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BÆRSkin Hoodie has a rating of 3.2 stars from 1,440 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 10 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I have reached out to your company more then 10 times via email and your chat but it seems that no one is working there. Do you think I can finally get to speak to someone so I can give you the 5 stars you deserve.
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
Was fantastic, had issues with delivery on my end which was down to a tracking No. They got intouch, I responded to them and they managed to sort out my issue with delivery company within a couple of hrs. Great service on there behalf.
Seen the ads on YouTube, which was pretty much the only ad I didn't skip. Like the look of there product and it guaranteed heat and wind resistant which had sold from there. Had numerous hoodie before but Baerskin is by far the No 1 choice.
Date of experience: March 8, 2024
Ordered a female size coloured blue (although she would have liked a camo styled one that is not available for women's sizes) for my wife. It took less than a week to arrive and there was a fairly detailed trail of information every time we checked the tracking which is better than most retailers.
It's keeping her nice and warm in the Canadian winter when it isn't so cold that she still needs her winter coat.
I already had two of them so she wanted one too.
Date of experience: February 4, 2024
Hi Dave,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you and your wife are enjoying the warmth of your Baerskin hoodies. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We are also glad to hear that you had a good experience with our tracking system. Our goal is for customers to be aware of the status of their orders at all times.
We understand how important it is for you to count on an exact delivery date and to organize your time and commitments accordingly. We strive for the shopping experience to be complete satisfaction - from ordering to consuming the product.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I had ordered 3 different sizes of hoodies as gifts. One was too big and I then received a new 1 in correct size without any issues. All of us love these Hoodies! Warm and absolutely love the pockets!
Great pleasant and quick
Pockets pockets pockets and tapering to longer in the back
Date of experience: February 15, 2024
Hi Jodi,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Been wanting to buy this product but was in beginning very pricey. But I got it and very warm. Perfect for my backpacking winter trips. So good I got the sweat pants too. Combination of both tucked in my hammock I'm very very warm. Only one problem. You can ware this anywhere near a camp fire. One spark and you have burn marks. If in future maybe incorporate some protection for that. Being a 100% polyester the smallest spark will leave a mark.
I was worry for some reason on the order for the sweat pants it was shipping to a NJ address. I sent in by email to let them know it was wrong address. Still got it. And I love it.
For keeping warm for winter camping
Date of experience: February 1, 2024
Hello Lonnie,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the flame-resistant feature, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Fit was great when I first received it. Now the fit is very lose and I haven't lost weight! I've had it since Christmas so not much I can do at this point. So unless you want to layer quite a bit, get a smaller size.
Seemed a good buy when advertised.
Date of experience: February 1, 2024
Hi Rosie,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We are sorry to hear about the fit of your new hoodie. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I commanded 3 clothes and I needed an exchange for all of them due to not fitting well. They did exactly what the policy says, with no effort on my part, and the new clothes now fit perfectly and are as warm as advertised.
I commanded 3 clothes and I needed an exchange for all of them due to not fitting well. They did exactly what the Perfect Fit Guarantee says, with no effort on my part, and now I have fitting clothes that work as advertised.
Date of experience: February 2, 2024
Hi Mireia,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I like all the pockets, very comfortable light weight, I purchased the blue colored one nice shade of blue.I believe this is one of the best coat's I've ever purchased keeps me nice and warm. I like it because it's not some big bulky heavy winter coat. I have one complaint…. The time it takes for shipping is way to long twelve days that's ridiculous.
Reviews were good
Date of experience: February 4, 2024
Hi Don,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the practical design of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered one for myself suspiciously...came in a few weeks,fit great CRAZY warm. Bought another color a few weeks later. You will not be disappointed. The only part I'm not fond of is the wrist closure 🤷🏻
As a Dog Trainer I love the POCKETS! Especially the back one!
Date of experience: February 1, 2024
Hello Suzanne,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I have reached out to your company more then 10 times via email and your chat but it seems that no one is working there. Do you think I can finally get to speak to someone so I can give you the 5 stars you deserve.
Date of experience: January 30, 2024
Hi Marty,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I was hesitant about the HYPE about this product; however, when I got to test drive it, I realized that it was "as advertised". Everything about it is "sturdy" and "dependable". Now, some guys/gals will use it differently than others and I get that. Maybe it's just "over the top" for some people, but I'm a "tactical" guy, so I load it up for everyday City/Urban activities AND for the weekend more "Rural" adventures. Thank you. I'll own this until it disintegrates. OR I do.
I was impressed by the personal testimonials. It lived up to its "as advertised" functionality and quality. Definitely worth every dollar.
Date of experience: February 5, 2024
Hello Emmit,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
The product is very good quality. Just didn't like your ordering process, too many choices come up when trying to order right after one another and don't have time to put in what you want and don't want, also sizing is not right, order the size you regularly wear.
