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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
Very please with the whole transaction but it did take awhile to receive my order there fore I won't give a five star but it does warrent a 4 star would recommend
I like what I saw in the TV ad so I ordered one then another one too
I'm a smaller woman and I have to say this is one of the best hoodies I've ever bought. Windproof, adjustable in all the right places, useful pockets, and a hood that actual fits comfortably, this hoodie has it all in spades for me. Definitely worth the price and the fact that even the small is cut for a larger person than me. If you're looking for a gift this is a damn good one.
In the u s, the zipper should be on the right hand sidefor males. So that when you zip it up, you're using your right hand this one is mounted as if it was made for a female, and the zipper is on the left hand side.
Products used:
Hoodie
When using the hood, there is a flap of cloth that apparently is supposed to be a "visor" or a "bill". It is constantly in the way and interfering with my line of site. I removed it.problem solved.
This was an irritant to the point that I had it removed, afer that, I love it, use it when it is below 35 degrees, it's a bit warm above that if your active and moving aroung.
I ordered this hoodie for my brother for his birthday, I ordered because I have one as well and I hwear it every year in spring and fall as my go to jacket when going out. It's warm and extremely comfortable to wear and true to size makes it light weight, it's really comfortable to wear!
Good quality and fit
I absolutely dislike the two zippers in one, it makes the jacket very difficult to close and make no sense that i can open it while the top zipper is closed. I find the lack of unzipped pockets on the front sides to easily put your hands in. The two unzipped pockets on the inside should have sippers on them to keep stuff from easily falling out. I also very much dislike the lip on the hoodie,kinda makes no sense to me and looks stupid, at least make it removable. I also think the zippered pocket on the back of the jacket is great for thieves and use less for the person wearing the jacket, should have at;east been on the inside of the jacket.So many people have asked why is there a pocket on the back of the jacket you can not reach.
The build for warmth and wind resistance
This hoodie was obviously designed in Europe and has the zipper on the opposite side of clothing designed for men in the US. It is very difficult to get used to and in my opinion unacceptable. It is also very hard to get the zipper started on the track. I am not satisfied with this produce.
Hello Bruce,
Thank you for sharing your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the zipper. However, we understand that people have different needs and that our products are not always the best choice for every customer.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
This Hoodie is a brilliant piece of kit. Warm, cosy and immensely practical. Baerskin Hoodie is the best yet. My new favourite casual Winter jacket. Customer service is exceptional 👌
This fleece Hoodie is by far the most practical I have ever owned. The details as advertised attracted my attention and has proved to be essential in use. Great Hoodie!
Hello Norman,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Got my hoodie to wear at work. I deliver mail for a living. And this hoodie is super! May have to get another in a different color. Highly recommended the hoodie 3.0
It took sometime to get back to me. But for the most part it was me being impatient.
Because the advertising said it was super warm. So I had to check it out for myself. It's true very warm in very cold weather.
Hi Jennifer,
Thank you very much for sharing your impression with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie 3.0 is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
My new hoodie performed beyond my expectations for a very cold late season hunt! It fit just right, wasn't bulky and very little cold/wind penetrated it. I will buy again!
I kept seeing it advertised and decided to try it. I’m glad I did!
Hi Lee,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Love the warmth and the pockets, a great cold weather jacket. The shipping took a long time and the main zipper is a little hard to line up at times. But overall a very good buy.
I was trying to find out where my jackets wer during shipping. I received reply’s quickly but for 3 weeks its was always. “It’s on the way”.
For the heavy weight warmth.
Hi Randy,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Be sure that I will forward your observation about the tracking system to the responsible team in order to consider its improvement in the future. Our goal is for customers to be informed about the status of their order at all times, and that's why we put a lot of effort into improving this service.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Over the years I have accumulated a lot of jackets, to layer according to the weather. Not anymore! My old jackets are stored now.
I can go outside and indoors and not sweat my butt off.
I liked the deal(s). I even bought several of their lumberjack shirts, to changeup.
Hi Neil,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Good communication, payment to receiving item longer than expected, item of good quality but as good cheaper items available elsewhere, a lot of hype and over egging of an item of goodish quality.
Supposed to be the last one you will buy!
I don’t think so!
Hi Roy,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the quality of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Warm and comfortable. Nice colour selection. Easy to order online. Fits nicely with arms long enough for a taller fellow. Bought my son one as well and he feels the same way about the jacket.
Saw the ads and liked the design.
I know I sound like commercial in the title but This jacket is out of this World! Soft, worm, practical good looking! Definitely I'm getting another one! Thanks BearSkin!
Hi Adam,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered the appropriate size for me, but you could have got two of me inside it. Material seemed very low quality and cheap. Gave it away to a fat friend. Haven't seen him wearing it at all.
Git suckered in by the advertising.
Hello Tony,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I ordered the hoodie and it was way too big. After contacting customer service they sent me as promised a size smaller for free. I've been wearing it for hikes and dog walking ever since and it has been too hot however it is now coming in to its element in December as it wasn't cold enough!
A fantastic product, keeps the cold out and plenty of pockets I wouldn't be without it
Been. Wet happy with the quality and features of this jacket. Extra warm, comfortable fit and incredibly a lot of compliments on it also. Would not hesitate to buy another!
Purchasing the rain coat and tactical hoodie was the best decision I made. I possess many coats and sweaters and it's nice to have an all in one type jacket/sweater.
I chose the hoodie to have a go-to sweater for travel and in fall and winter weather.
Hi there,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I was skeptical to order because all of the reviews were so glowing, I wasn't convinced they were real. Having had it for about a month now, I am now convinced they are genuine. It is functional and excellent quality. I used to sell apparel including sweatshirts and this is highest quality most warm best construction I've ever seen in a sweatshirt. After using the sweatshirt, I recently bought the Thinsulate beanie for my head as well and it's also incredible. A lined beanie that actually covers my ears, keeps the wind out and keeps my head warm. I have no problem recommending their products and intend to buy some of these for my kids and grandkids. Excellent products. The only con is that shipping takes a while and could take 2/3 weeks … but worth the wait.
Products used:
I bought the 3.0 sweatshirt and the lined Thinsulate Beanie. Both outstanding products.
This is a great jacket and performs as advertised. It is incredibly warm and works great as a midwieght jacket against wind and really cold temperatures and also works great as a layer on extremely cold days.
A couple of minor problems; started with the length of time it took to get the jacket delivered, it took over a month for it to arrive, it was worth the weight but pretty irritating to say the least. The other issue was one of the waste tightening cords broke and came out and I have only had the jacket less than a year. Otherwise it is a great jacket.
The hoody is wonderfully warm. Keeps the wind out. The hood is soft around the face. We used the hoody at the beach in November. There was a really strong wind, we stayed nice and warm and could stay a long time outside.
I had a question regarding the size.
I was given the information I need in a timely manner.
The add in the Internet looked convincing and I needed a warm jacket.
Hi there,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Overall the jacket is nice, however based on the ads I thought this would be a warmer, more cold resistent hoodie. The extra pockets are nice and general design is good. I wouldn't let this take the place of a winter jacket. Also not wind resistent.
Thought it would be a lighter option then a winter jacket. Thought with the stated benefits of the jacket it would have been more durable.
Hi Patrick,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective. We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
On the other hand, we are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
I gave away 90% of my other goodies after purchasing the Baerskin Hoodie! I like the warmth it provides without the bulk and easy access pockets! Excellent product that I have recommended to many.
Outstanding service!
Quality, price and customer service
Hi Wayne,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
First of all I found misleading that the statement regarding the hoodie was "European" design, you never stated it was made in China. I would not have bought it. The hoodies are sized small. The worse part is the zipper it is very difficult to work. Needless to say I am very disappointed.
It looked good but when you purchase on line you do not get to try it.
Hi Philip,
Thank you very much for this feedback!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Robert,
Thank you for taking a moment to write us a review!
We are grateful for the high rating you gave us on most aspects. However, we understand that you weren't entirely satisfied with our product due to the placement of the zipper.
We would like to let you know that our Baerskin Hoodie was designed in Europe, where zippers are usually positioned on the left side. That's why it might seem a bit unusual.
Rest assured that this is not an indication that the hoodie you ordered was developed for a specific gender group.
If you ever have any questions or need further assistance with your product, you may reach out to me at stephanie@baerskinhoodie.com, and I will gladly help you.
Best,
Stephanie