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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
Great hoodie to have around as an all in one. I keep mine handy if I'm not wearing it.
It'd be good to have some markings on it so I can quickly identify top/bottom, inside vs outside when I'm putting it on in the dark.
The collar could also be more snug when zipped up completely.
I spend a good deal of time outdoors and in my truck or boat. This hoodie has plenty of storage and is warm and has good wind and water resistance.
My husband and I each bought a Baerskin Hoodie over a year ago. They have become our go-to coat for cool/cold weather. They are soft and comfortable and keep the Rocky Mountain winds at bay at every temperature. The plethora of pockets means that we don't usually need a knapsack or bag on city walks or mountain hikes. Even after washing they hold their shape and color and a year later still look brand new. Great value. Great look.
LOL! The sexy models!
Hi Allen,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Just isn't up to the hype that yall made it seem in the ads. I got them at a discount but the regular price is horrific and insulting for what we get.
Was fooled by the ads.
Hello John,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The order was significantly delayed, the product is very good thought once received. Suggest engaging a different method of delivery that is more reliable even if it it costs a bit more to build into the price of the hoodie. Hoodie is worth it and nothing is as fustrating to customer then late or lost deliveries. Packaging and order fulfillment was spot on.
It took several attempts and considerable searching to get to the correct people
They seemed to check all the boxes for my sons who love the outdooors and outdoor activities
Hi Mark,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and look of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we constantly working on improving this service.
Regarding our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
We bought 3 hoodies, they fit odd. The hood is made for a giant head. On all three,the left inside pocket,isn't a pocket surprise! Phone fell right out in woods,first gen hoodie btw., Probably get better. Cheers!
Hello Eric,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design of the pockets and noticeably smaller hood. Please check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I thought the shipping was slow but arrived just in time to mail out. Kept one for
Or my husband and he loves his. My son loves his and says it is very warm. So all is good.
I liked the ad plus when my husband was in Canada last year, he saw either this jacket or something similar and almost bought then at a much higher price.
Hello Daniel,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
I bought this tlfor my very fussy son as a Christmas present, not knowing whether he would like it or not. He loves it. He's a gadgets boy, has and carries all the latest gismo's wuth him and this jacket allows him to carry all his expensive tech with him concealed in his jacket. Its superbly made, great hood for the Scottish weather!
Because I thought it looked like something my son would wear and I thought all those pockets would be useful, and they are.
I'm a large guy 5'10 220. The large hoodie fits loosely on me, disappointing length I don't need in the arms. Little Velcro straps to keep the sleeves in place on my wrist. Overall 3/5 with my experience.
Still feel the wind cut through. I wear this hoodie with a soft shell jacket to keep out the damp and cold.
All the extra zippers and pockets are nice to have.
Hi Alex, thank you for taking some time to write us a review! We are happy to hear that you liked the pockets and extra zippers of our Baerskin Hoodie, but we understand that you would prefer it if the hoodie wasn’t too big and the sleeves weren’t too long. It also seems that you would like it better if the hoodie performed well in terms of wind resistance. We are delighted to tell you that we have addressed the issues you mentioned in the new and improved version of our product. You may check out the features of our Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. We hope you give our store another chance soon!
The sleeve buckles arent really necessary. Theres not enough length to keep them closed.Velcro patches on shoulders came off after 1st wash. Husband not happy with product for price.
Took about 2 weeks to be contacted back.
I chose bc of reviews and hype. My husband is a outdoorsy person all year long.
Hello Laurie,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
My husband continues to gush about how this was the "best" Christmas present ever! He's worn just this hoodie out in our negative temperatures and been perfectly cozy!
My husband requested it after seeing multiple advertisements
Hi Kasey,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that your husband loves the quality of his new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Place order which was immediately charged. Received order confirmation containing order number. Never received purchased item. Many messages with no reply.
Reported fraud to credit card company
Stay away!
Tip for consumers:
this is a scam!
Products used:
never received
Hi Tim,
Thank you for taking the time to share your feedback here!
We are truly sorry to hear that your experience with our company has left so much to be desired.
We understand that you haven’t received your product yet, and your attempts at asking for assistance from us has remained futile so far.
Rest assured that customer satisfaction is our top priority, and we will do everything we can to ensure that you receive a satisfactory solution for your concern.
Please contact me directly at stephanie@baerskinhoodie.com so I can find out what happened with your order and assist you myself.
Best,
Stephanie
I live on the North Oregon Coast and the Baerskin Hoodie is perfect for walking on the beaches in the cold winter months. If it is raining I wear a water proof parka to keep me dry. The Baerskin Hoodie has lots of pockets and is very comfortable. I have had it for about a year now and it has held up to the elements well. Quality zippers and nice pockets for your hands on a cold day.
Looked good on the TV ad.
Hi Jon,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I'm not one to quickly fall for all the hype around clothing gear etc. and I don't wear hoodies as a rule! But this one kind of stuck out and had some features that appealed so I wanted to check it out closer, it was not a mistake I was quickly convinced and once I received mine I had no regrets!
Great quality very comfortable and looks good too…. Ahhh only one thing I Hate. Every body asking He' is that one of those real BAERSKIN>>>>>> LOL.
Hello Ed,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of comfort and a good style. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Broke it in during deer season. Wore it in the blind as an exterior layer. Wind and chill - no problem. Great jacket. The only concerns I fear is the zipper will not last as long as the hoodie and when I'd like to zip it up to just a few inches short, the collar pokes me under the chin.
Hi Duane,
Thank you for sharing your experience with our hoodie!
We're thrilled to hear that it performed well during deer season, providing you with protection against the wind and chill in the blind.
