• BÆRSkin Hoodie

BÆRSkin Hoodie

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Overview

BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.

  • Service
    338
  • Value
    90
  • Shipping
    108
  • Returns
    61
  • Quality
    89

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 73.4%
Positive
983
Neutral
73
Negative
283
50
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How would you rate BÆRSkin Hoodie?
Top Positive Review

“Great product, great service.”

Malky M.
3/8/24

They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.

Top Critical Review

“If there was less than 1 star I would've used it”

Matt M.
10/10/24

I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.

Reviews (1,433)

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Reviews that mention popular keywords

customer service (115) phone number (18) winter coat (12)
Thumbnail of user billm1248
2 reviews
0 helpful votes
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December 1st, 2023
Verified purchase

It's been a year after my purchase and I'm still very happy with the hoodie and the deal I got last year especially. It is warmer than any coat I've had in the past it's much more convenient to transport can roll up to a fairly tight size for transportation if you're not wearing it. Extremely useful secret pockets inside. The quality of the fleece is fantastic and it is extremely warm embezzled and very good job of of blocking even the most fierce wind shears. I especially like the mini "baseball cap-style" bill on the hoodie. It gives an extra edge keeping the Sun, snow and rain off of your face.
Upholstering's all over its design make it easy to custom fit it covering areas when you need to or relaxing them when you're being more active. It also has a very good job of repelling rain although it is not waterproof, per se, it repels rain especially the Misty type that you may get while hiking or walking around town. For heavy downpours I imagine it with a fair bit less although I have not had the experience to wear in that type of weather. Some of the cons however take it by getting used to. I would rather in normal western style zipper not a woman style zipper. Also it is difficult to zip and unzip the bicep pockets since the fleece is very giving the torque used to pull the zipper downward requires you to hold the bottom area so the zipper itself is straight thus allowing it to open. The same goes when you want to close it. The other observation regarding purchasing is that, being from United States, we're used to a need for little bit of adjustments when sizing is involved especially when the product is made in a different country. At the time I was much heavier than I am
Currently. I anticipated a need for a XXL rather than a typical XL size that I would get in other clothing made here. It arrived a bit larger than I expected and now that I've lost nearly 50 lb since even bigger but still very functional and I appreciate it a lot for now I can wear something heavier underneath if I ever need it but doubtful since it keeps me extremely warm as is. I guess my advice is, if you order it order it through to your size unless they've changed manufacturing process over the past year if you take a large, order a large. If you take an extra large, order an extra large. That's my experience. The packaging is phenomenal and even came with a sliding lock storage bag to protect it or store it off-season. I'd say if it goes on sale for under $100 again definitely grab it. I'm looking forward to trying their other products too!

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Bill,

Thank you for taking the time to share such a detailed and comprehensive review of your experience with the hoodie!

I'm thrilled to hear that, after a year, you're still very happy with your purchase and that it has proven to be warm, convenient, and functional for various situations.

I also appreciate your candid feedback on both the positive aspects and the areas where there could be improvements. Your insights regarding sizing, zipper style, and the challenges with the bicep pockets are valuable, and we'll certainly take them into consideration for future design considerations.

It's great to know that the hoodie has served you well in various weather conditions, and we're glad you appreciate the thoughtfulness in the packaging.

We're grateful for your continued support, and we look forward to serving you with more quality products in the future!

Best,

Stephanie

Thumbnail of user rogerv277
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Arrived as promised. Washed a directions and came out as new

Very helpful

Reason I chose this business:

Looking for a new winter fleece. Saw adds. Bit expensive but now I own one. Well worth every penny. Love the multi pockets. Washes well

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Roger,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user tracyp586
2 reviews
0 helpful votes
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November 24th, 2023
Verified purchase

I bought the Baerskin hoodie for Christmas last year and he loves it. It's his go to hoodie.

Thumbnail of user milanm69
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Well designed comfortable good length good pockets good appearance what can I say GOOD o yes material is quality too

Reason I chose this business:

Detailed ads you tube appraisals…ok

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Milan,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user danielr3023
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

The hood is too large and I often have difficulty connecting the zipper.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Daniel, thank you for taking a moment to write a short review here! We understand that you found the hood to be too large and there seems to be an issue with the zipper of the Baerskin Hoodie you received. We are sorry to hear that. Please send me a photo that shows the issue with your zipper at stephanie@baerskinhoodie.com so I can look into this and help offer a satisfactory solution for you. As for the hood, we are glad to let you know that we have made it smaller in our new and improved Baerskin Hoodie 3.0. You can check out the rest of its features here: www.baerskinhoodie.com.

Thumbnail of user clintons143
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

The hooded sweatshirt runs large so if you order one best to order one size smaller.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Clinton,

Thank you so much for sharing your impression with us!

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.

Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user lenkab11
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Efficient and hassle free. Arrived on time and the fabric is soft and warm. Thank you

Reason I chose this business:

Testimonials were excellent and it looks stylish as well as practical. Didn't disappoint

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Lenka,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us! We hope to see you again soon in our online store.

All the best,

Stephanie

Thumbnail of user darrenw337
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Nice top and service.lived up to its description and specs.Better than Berghaus...

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Darren,

Thank you so much for sharing your experience with us!

We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.

Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user peterr1752
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Not Good I thought the product was no better than a fleece that I buy for work.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Peter, thank you for taking the time to leave us a feedback here! We are sorry to hear that our Baerskin Hoodie did not live up to your expectations. Upon checking your feedback on your email communication with us, it seems that your concern was regarding quality. We only used quality and durable materials for our product, but if you have any suggestions on how we can make our product even better, please let me know at stephanie@baerskinhoodie.com.

Thumbnail of user ricks1658
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

It was a bit baggy and the sleeves were quite long. Other than that, it is quite comfortable.

Thumbnail of user stepheng2074
Stephen G.
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Very warm and wind resistant. Bulky lots of pockets and xtra sew ons.

Thumbnail of user viviang290
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

It was ok. Took forever to arrive. Wasnt as warm as you make it out to be

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Vivian,

Thank you very much for this feedback!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user gerritp7
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Proportions of the jacket with terrible wrote up in the armpits to the point of discomfort. It

Bought two. The fit on both was lousy. One replaced is just as bad as the first gave up donated them to Goodwill.

Reason I chose this business:

Great ad not true.

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Gerrit,

Thank you so much for sharing your impression with us!

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.

Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user loum317
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

The order arrived sooner than expected! The shipping was excellent!

Reason I chose this business:

My son-in-law had one and my husband loved the look.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Lou,

Thank you for your understanding!

Your order has made it to your doorstep earlier than expected! We're overjoyed to hear that our shipping service lived up to your expectations.

Your satisfaction is our priority, and we're thrilled to have been able to get your order to you with such speed. If there's anything specific you loved about the shipping experience or if you have further feedback to share, we'd love to hear more.

Thank you for choosing us, and we hope your new goodies bring a smile to your face!

Best,

Stephanie

Thumbnail of user rayp541
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

The jacket is warm even in the wind. Lots of pockets.

Reason I chose this business:

Looked warmer than my others and lots of pockets

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Ray,

Thank you very much for taking a few moments to share your impressions with us!

We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap down the length of the front of the jacket, for extra protection from the cold.

We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user ursulas84
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

This is well worth it and the delivery time is great

Reason I chose this business:

Have had them before will not buy anything else

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Ursula,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Thumbnail of user peteri529
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

The last thing you need in a cold wind is to have to wrestle with the zip start

Quality
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Peter,

Thank you very much for sharing your thoughts with us!

Regarding the zipper, I understand your need and rest assured that I will forward your observation to our design team so that in the future they can consider another material for its manufacture.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist you.

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user rogerb1234
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Very good except the elastic for tightening the hood has snapped inside the cost and can't be used.

Thumbnail of user jimf1762
1 review
1 helpful vote
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December 8th, 2023
Verified purchase

The wind blows thru the jacket when I'm riding my motorcycle

Reason I chose this business:

The advertising got me

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Jim,

Thank you so much for sharing your thoughts with us!

We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user gregb1353
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I purchased 2 for outdoor activities and I absolutely love them

Reason I chose this business:

I believed it would fit my needs

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Greg,

Thank you for your positive feedback!

I'm delighted to hear that you purchased two jackets for your outdoor activities and that you absolutely love them. Meeting our customers' needs is our top priority, and we're thrilled to have provided you with products that suit your requirements.

If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to serve you.

Thank you for choosing us!

Best,

Stephanie

Thumbnail of user kellyj938
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Fast delivery, really warm and snug and super comfortable, highly recommended

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello,

Thank you for your positive feedback!

I'm thrilled to hear that our hoodie provided a fast delivery experience and that it's keeping you warm, snug, and super comfortable.

Your recommendation means a lot to us, and we're delighted that you're enjoying the comfort and warmth of our hoodie. If there's anything specific you love about it or if you have any suggestions for improvement, we'd love to hear more about your experience.

Thank you for choosing our product, and we look forward to continuing to provide you in the future!

Best,

Stephanie

Thumbnail of user jaym1401
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

So warm and comfortable, one of the best jackets I've ever worn

Reason I chose this business:

See an advertisement

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Jay,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort and warmth of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user susanv1510
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Thank you for offering such a top notch item. Looking forward to years of happy wearing.

Reason I chose this business:

Excellent Features and price

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Susan,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that your husband is enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Thumbnail of user billj872
2 reviews
0 helpful votes
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December 1st, 2023
Verified purchase

I love this hood. I think it is so comfortable and soft. And so many pockets. Would buy another

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Bill, thank you for taking some time to leave us a feedback here! We are happy to hear that you loved your Baerskin Hoodie and that you liked that it's comfortable, soft, and has lots of pockets. Our team dedicated a lot of time and effort in developing an outdoor hoodie that would provide our customers' needs in terms of comfort, convenience, and functionality - and hearing you say such kind words about our product lets us know that we have hit the mark. Thank you for choosing our shop! We look forward to doing business with you again soon.

Thumbnail of user gregm1450
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Great value for money fast shipping great service and fast shipping to Australia.

Reason I chose this business:

I was looking for a jacket in Australia but I could not find one. I saw the baerskin read the reviews and bought it.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Greg,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the quality and design of your new hoodie.

Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.

Fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.

We are particularly delighted to hear that you are pleased with our customer support and the delivery time, as we have worked hard to improve these services, and we are now seeing the benefits.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

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