
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Profiles are'nt secure
February 6, 2022

They allowed my profile to be hacked... Went to log in and got a message saying. Wrong password... Thought I'd typed it wrong... Did it again... Same message... Tried to do a password reset... Using forgot password feature... It then said my e-mail address was wrong... It wasnt... By now I'm getting annoyed... I'd been on the site for a long time so knew my details were correct...
I then complained to Badoo... And they said I'd broken some violation rule... What a load of rubbish!
I've always been polite to anyone I've spoken to on the site... And don't use rude words.
So how can Badoo explain that my password was somehow wrong... Reason... Because they allowed it to be changed... And I did'nt receive an e-mail to tell me it had...
So to me member/profile security on the site is'nt very good...
And the violation excuse was how they tried to deny it... Plus they did'nt even tell me what the so-called violation was either...

I did get this from them on... Wed 02/02/2022 16:08
Your account has been blocked
Badoo doesn't work if we treat each other badly, and some of our users have reported that you're breaking our Terms and Conditions.

That is certainly not the case...

But earlier... Wed 02/02/2022 12:17...
Welcome back to Badoo
Good to see you again, Nathan
Since your last visit a whole bunch of new girls in East of England have joined Badoo and would love to meet you.

Welcome back... I'd never left...

And how can of of been rude to anyone when I could'nt even log in...

I think the above more than proves that Badoo allowed my account to be hijacked...

The Badoo response to my review is rubbish... As this is all they keep saying...

Hello Nathan,

We have decided to permanently block your profile for being in violation of our Guidelines.

Date of experience: February 6, 2022
Badoo H. Badoo Rep
over a year old

Hey Nathan,

Oh no, We are so sorry to hear this. Please contact us on@BadooHelp or https://badoo.com/feedback/ and we can look into this for you.
Hope to hear from you soon. Rest assured we will get to the bottom of this together.

-BadooHelp

Latvia
1 review
17 helpful votes
Follow Austris G.
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Nuff said... Called my bank, and they told me i have to get a new bank card, because they can suck out money forever... F U Badoo!

Date of experience: February 20, 2020
Badoo H. Badoo Rep
over a year old

Hi Austris,

We would never take any money without your prior consent and authorisation. Furthermore, you can easily cancel your subscription at any time.

We would really love to help you solve this issue, so if you are still having difficulties cancelling your subscription, we kindly request that you contact us on badoo.com/feedback so we can look into this right away.

This will allow us to bring up your details and get back to you as quickly as possible.

- BadooHelp

Albania
1 review
0 helpful votes
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Best Dating app ever
March 27, 2023

I love this app, really helped me find a lovely girl, to spend some time with. Highly recommended specially if you are just looking for lovely time.

Date of experience: March 27, 2023

Overview

Badoo has a rating of 1.3 stars from 582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 501st among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59