We appreciate your feedback regarding the zipper and collar concerns. Quality is paramount to us, and we take your observations seriously. We'll certainly take a closer look at these aspects to ensure that future iterations of our hoodies address these considerations for an even better experience.
If you ever have more insights or if there's anything else we can assist you with, please feel free to reach out. We value your input and are committed to continuous improvement.
Wishing you many more comfortable and enjoyable outdoor adventures with our hoodie!
Best,
Stephanie
I love my Bearskin but do wish it was as warm as advertised. I love the fit, colors, and texture but I would be happier if it had cuffs with thumbholes. More windproof would help with the warmth factor. Love all the pockets too!
Advertising on YouTube caught my attention more than once so decided to GO FOR IT! It’s definitely my go to jacket.
Hello Michele,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
We take suggestions from our customers very seriously, if you have any other suggestions please email me at stephanie@baerskinhoodie.com and I'll gladly assist you.
All the best,
Stephanie
I live in a place where winter temps can easily reach -50 C or colder, this hoodie walks the walk. Extremely warm, comfortable and copious pockets, this jacket is a hit by me. I love it!
Internet reviews and careful consideration was given to this purchase. I have since purchased two more Baerskin products.
Hi Les,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
It took a while to get but definitely worth the wait. It's warm super comfortable and handles the wind and rain very well. I'm a little pissed it went on sale a week after I bought mine but I guess timing is everything. Sizing is spot on too. Great product!
Tip for consumers:
I also bought 2 of the vanguard sweaters but they are the exact same as any of the other brands out there so don’t spend the money on those . The Hoodie is definitely a fantastic product. I got a blue one and I am probably going to get one in another color soon .
Products used:
The Tactical hoodie .
Save ur $-this company is a rip off- of $99.00 on 5-27-23- after multiple texts and lies still no hoodie- ph# listed is to an airlines! Assist page listed does not exist!
Don't trust em or Ull get screwed too
Tip for consumers:
Your company blows that’s beyond sucks!
U ripped me off
Congratulations!!!!
Products used:
How can I rate something that hasn’t shown up?
Hi Jerry,
Thank you for taking a few moments to post your review here!
We understand that as of writing here, your order hasn't arrived yet, and getting in touch with us had been a difficult task for you. We apologize for the inconvenience!
We hope you were already able to reach out to one of our Customer Support agents by now and received an update regarding your order.
However, if that's not the case, please email me directly at stephanie@baerskinhoodie.com, and I will gladly look into this and give you an update regarding your order myself.
Best,
Stephanie
Disappointed to say the least...bought 2 and don't like either one. Far better workin man hoodies out there. Causes major static.tiny spark melted it massive and rendered it garbage. Won't buy any more.
Hello Bradford,
Thank you for taking the time to share your thoughts with us.
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the material. However, if you consult our website, you will find that our hoodie is made from regular fleece and is not flame-resistant, so we don't suggest our customers wear them during similar working conditions.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I ordered 2 jackets, one for my husband and one for myself. They both arrived quickly. I am pleased with the quality of material and workmanship. The jackets are perfect for spring or fall weather, not too light nor too heavy.
I somehow placed my order multiple times. I contacted customer service and they graciously corrected my mistake for me.
I saw an advertisement on tv and the hoodie looked like it was warm and could be worn as a jacket or under a coat or over a vest for additional warmth. I haven’t yet tried layering,
Hi Joyce,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is also essential to us that you had good communication with our customer support team and that everything related to your order was immediately addressed in your favor.
Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I find I still need layers underneath my baer skin hood. Honestly I bought a hoodie at Giant tiger for $ 40 Canadian and it is more temperature sound for our climate. For the price of the baer skin I'd likely not get another. It's nice but not to the quality I was led to believe.
Hi Paul,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
I bought one of the first versions of the baerskin hoodie which in contrast to the statement in the advertisement is definitely not windproof or waterproof. I asked the company for a replacement for the newer version which was ignored so I won't be buying the latest version although it does have all the suggestions that I recommended were adopted. Thanks.
Rubbish I never got a response
Hi John,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize the quality of these features the same way.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
I'm sorry that you waited longer for a response, recently we had an increased demand for our products, which additionally affected our response rate. We hope you will give our new models a chance.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Built for a body like a box. Even if I was barrel chested, this hoodie is bulky. It was very warm and wind resistant, but the seams began to come apart after 6 weeks. Completely unwearable after 3 months.
Hi Mark,
Thank you for sharing your honest feedback with us!
We sincerely apologize that your experience with our hoodie did not meet your expectations, and we appreciate you bringing these concerns to our attention.
We are genuinely sorry to hear about the issues with the fit and the durability of the seams. This is certainly not the experience we intend for our customers, and we take quality concerns seriously. Your feedback is invaluable to us as we continuously strive to improve our products.
Thank you for giving us the opportunity to address your concerns!
Best,
Stephanie
Ok it to 10 days to arrive from the US to the uk, but I now know it's worth the wait, it fits well, and very warm keeps the wind out.
The hood elastic adjusts have become detached from inside the lining but not a big deal.
I somehow got the wrong size. May have been my fault. I contacted the Bearskin people and they would not do anything. It was a time sensitive gift for someone traveling abroad. I asked them to just send the correct size (charge me for it) and I'd return the other. They would not do that until the original one was returned. I have already bought 8 hoodies from them.
reported above
Hi Dennis,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
I checked your case in the system and found that unfortunately, you contacted us too late when the product was already shipped. At that point, it is not possible to stop the shipment, but I see that our agent informed you about our exchange policy. It was just needed for you to contact us within 14 days after the delivery date and we would get back to you with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Ian,
Thank you so much for sharing your impression with us!
We're thrilled to hear that you love the functionality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
When to the collar, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We are very happy to inform you that we launched the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie