Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
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This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
I paid 3.99usd to test out badoo and the bastards charged me 39.99usd on top of it I had to contest the 39.99usd with my credit card company. Dating websites have become a breeding ground for con artist the profiles and the website creators themselves.
Date of experience: December 10, 2020
70% of it is a scam. Fake profiles. I know for a fact they hack into people's facebook accounts and use their profile information to make Badoo profiles those people arent even aware of and didn't consent to.
Date of experience: February 25, 2016
This is the worst site ever it is not a honest app as they claim it is full of vulgar pics videos creeps and guys that get your number and hound you they blocked me after being "popular" but yet they said I was promoting hate and soliciting! I wasn't even on then I stayed on an hour and had enough might as well be skip the games I was banned mysteriously someone said I was spreading hate speech after not upgrading and worst of all they don't tell you why say they cant
Date of experience: November 1, 2021
Hey Nathosia,
We are so sorry to hear this. We are trying our hardest to keep our community a safe and inviting place for our community.
We have a 0 tolerance policy for unsolicited pictures and videos. Please do report them to us. We block anyone that violates our guidelines. If you would like us to look into this for you, please send us a private message on@BadooHelp on any social media form.
-BadooHelp
Please ladies don't fall for the army guys is big time scam. They fall in love with you very fast, they tell you they want to marry you, they showed you pictures of their certificate of army, sent you a link to check on them and after that they asked you for money, they need for internet, tell you they are starving they need food, I told him I need to talk to him before. His pictures is a white American guy but he had an African accent. I got in touch with another woman who liked him in facebook and we cough him on a lie.
Please don't fall for them, you will save a lots of headaches.
Date of experience: April 13, 2016
His name Jerry, 46 from New york working in the military. How stupid of me to believe in people who are far. Well is funny because I am thankful my brother works for the police department and he found your love message to me in a scammers website. It made me super sad but that's what I get for being so trusting. Lol I feel silly. http://www.scamwarners.com/forum/viewtopic.php?p=*******
Date of experience: September 15, 2014
I had a bad experience met an Indian girl from Badoo name Starla 25 years old from Los Angeles she sometimes goes by Kiara Rai. This person is fake when I asked to meet up and talk over the phone he/she gave me a wrong phone number saying they were sorry. This made me sick to my stomach. I dont know how people can pretend to be someone their not...
Date of experience: April 17, 2014
Yes, this site is prone to get some scammers or fakes. However, I've had a lot less issues here than other sites. I've managed to meet some great people and I've recommended it to friends. These people were educated, charming, and being a busy student then professional; I felt I wasn't just seeing the same jobless duds as on other sites. They get 4 starts because I wish there were ways to prohibit messages from people based on amount of words used. Getting,"hey, hi, sup" only is irritating. Also, i had issues with 1 guy creating 12(literally, 12) profiles to stalk me. If they could block based on IP address it wouldn't be so bad.
Date of experience: August 3, 2020
Hi there Ashley,
Thanks so much for your review- it's great to hear that we're getting it right and we're so pleased that you made some great connections on our platform.
Please know, however, that we do not tolerate rude or inappropriate behaviour on Badoo, which includes the harassment you experienced from this user. We're so sorry that this happened on our platform and we'd like to look into it. Please report this user's profile to us and our 24/7 moderation team will investigate immediately.
Thanks again for your review and for being a member of our community!
- BadooHelp
This is a total scam, ripping off your well-earned money! Got there, went out in 5 mins, and after that, I got 20 emails, lol:)
Most of them were from people from other countries, etc.
And Badoo also spammed my contacts lists with messages from "ME"? I mean, wtf?
Stay away from this spam house at all costs!
Date of experience: April 27, 2011
I registered a profile about 2 weeks ago. Used several of my real life photos, true details, legit phone number, e-mail address. My communication with other users was polite, even when scam attempt was obvious. After having to deal with tons of fake users, which I reported regularly, it was my profile that was blocked, all of the sudden. I tried to get an explanation, how did I break their Terms and conditions, with no luck. It is obvious that so called moderators are into scam. There is no other explanation. So stay away from this site.
EDIT: Tried to contact Manel M, supposed Bado representative for this site, but he never replied. SInce I don't have any other social media account, this was my only way. So much of a customer care. Just like their other members of staff, that were rude and abusive, upon blocking my account and my attempts on clarifying the reasons. They are obviously very kind only in public.
Tip for consumers:
Just don't
Date of experience: October 23, 2017
Hey Tijana!
We are very sorry to hear about your experience on Badoo. Our moderators take extra care to not inconvenience any genuine Badoo users, but this could have been a mistake. If you can’t find the reason why you’ve been blocked in our Guidelines (www.badoo.com/guidelines), please get in touch with us via Twitter (www.twitter.com/badoohelp) or Facebook (www.facebook.com/badoohelp) and we will double-check this decision for you.
