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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
I use this hoodie stand alone and under my riding gear on days when the temps go under freezing. Love it.
Wanted a versatile hoody and this one looked to do the job.
Shipping was prompt. Used discount on hoodie and vest. They work well for what I need light weight warm easy to move in.
Like the styling and color choices. Got grey. The only thing I don't like is the zippers they sometimes stick and are not smooth to zip up and down have to be careful when zipping.
Hello Jeff,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. We used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the zipper. We strived to use the highest quality material in production so that the zipping mechanism would function flawlessly. We're sorry to hear you didn't find it the same way.
Rest assured that I will forward your observation to our design team so that in the future they can reconsider its manufacture and find the best possible design for it.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Keeps wind and cold out, comfortable, true to size, and easy to move in. Head hoodie a little large.ok with cap on head.
Liked the look and zippered pockets!
Hello Terri,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered here first week of December- they never processed it till Dec 19- didn't receive by Christmas and when the did respond 1 week after I emailed them they said it was due to shipping.
Hi Misty,
Thank you for taking the time to send your feedback here!
We understand that the long shipping time and difficulty with getting in touch with us had caused your experience with us to be less than satisfactory. Please accept our sincerest apologies for all the trouble!
We have been receiving a high volume of emails since the holiday season started, and we must admit that addressing all of our customers' concerns in time had been challenging for us. We have made some updates to our Customer Support procedures and hired more agents so our customers won't have to wait as long for a response.
As for our shipping time, we have to say that this has indeed been one of our main weaknesses in the past month. We have made some upgrades, and we expect things to improve soon.
If you have yet to receive your order by now, kindly email me at stephanie@baerskinhoodie.com so I can look into this and help you find out what happened with your order.
Best,
Stephanie
I love it. Only needing the hoodie to stay warm, gives me full mobility and keeps me light. Pockets everywhere, i can carry a lot more.
The advertising was really accurate.
Hi Darwin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
2nd purchase of this style, noticed improvements on new one, but extremely satisfied with not and service and delivery
Satisfaction from previous purchase
Great hoodie I have five of them 2 for hunting 1 for work and 2 for every day ware would recommend every one get one or two.
Lot of room for caring all your stuff
Hello Bob,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
The fact you purchased five Baerskin Hoodies tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Great quality, strong yet wonderfully. Colours to choose from are rather dull and boring but all in all a real good buy.
I liked your commercial.
Hi Martin,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
Fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
When it comes to the palette of color that we offer, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Good for the summer but in the winter just not warm enough not as warm as karimor which is half the price and better made. The Bearskin hoodie is NOT windproof. Is basically just too thin
Hello,
Thank you for taking the time to share your feedback with us!
We genuinely appreciate your honest assessment, and I'm sorry to hear that the hoodie did not meet your expectations, especially in comparison to another brand.
Rest assured, we're committed to continuous improvement, and your insights are invaluable to us. We take your comments about warmth and wind seriously, and we'll be reviewing our product specifications.
Thank you for bringing this to our attention, and we appreciate your feedback as we strive to provide better products in the future!
Best,
Stephanie
Received and opened, first impression the material was a bit stiff and didn't feel comfortable as it didn't contour to my body.
Responded to an advertisement.
Hello Gordon,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of comfort. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We believe that after wearing the hoodie a bit more the material will gain the necessary elasticity and will fit according to your measurements.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I duplicated my order for a hoodie in error. I contacted customer service immediately and they corrected my error.
Excellent customer service
The hoodie was selected by my son.
Hi Sherry,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Living in Canada, there was very little delay in receiving the items. The price was the price! No extra taxes, duty or shipping! Way to go Baerskin!
Gave it a try from the advertising and 3rd party reviews-bought one for myself, then for my lady! She loves hers as well! We will be back and recommend to others! Keep up the amazing products, service and value!
Hi Mark,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Bought for my daughter who works outside with the horses year round. She said it blocks the wind and keeps her warm! That's the goal so goal met!
Advertised for warmth
This hoodie is the ultimate jacket for those ladies who don't carry a purse. It arrived super fast. And it's so warm.
The 12 pockets
Hi Tanya,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered a hooded fleece jacket for my husband. It is without doubt the best fleece he's ever had stays warm even when caught in bad rain.
Saw an incredibly funny ad on GB news and scanned the QR code.
