- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
This company does not typically respond to reviews
This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
Ive been using Badoo for well over a year now and plan to keep doing so. Ive seen it change a bit in that time and really like most things about it. Ive tried other sites too; some great alternatives like WeJustFit.com and some not so great ones, like Twoo! But overall im happy where I am and find that most of the women are genuine and up for a bit of Badoo chat! Recommended.
Date of experience: July 19, 2016
I only touched my screen and next thing it said I had subscribed to premium. No mention of payment whatsoever. Just touched my screen scrolling down and that happens. I have immediately reported to my bank. I will be reporting you to many other companies too! This is appalling. Such a disgusting scam
Date of experience: June 21, 2020
Dont get why people complain about this site. Sure, it's not as good as some of the lesser known sites like WeJustFit but still, it can get you results if you play things patiently and dont expect to find the woman of your dreams in five minutes. Sure theyre a big company with big advertising budgets but you still have to make an effort. I mean come on, guys, love takes time! In my experience and ive been dating online for a long time now, you get what you put in.
Date of experience: November 22, 2016
Got involved in a relationship with a man I met on badoo. He put he was 25 who wants kids "someday" After doing some investigations I found out he was actually 35, divorced with 3 kids that he doesn't talk to. Badoo is full of liars and scum. Its a joke. He's still on there so watch out.
Date of experience: January 3, 2016
Ok not surprising, like all other sites like it, or any site that has to do with dating or meeting people. Lots of fake profiles. I'm in Miami fl and I see girls in pics with mountains or snow. Hasn't snowed here since 1977 and no mountains. Also see pics of girls like they live in Paris or some $#*!. Oh yeah and of course, no replies. I was amazed at first and couldn't believe so many people were on there from my city, then I realized it was all fake. Don't waste your money trying to join or get power ups either. I was able to talk and meet one woman. She was on welfare section 8 had 4 kids, didn't work and was renting out rooms in her place illegally for extra cash. I guess if you do get to talk to a woman, she's probably not even worth meeting.
Date of experience: May 1, 2016
I think this site is pretty standard, a middle of the road kinda site. Its not got the same buzz as sites like WeJustFit.com but you can still have success on the site if youre in a major city or if youre just plane determined! Ive had some nice chats, but other than that ive not seen all that much action. 3 stars would be my rating.
Date of experience: September 27, 2016
Okay this dating app. When I first started on this Badoo app, it was optional that you can verify your number or photo. Now these petty administration people completely shut you out of the system when you get back on. My photos was still posted and that's insanely ridiculous. They up there watching people every move and telling you something is not appropriate it's only a worded post. I'm going back to my old dating app for that, they are wayy better than what these people are running.
Date of experience: October 30, 2018
Hi Tayda,
We're really sorry to hear that you're experiencing difficulties with verifying your profile.
Unfortunately, in some cases, verification is mandatory and can not be skipped. If you'd like some assistance on passing the verification procedure, please let us know your registered email address via private message and we'll be happy to help.
Badoo Team
I met my boyfriend in February 2019 and we've been together for a year and a half now and he just gave me a promise ring. I never thought that I could find someone I'm so madly in love with and can't wait to start a family with one day from this dating app. I am so grateful for this dating app. Even though I met a lot of strange people, I met the love of my life as I am currently wearing the promise ring he gave me when we can go from being together for a year and a half. I met my boyfriend in February 2019 and we've been together for a year and a half now and he just gave me a promise ring. I never thought that I could find someone I'm so madly in love with and can't wait to start a family with one day from this dating app. I am so grateful for this dating app. Even though I met a lot of strange people, I met the love of my life as I am currently wearing the promise ring he gave me one week ago from being together for a year and a half
Date of experience: September 29, 2020
Hey Shirin! Congratulations! What a beautiful promise ring and such a thoughtful lovely gift your boyfriend gave to you. We really love hearing about our success stories and we are so happy that you can be a part of our successes. We can't wait for you to have a family either. Make sure you let us know about it when it happens! Our heart is with you.
-BadooHelp
It's such a shame people can have more than 1 profile and people not notice. Guy says his name is one thing then turns around and creates a new profile with another name and has pics of himself on both. Be careful this site is full of scammers and predators.
Date of experience: February 11, 2017
I have met numerous girls off this site. It is a website, so of course is full of time wasters and a few people who are fake - It is the internet after all but I have slept with at least 6 girls and been on probably 15 dates or so. You do need to pay to make this happen though, but it is cheapish compared to many other sites. Without paying, I doubt a guy will meet many women.
The website has a few Transvestites using it, but you can normally tell that from the pics... if not... it will make an interesting story for your mates to laugh at.
Date of experience: August 8, 2012
Never gave these scam artists my credit card number, and paypal was told to use my balance with them, not the card.
Then i see $19.28 and $44.27 on my credit card.
Use only the free 'features' if your're comfortable using it at all after reading this.
Date of experience: June 24, 2018
Hi Scott,
Thanks for taking the time to leave us some feedback!
There's no way to make a purchase on Badoo without entering your payment details and we'd like to look into this further for you.
Could you please send us a message with your registered email address so we can investigate the payments?
I look forward to hearing from you!
My account has been banned right after I've been racially attacked by a dodgy Lithuanian guy calling me a prositute and telling me how he sell drugs in the uk etc. Yes this is the quality of guys you'll get in Badoo. I've reported tons of his messages but I'm pretty sure he's no penalty with that. My account has been banned by telling him how a person been born with an unfortunate family could shape a person like him. Why don't badoo look into account of what the causes of letting this happening? I'll file a lawsuit case if I haven't got a proper explanation and a satiesfied result with that. I have a few more things on hand to sue Badoo with you'll see
Date of experience: August 4, 2020
Hello Rachel,
We take reports of this nature very seriously. Please know that we have a zero-tolerance approach to this behaviour on Badoo. I have looked into this case and I see how your warning has been interpreted out of context.
After you reported this user, a moderator will have taken appropriate action against the profile. Upon doing this, or at a later date, you were found to have breached the Community Guidelines. On this occasion, it was appropriate to issue a warning. The message that you are referring to is an automated message that comes with a warning for rude or abusive behaviour on Badoo- this was unrelated to the abuse that you reported.
Please note that the message is: 'We've had a report that you've been rude or abusive on our platform, and picking on people only counts as flirting when you're five.' The message is intended to be light-hearted, comparing mild rudeness to the behaviour of a five-year-old, while letting you know that it is important to follow our Community Guidelines on Badoo.
However, we understand how you may have misread this message and interpreted it in relation to the previous situation. A moderator will be in touch soon to talk this through with you.
Please don't hesitate to reach out again in the meantime- we're always happy to help.
- BadooHelp
Well not to great but u can still chat for free with members who aren't very new on the site. Rest u need to purchase credits to speak to the new ones.not too many girls online though and mostly u will also find profiles of people who never came online. Looks like more of pulling data from ur Facebook and showing in nearby fields
Date of experience: September 25, 2015
The heart of the application is a photo gallery that user must go through one at a time and rate the people. Access to any kind of people contact through a list of potential candidates to meet doesn't exist. Once you pay for their service, don't expect much either. Your temporary highlights listing you "higher" up in the search order is a useless piece of crap. As a paid full member, you have access to nothing extra than a cute little bar at the top of the screen telling you that you are more popular. It's a crock. The system is designed top down to prey on daters to steal their money away from them. Even after a paid membership is given, you still have to keep coughing up dough to do much of anything to interact with people. Stay far, far away from this company. Unfortunately, I got ripped off and like so many other people here have reviewed this company's moral compass is lost somewhere in the pits of fire.
Date of experience: October 7, 2017
Hi Kay!
We're very sorry to hear this, but the feedback of our users is very important for us. We can totally assure you that our popularity features work: when receiving new visitors, you can see on what section did they find you. We're sure that you'll notice an increase on visitors coming from searches or Encounters after using our popularity features!
In any case, we really want to hear more about your experience. Please message us on Twitter or Facebook, we want to solve this with you!
I bought a day of premium for 2 euros via ideal and they tried to charge me 40 right afterwards via direct debit. That failed tho, i am so lucky i have a bank-account for internet purchages: i literally transfered 2 euro just to pay Badoo: D
I did notify my bank about this practice and i surely hope my bank will take this into account for future transactions between their customers and Badoo.
If you're worried about Badoo you are right, you should be cause they're scammers.
Tip for consumers:
Use as you please but never ever buy anything.
Products used:
Premium features and microcredits
Date of experience: March 24, 2021
Hi there,
We can assure you that we would never charge our users without their prior consent, and always in line with our Terms and Conditions - you can read them here: badoo.com/terms
If you need any assistance with a billing matter, please do reach out to our support team via badoo.com/feedback or privately on social media@BadooHelp
Thank you.
- BadooHelp
Hello! Yesterday on 29/01/2020 Badoo scammed from me 150£ I just wanted made small payment 2£ by PayPal but after they took from my PayPal account without my confirmation more money like I maid two more payments. And PayPal decline my request to cancel this payments! I do not recommend anyone to repeat my mistake! Do not give them yours bank details or PayPal!
Date of experience: January 30, 2020
Thanks for leaving us a review on Site Jabber.
I'm sorry to hear you've made a purchase that you feel that you didn't intend to on Badoo. However, we would never take payment without your confirmation. When you make purchases on Badoo you agree to the terms clearly set out to you, and some downloaded services may not be refundable. However, I would love the opportunity to look into this further for you and see what refund options may be available to you.
Due to the sensitivity of the information I will need in order to proceed with the investigation, I will need you to reach out to us directly at badoo.com/feedback with your account details such as your registered email address or phone number. This will enable me to locate your Badoo account and purchases.
Thanks!
-Badoo Help
Where do I start on this awful website...
The women are rude, fake, and want nudes day 1, most are underage or using fake ages.
And then there is the worst part. The badoo staff. These air heads flipped out on me via email claiming I was fake and they didn't want me on their site. And deleted me account and all my contacts on it. So a month later I made a new account. The slime at badoo emailed me, and sent me a nasty rude email about my new account basically saying "GTFO" this website needs to be shut down!
Date of experience: April 21, 2016
Badoo should be shut down... i dont have an account with badoo someone made a fake profile done payment for things i try to contact badoo customer service threw email thet decide to ignore for a few weeks now all i want to do is sort out what my refunds i show them proof also and still nothing even ask for details of who i can contact to sort out getting my money back... people do not waste your time on badoo fake $#*! people take money
Date of experience: June 5, 2019
Hi Dyron,
We're really sorry to hear about this. We will look into this right away.
I'm sorry you haven't received a response from our support team. Please be assured that we would not ignore such a message and it's likely that we weren't able to respond to your message due to email formatting which is entered manually when you contact us. Could you please reach out to our support team on Facebook or Twitter@BadooHelp? We'll investigate this immediately.
We look forward to hearing from you,
Badoo Team
Badoo is a paradise for scammers and you will really have to invest a lot of time and patience until you find any real girls. But sometimes it can be well worth it. I have met several nice girls on Badoo but always use your common sense. Also keep in mind that it can be very useful and smart to us emore than one dating site at a time. Mingle2day is absolutely fantastic and well worth trying, I have used Mate1 too and it seems to be ok too. Just try to figure out which site you like the best.
Date of experience: March 22, 2017
I would warn all women out there to avoid using this app or website. I met a couple of guys off here and all they wanted was sex and I was nearly molested aswell. There are also pimps and prostitutes operating off this site and you are at risk of being groomed and getting yourself into a prostitution ring. Avoid Badoo you are bait for these scumbags. Ignore what the reps say because they take NO liablility whatsoever for actions of these individuals. I am very scared for young people who think this a dating site.
Date of experience: October 20, 2019
Never ever use the Badoo. Do not even download this app on your phone ever. Badoo did unauthorizedly charged the credit card $131 dollars after I just downloaded their app on my smartphone! After I report the problem to support team about 4 times they just didn't even reply to my queries. It's online rubbers, criminals and cheaters! New Zealand bank cannot do anything against od this rubbery company. They rubbed several millions of ppl across the globe. I run an online business and I know a lot about. I personally will never use the Badoo
Date of experience: September 7, 2019
Hello Denis,
I am sorry you feel this way about Badoo - We work hard to make sure that all of our users have an amazing experience so to hear you do not feel the same is a real shame.