Also, we want to thank you for having reported any suspicious profile. We do not tolerate any kind of abuse on our app and strive to maintain a good quality user base. Thank you for helping us keep Badoo safe!
Badoo is a dating site and a chatting site... Every time I come on, I get racial abuse by white ladies in England not Wales not Ireland but England they are so stereotype they all automatically assume your Asian and think your married an have kids, that's what you call stereotypical, pathetic I'm actually on the site to find love... But how pathetic I'm in England born an raised... Never left not even to go on holiday... But I still get catagorise like I've just come into the country... This site is pathetic an it charges you to talk
Date of experience: August 11, 2016
I think Badoo are a victim of their own success because you hear, read and watch so many good things about them and their ability to help singles like me find their 'other half ', and you believe you'll at worst have lots of fun dates, and at best be married within no time! I've had one date on the site and it was a bit of a snoozefest lol! Anyway, switched to wejustfit.com after a friend recommended it as a place for serious daters (makes me sounds boring lol!) and that site is on another level, definitely sticking with it.
Date of experience: October 11, 2016
Wanted to buy a few credits and the site stole 70EUR from me for a 180 day membership that was actually adverised as "14 days free". The site is filled with buttons that look like they will just take you to another menu, but instead they immediately deduct credits or even money from your paypal if you ever made a purchase with it earlier. I don't know how many actual people are up there, but this site is legitimately dangerous. I'd advise everyone to stay away from it.
Date of experience: May 24, 2018
Thanks for your message.
The promotion you saw outlined that you would receive 14 days of Badoo premium for free if you purchased a 180 day package. Since you proceeded with this offer, you have received a total of 194 days of Badoo premium instead of the regular 180 days.
Unfortunately this promotion is not a 14 day trial offer and that is why you've been charged straight away.
Please do let me know if you have any other questions.
I honestly believe these sites are not for spanish men. And not only that ppl are on here browsing only and are way too picky. I swear they want perfection. And then they charge you so much for one month. Why cant ppl do a weekly trial..
Date of experience: March 23, 2016
I thought they have different plans of premiums example 1 week's, 3 month's or 1 year's usage. It turns out they take away monies from my bank account every single week. I am lodging a police report tomorrow for they've cheated me $14 in total but hey it's still monetary deduction withoht my consent. There's no buttons to terminate the charges. What a waste. I thought it was good at first. Now this unconsented charges they take from my bank account. Grrr...
Date of experience: January 17, 2019
Thanks for your review!
Badoo Premium is a subscription based service, therefore, if you purchase the 7 day subscription, your Badoo Premium will automatically renew every 7 days. For instructions on cancelling your subscription, you can visit your payment settings from your Badoo profile or contact our team at badoo.com/feedback
I regret ever signing up with this site! Its the pits! I was thinking i was gonna met some cool females 2 chat maybe even meet up! I was dead wrong! The women are Ughh! Blah looking & they torn up from the floor up looking! Stank attitudes! Stank looking 100%! No attractiveness whatsoever either! I will definetely removing myself from this site soon! So fo all the fellas in the world keep a open mind that you probably wont find a friend or mate on this particular site but use it to past the time if you get bored! Good Luck!
Date of experience: April 12, 2017
I think Badoo is worth trying. If you're looking for casual communication with fun people give this website a try. But use your common sense and beware of fake profiles. As a matter of fact this rule works for all the social platforms and dating sites.
UPD: Thank you, Manel, for the great customer service!
Date of experience: March 31, 2017
Hi Ale!
Thank you for your review.
We're glad you've had a good time using Badoo!
The majority of profiles on Badoo are genuine. However, there are people who try use our product for malicious purposes. If you come across a suspicious profile, please report it and we'll check it immediately. We take the security of our users very seriously and have a team of moderators working 24/7 who check all the feedback we receive.
Please do not hesitate to get in touch if there's anything else we can do for you!
I swear by God I was charged 39.90 omani riyals twice (79.80 omr) first for monthly subscription, and second for credit superpower. Each time I payed 10 times more,(1 omani Riyal equal 2.6 usd). It's a Mafia, so be aware and don't give them any money!
Date of experience: December 29, 2015
So i join badoo from my laptop months ago, all good. Then it asks me for photo verification which i do, all good... all of a sudden a bar appears and it asks for your phone number as a verification and has a ******* incomplete number and requests that i fill in the missing numbers from the call im about to receive, so i put in my phone number... i get a call from a local number and not international number so that wont work and there is no other verification option like sms message etc... really badoo? Are you guys really that short sighted that u are unaware that some cell phone companies operate differently? Unbelievable that in this day and age you guys haven't figured it out... not a bad site, but definitely useless admin and protocols.
Tip for consumers:
just dont bother, much better sites out there
Date of experience: July 21, 2017
Hey Joe!
We're very sorry to hear about your experience.
The security of our users is paramount to us, that why we want to make sure they are who they say they are. However, if you're unable to receive our verification call, please get in touch with us via our in-app support function or on any of our social media profiles and we'll help you get through this.
We look forward to hearing from you!
I joined two dating sites around mid Nov of last year as I was told it's good to use more than one to boost chances. Badoo was the obvious choice, second I went for WeJustFit.com after a friend swore by it. I'll write a review for WJF later (as it's actually my favorite of the two) but as far as match is concerned, id give it an 6.5 / 10. It's better than most and you can trust them, which is super important. But I didnt have as many dates as id hoped for and spent a lot of time waiting for replies that never came. It's worth a try but not as good as you might think.
Date of experience: February 15, 2017
My phone crashed i got charged £119.99 i dont know if it was a security breach or glitch in the app but my bank detected fraud and returned the payment badoo now refuses to cancel the charge even tho it was not me and i do not want an account should the charge go from paypal or my bank or is not cancelled i will be taking this further, soliciter currently involved as are citizens advice bureou both are very interested bank state badoo is high risk and will loose ability to process payments under them good luck guys
Date of experience: December 3, 2018
Hi Kurtis,
I'm sorry to hear you encountered a technical issue which resulted in a purchase being made using your stored payment method. We've sent you a message to request some details which will help us to locate your profile and process your refund.
We look forward to hearing from you
Badoo Team
I have downloaded 200 fake profiles, several with same photo and different name. I reported all to badoo, none was removed. They create the fake profiles to impress you when you log in and play encounters. But they are so stupid they use names and fotos from Turkey girls some from Badoo, some others from other social meeting networks and several from an agency with girls. I leave in Greece and traveling along. I noticed the same problem when I was abroad in other countries. Big cheaters! Try it and you will see, more than 75% of people nearby the place you leave are fake profiles... The thing is there is no legislation yet to control them and eventually shut them down. Is it too early?
Date of experience: April 3, 2014
This site is full of bogus profiles, I was contacted by countless men that are in the military (both Canadian and American), so unable to meet and do other things because they are all in Syria, they all have sons (just one), have fb accounts with 0 friends and are sadly widowed... really! Somebody needs to get a little smarter with the m. O... mix it up a little... Consider yourselves warned Ladies... run... runaway fast... or play with them, they love it when you tell them what they want to hear, and then when you expose them for whst they really are... its hilarious... CowardsThen when you want to delete your profile... yah cant
Date of experience: July 1, 2017
Hi Kim!
Thank you for your message.
We're very sorry you've had this experience with us. At Badoo, we're determined to stamp out fake profiles. To do this, we have implemented features like photo verification, which ensures that the user looks the way they say they look. Additionally, we have a team of moderators working 24/7, checking all the reports we receive. We encourage you to report any profiles to us that you may find suspicious.
Regarding profile deletion, we try to make our app as user friendly as possible, which is why we have implemented a three-step profile deletion process. Simply:
1. Go to your own profile
2. Click the cog icon in the top right corner
3. Scroll to the bottom of the menu and click the 'Delete account' link
We hope this helps, but please do not hesitate to get in touch if otherwise, our support team is always available to help, simply drop us a message on any of our social media channels and we'll get back to you as soon as possible!
Badoo are crooks the same as all the other online dating sites. It's a fiasco to delete your account. They hide all the important account access you need. They keep your personal info and credit card.
Date of experience: June 16, 2018
Hello Steven,
We're sorry to hear that you've had difficulties trying to delete your Badoo profile.
Unfortunately, some account functions will be limited if you have not confirmed your email address, this is for security and ensures that you are the owner of the account. If you would like further assistance with deleting your Badoo profile or any other account functions, please do message us and we'll be happy to help.
We look forward to hearing from you!
Subscribed with them for 1 month. A few days later found a charge on my PayPal for premium services which were never ordered or provided. Asked for a refund, which was promised ( thus they admitted fraud with a charge), but never issued.
Stay away!
Date of experience: June 29, 2020
Hey Sim,
Please note, if your refund was approved, it may take a little while for this to show on your bank statement, depending on a few factors. We'd like to double-check that it went through correctly on our end, so please send us a direct message confirming the email address or phone number (including country dialling code) that is linked to your profile and we will confirm this for you.
Looking forward to hearing from you!
- BadooHelp
I don't use this app no more it doesn't stop abusive ppl from saying rude things and it don't do no history check on anyone to make it safe! Ppl have STDs from sleeping around and some in on Canada's world warrant for killing someone or they get set up get robbed and beat up but Badoo don't share this kind of information so there for you have no damn clue who you are meeting up with it needs to do a history check on ppl I think so it's safe for anyone!
Date of experience: November 6, 2022
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hey Mick,
We are sorry to hear that you had trouble with our premium services.
Before signing up to these services you would have agreed to our terms and conditions which states the renewal process.
If you would like us to look into things for you please reach out to us on@BadooHelp and a member of our team can assist you.
Hope this helps!
-BadooHelp