Hi Lisa,
Thank you for your positive feedback!
I'm delighted to hear that the hooded fleece jacket you ordered for your husband has exceeded expectations, keeping him warm even in bad rain. That's fantastic to know!
I'm also pleased to hear that our ad on GB News caught your attention. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to serve you.
Thank you for choosing us!
Best,
Stephanie
Very comfortable and warm. Only problem is my wife wears it more often than me. I think my next purchase will be for her.
Hi Jesse, thank you for taking a few minutes to share your thoughts here! If you found our previous version comfortable and warm, you would be glad to know that we have made further improvements to these aspects in our Baerskin Hoodie 3.0. You may check it out here: www.baerskinhoodie.com. We also have a women's version available, so your wife no longer has to borrow yours! Thank you for choosing to shop with us. We look forward to doing business with you again soon.
I bought three hoodies and one vest for Christmas presents. My sons love them! Love the fabric, all the pockets, and they are sooooo warm!
I saw the ad on facebook and they looked really nice. So glad I got them.
Hi Nancy,
Thank you very much for sharing your impression with us!
We are very happy to hear that you and your family are enjoying the warmth and practical design of your new hoodies. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Dont believe hype delivery states 20 day one due to be shipped from ther for 25 days
Found exactly same on Amazon for £46
Tip for consumers:
Get same on Amazon for £46. 1/4 price joke rip off
Products used:
Hoodie
Hi Jackie,
Thank you for taking the time to share your experience with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations. However, I understand that people have different needs and that our products are not always the best choice for every customer.
When it comes to other products that can be found on the market and that are similar to our hoodies, I just want to assure you that only the Baerskin Tactical Hoodie that is marked with our original label stands behind all the performance and quality described on our website.
Regarding the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we recently started cooperating with new shipping partners. We expect results regarding speeding up the delivery process very soon.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If there is anything else we can do for you, please write to me at stephanie@baerskinhoodie.com, and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
I have bought 6 in the last couple of months, 2 for me and 4 I gave away as gifts!
Absolutely the best on the market!
Hello Brian,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
The fact you purchased several hoodies for you and your loved ones tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
I have waited many long winters since I came to live in the United States for a comfortable hoodie. I have lived in the snowy Sierras, in the chilly central plains, by the stormy bays, and in the open freezing deserts. And I waited and yearned for all these years for something warm, cozy and light that will wrap around me like my parent's arms did when I was a child, something that will still come with the freedom of growing up in pockets and sleeves. At last what was but a vision, a longing, has taken shape. My dream has been born into real life as my Baerskin hoodie. I love to hold it, bury my face in it. It is my newborn baby. I wish to have my huggable Baerskin with me forever. I shall keep it safe all year, through the changes of seasons. But when winter descends upon my life, my lovely Baerskin will rush to cover me up, give me the warmth I will need to brave, survive and take delight in all the fruits and cheers that winter promises at the year's end. My life, I dare say, has found fulfillment in the Baerskin hoodie.
Hi Karabi,
Thank you for your incredible review!
I have to say that I am thrilled to learn about such a positive experience with our BAERSkin hoodie! It's really breathtaking to hear all these things about our product, and I am so happy that you have finally found what for a long time you thought was nonexistent. To learn that it is our product that offers you all you need, we surely can't ask for more! I will pass your review to our Product development team as they worked hard to develop a product that would meet all the needs of our customers. I am certain they will be glad to read it!
I look forward to seeing you again in our online store!
Best,
Stephanie
The company stands behind their product. I had a problem with the zipper, they took care of it within one week.
The hood is too large and cannot be tightened to fit well. Original shipment had a broken pull string. It was replaced quickly and free.
Hello Charles,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
On the other hand, it is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I gave this to my husband for Christmas and he loves it, all the little pockets were so exciting for him.
Communication was horrible
Shipping, information, horrible
Order processing time to ship horrible
Product description below normal
Sizing and fitting in accurately described
Hi Earnestina,
Thank you very much for this feedback!
We are very happy to hear that you had a good experience ordering the hoodie from our website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Be sure that I will forward your observation about the tracking system to the responsible team in order to consider its improvement in the future. Our goal is for customers to be informed about the status of their order at all times, and that's why we put a lot of effort into improving this service.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Katreena,
Thank you for contacting us about this case!
We are sorry to hear about your sleeve. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie