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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Light weight, warm, all the pockets! Fun velcro patches for customization.
Love it we use it for our Hunting in cold weather professionally. You should sponsor our National TV show and I can help you get in the hunting market...
Thanks,
Dr Jimmy Steger
Monster Trophy Whitetails TV
I started out bragging about how good the hoodie was to friends and family.
Within a month of light wear, using the hoodie once or twice a week; the zippers started to separate from the fabric. Contacted bareskin and no reply was ever sent back. Just like every other online company once the sale is made they are done with you.
Actually, the hoodie is quite comfortable. However, the zipper is backwards. It is what one would find on women's clothing. It zips from the left. Just aggravating and for this reason I would not recommend it unless you are a woman. When I contacted the company (which promotes itself in its ads as All-American), they said it is made in China. They basically blew me off regarding the zipper issue.
Hi Allan, thank you for taking a few moments to share your feedback here! We are thrilled to hear that you found our Baerskin Hoodie comfortable. Regarding where our products are made, our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. As for the zipper, it seems that the product you received was the previous version, where the zipper was placed on the left side. This is because our product was designed in Europe, where zippers are usually positioned that way. We are glad to tell you that in our new version, we moved the zipper to the right side. You may check out the rest of the features of our Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. We hope this clarifies things!
A chore to put on as it clings to your clothes. No warmer than a normal jacket. IMO It's not worth what they're asking for it.
Hi Rickie, thank you for your review! It seems that you did not find our product to be warm enough to your liking, and you did not like that it clings to your clothes. We appreciate your feedback, and we will consider making improvements to the material and warmth of our product for the future version.
Tried to ask for help over week ago and no response.
Hi Sol,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already replied to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
The ordering process was easy although it took a while to get my hoodie due to COVID delays, no big issue there.
The size I got is good and I can easily layer up or down. The fabric and quality is great and feels perfect on backpacking trips.
The multiple pockets are not that great. A normal iPhone won't fit into the chest pocket or the sleeve pockets and only fits in the hands pockets (or the back pocket). I realize the second version of BAERSKIN improved the design and pocket size but I don't own one so can't really speak to it.
Overall good product but I wish I had waited for the 2.0 version.
J'ai reçu le chandail, vraiment trop large au niveau du corps et le capuchon était très mal ajusté et inconfortable. J'ai retourné le chandail et je n'ai jamais reçu de remboursement. Je reçois constamment de demande pour commenter mon expérience d'achat mais jamais eu personne qui a pris de temps de me contacter. Déconseillé.
Bonjour Pierre,
Merci de nous avoir fait part de vos réflexions!
Je tiens à vous présenter mes sincères excuses pour le désagrément causé par les problèmes de taille et la gêne occasionnée par la capuche. Il est décourageant d'apprendre que la procédure de retour ne s'est pas déroulée sans heurts.
Je comprends parfaitement votre déception de ne pas avoir été remboursée rapidement. Votre expérience n'est pas à la hauteur des normes que nous nous efforçons de respecter, et je tiens à ce que vous sachiez que nous prenons vos commentaires au sérieux.
Par conséquent, auriez-vous l'amabilité de me contacter directement à l'adresse stephanie@baerskinhoodie.com? Je me ferai un plaisir de vous aider.
Votre satisfaction est notre priorité absolue et nous sommes là pour arranger les choses.
Merci d'avoir porté ce problème à notre attention!
Merci d'avoir attiré notre attention sur ce problème,
Stéphanie
I love it! Warm, comfortable, many pockets, wear it anywhere.
Zipper is on the wrong side and that takes some time to get used to
Did not fit correctly and shipping was to long wouldn't buy again and no customer service
Hi Pete,
Thank you so much for sharing your impression with us!
Regarding the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help. We also want to remind you of our exchange policy. You just need to contact us within 14 days after the delivery date and we will get back to you with a satisfactory solution.
If you need any kind of information or assistance, feel free to contact me at stephanie@baerskinhoodie.com.
All the best,
Stephanie
Not really as warm as their advert makes out with the fleece being quite thin. The extra mesh layers are only in a few places which means the wind can get through in many areas It is not adequate as an outer layer in the winter. On the plus side it has plenty of useful pockets and fine in mild weather. I bought the medium and the sleeves are a little long.Other medium fleeces I have do not have over long sleeves.
Hi Alan,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
Sent me a ladies hoodie.never returned it because amazon return took too much to go through back when i ordered it.its a good jacket but i paid too much for the mixup.not happy
Hi Byron, thank you for taking a few moments to share your feedback here! We are sad to hear that it took a while for your order to arrive, and that there seems to have been an issue with your order. We continuously strive to provide quality and prompt service to our customers, which is why we looked for alternative transportation solutions that would help us delivery orders in a timely manner. Our shipping time has improved since, and we hope your trust in us was not lost due to your past experience. As for your concern regarding the hoodie, I can confirm that the hoodie that was sent to you was the men’s version, as we have not yet released a women’s version at the time you placed your order. I can also see here that one of my colleagues already explained the matter to you regarding the positioning of the zipper on the hoodie, and how it does not indicate that your hoodie was made for women. If you ever have any future concerns or require assistance, please don’t hesitate to contact me at stephanie@baerskinhoodie.com. We hope you give our store another chance in the future!
Husband loves it. Gets compliments every time he wears it
I had the Bearskin Hoodie for almost a year and I am an avid hoodie wearer and this is the greatest hoodie that I have ever owned. First let me say that the material is great because there is no adverse reactions that cause my eczema to flare up. It keeps you warm on the coldest day I my case it was 16 degrees out one morning and I don't like wearing long sleeves under my hoodies. This hoodie kept me nice and toasty. Another great added feature is the brim on the hood. I wear this hoodie when it rains as well. I wear glasses and that little brim keeps my glasses from getting raindrops on my lens. I also love all the pockets on the hoodie as well. My final thought wearing this hoodie is like having your favorite blanket on. It's warm, comfortable, ad lightweight.
Easy buying experience. Product sent from USA, so understand, you will not have it in a week.
Fantastic product
I have purchased two BAERSKIN Hoodys, they are in my opinion the best quality for the money, does everything as advertised. Anyone looking for a good Hoody don't hesitate you won't be disappointed.
I bought this hoodie for my son. It is the only jacket he wore all winter last year. I bought a second one fir his birthday.
With all the talk about Wingard and Etc on this hoodie you can breathe through the fabric quite easily there is no wind guard in the fabric... the wind guard is in the strings and the zippers. Misleading advertising for sure
Hello,
Thank you for sharing your thoughts!
I'm sorry to hear that the breathability didn't meet your expectations, and I appreciate you bringing this to our attention. Your insights are valuable as we continuously strive to improve our products and communication.
I want to assure you that we take your feedback seriously, and we're committed to providing accurate information about our products. I'm sorry if you felt the advertising was misleading. Rest assured, we're actively working to ensure clarity in our descriptions.
Thank you for being a part of our community, and your understanding!
Best,
Stephanie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tyler,
Thank you for sharing your feedback with us!
I'm genuinely sorry to hear about the issues you've faced with our hoodie, and I appreciate you sharing your experience with us.
I want you to know that your feedback is crucial in helping us improve. We're actively working on enhancing our customer support processes to ensure that we are responsive and attentive to our customers' needs throughout their journey with us. Your insights are invaluable, and I want to assure you that we're taking steps to address the communication gaps.
Thank you for your understanding!
Best,
Stephanie