We would never request a payment from your bank without authorisation as when you sign up, we do not have any of your payment details unless you choose to purchase one of our products or subscriptions.
I have sent you a private message as I would like to look into this in more detail for you.
I look forward to hearing from you.
The Badoo Help Team
Badoo is also known as a site where certain gang members network to access woman they may have Internet in. I have met a few on there all telling lies and have tried to steal from me and are working with gangs or as undercover it seems. There are genuine ones on there but usually farmer want a wife or married full of lies or just deviates and fake posers.Be aware Badoo is famous for this as I was informed of after telling peoplet some of my experiences.
Date of experience: September 21, 2017
Hi Amber!
The security of our users is paramount for us, we double-check all the reports we receive and moderate profiles as needed. If you find any suspicious profiles, please report them to us and we will check them and take appropriate action for you. We are always looking for new ways to keep malicious users out of Badoo and have created security measures that are yielding great results, such as photo verification or video chat, but every little gesture helps!
Please do not hesitate to get in touch with us if there's something else we can help you with. You can contact us on any of our social media profiles.
Thank you for using Badoo!
Stated that I made charges that were not authorized by me! Refused to refund my account! I never paid for premium or any credits they ended up charging me $75.66! Will be reporting them to the BBB aswell in regards to this!
Date of experience: November 23, 2020
Thank you for leaving a comment, Brad. We're really sorry to hear that your purchases weren't refundable on this occasion. We recommend that you check our Terms and Conditions for all future purchases before proceeding. You can read them here: http://badoo.com/terms.
We apologize for any inconvenience, and please let us know through direct message if you have any other questions or concerns!
- BadooHelp
I was on Badoo and saw that I could chat with a girl right away if I sent her a gift. "Ok, I'll try it," I thought. So I clicked on get credits and it immediately gave me 500 credits because I had already put in my payment details at a previous date.
I saw no screen nor any option nor any notification for an automatic top up.
I sent three gifts and dropped to 200 credits upon which I was charged immediately for another 500.
WTF?
So I contacted Help immediately and told them of the error, lack of notification and they brushed me off and pointed to their policies.
Total scam tactics. Totally unethical.
Date of experience: November 25, 2017
Hi Bruno!
I'm very sorry to hear about your experience with us. Since you linked your payment details to your profile when purchasing a service in the past, you were able to make purchases with our one-click method. This is designed to make purchases more convenient to the user. If you would like to prevent this from happening again, please ensure you unlink your payment details from your account.
Also, unfortunately, you were charged automatically because you chose the option 'Top-up my Badoo Credits automatically when the balance falls below 200 credits' when you purchased Badoo Credits. This feature is optional and you can turn it off anytime. We can confirm that your Auto Top-up is now deactivated and you will not be automatically charged again.
Please do not hesitate to send us a private message if there's anything else we can do for you!
This people charge me then block my account tons of fake profiles while my photo was verified after 3 attempts, also site is not safe and not fair they don't charge fairly one wrong move and your money goes away. And woman on this sites are fake profiles, single mommies, and woman that no one wants in their real life, so they bust ego there.
Date of experience: October 25, 2020
Hey there Goran,
Unfortunately we cannot help when our users have violated our guidelines after they have chosen to pay for some features. Paid features does not condone bad behaviour towards other users. We hope you can understand.
To verify a photo you need to copy the gesture in the photo, if this is not done we are unable to verify it as you! Our moderators work 24/7 to remove any fake profile from our app as well as our systems that report anything suspicious. We think it's sad that you found there to be undesirable women on our app. We will never think single moms are undesirable ( these women are some of the strongest in the world) and we believe everybody deserves a chance, and that there is somebody out there for everybody.
We wish you the best
-BadooHelp
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hi there Kelly,
We're sorry to hear about this!
Feel free to drop us a direct message with your registered email address or phone number (including country prefix) and we will be more than happy to look into this transaction for you!
- BadooHelp