Son wanted that brand.
Date of experience: February 4, 2024
Hi Heidi,
Thank you so much for sharing your impression with us!
When it comes to the ordering process, we always invite our customers, in case they have any doubts about our offer on the website, to contact us in order to provide them with the necessary help. However, your feedback is very important to us, and rest assured that I will pass it on to our responsible team so we can improve our website in the future.
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
My order arrived in a timely fashion - despite being placed in pre-Christmas (Nov,) timeline. When product arrived I was thrilled with the high quality of fleece and the 12 TWELVE pockets. I look like a Michelin woman as every pocket has a purpose - dog treats, dog leash, kleenex, cell phone, gloves, horse treats and more! You can never have too many pockets!
I also bought one for my husband and he loves it.
At one point I contacted Baerskin via email (shipping question) and got a timely response.
12 pockets! High reviews! Stylish cut with drop in the back.
Date of experience: February 1, 2024
Hi Anne,
Thank you very much for sharing your impression with us!
We are very happy to hear that you and your husband are enjoying the practical design of your new hoodies. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
We are also very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
My hoodies were delivered on time and in excellent protective packaging.
We have been wearing them since the arrived as they are warm, comfortable, light and spacious. Never without a pocket as there are more than enough!
This is an excellent product for the price!
Liked all the pockets and the heavier weight of the fabric. The overall thoughtfulness of the design was innovative and practical.
Date of experience: February 1, 2024
Hi Glenn,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you and your loved ones are enjoying the comfort of your new hoodies. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I spend a lot of time outdoors hiking, mountain biking etc. These are great for warmth and carrying lots of stuff in multiple pockets. I bought three when there was a promotion (different colors) and then ended up ordering 2 more! Realistically, these are warm enough for spring and fall, maybe early winter, but not warm enough for winter, at least not in the Northeast. That said, these are my go to outerwear for adventuring.
The advertisements were convincing, and when there was a reduced price for purchasing three, I took a chance and jumped on it.
Date of experience: February 4, 2024
Hi Tony,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The products arrived quickly and I gave them to friends for Christmas presents. They were of excellent quality and the fit was spot on. They are extremely warm and cut all the wind, and are the warmest fleece garments I've ever owned out performing my military gear I was issued in Alaska.
Quality construction, good fit excellent wind and weather protection
Date of experience: February 1, 2024
Hi David,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I ordered online, not long after ordering I realised I'd asked for the wrong size and had to ring customer services. The lady I spoke to was very professional and really helpful. My problem was taken care of in no time. My hoodie arrived in reasonable time and I have been extremely pleased with it. Very well made, nice fit and all the pockets are well handy. Highly recommended.
Very professional and extremely helpful
I saw an advertisement and liked the look of it
Date of experience: February 4, 2024
Hello Michael,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
It is also very important to us that you had good communication with our customer support team and that everything related to the delivery was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Had an issue because I ordered the wrong size by accident. Contacted by available options email and chat and phone. Unfortunately they didn't get my messages to change the size until after order had shipped. They contacted me and shipped out the correct size at no cost to me and addressed some other concerns that I had as well. Simply outstanding customer service.on top of an amazing quality product.
Outstanding
Kept seeing raving reviews on YouTube and ads of facebook
Date of experience: February 1, 2024
Hi Ronald,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Best fleece / hoodie I've ever experienced. Ticks all the boxes, so much so that I purchased two! Well made & very warm. Only criticism is the zipper could be a bit more substantial & time will tell how long it survives. Good job that I have a spare Hoodie!
Saw the Baerskin adverts on website & the reviews seemed believable.
Date of experience: February 1, 2024
Hi Stuart,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the design of the zipper, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
My jacket keeps me warm. I ordered an XL but probably need a L instead but I'm good with it. Very comfortable. Not crazy about the plastic clips that keep the wrists cinched but can be loosened but it does give the jacket an unappealing look. The Velcro on both arms is also unattractive but not too noticeable unless you point it out to someone but really don't see the need for it. The hood is very large!, but not heavy and hangs on the back comfortably and does have cinch toggles to tighten up when using the hood. Mine seems to flop over my eyes and have to keep adjusting it when I use it. I love the deep side pockets that zip. Also love the inside roomy pockets too that my phone fits in and easy to get to. Not so crazy about the bottom back zip pockets but I can't see them when wearing jacket so no big deal. Over all it's a very soft comfortable jacket with plenty of wiggle room, maybe because I ordered an xl but satisfied with my purchase.
I seen the add on fb feed and loved the color options and all the pockets shown.
Date of experience: February 4, 2024
Hi Denise,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the velcro on the arms and the size of the hood, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I read reviews and decided on my first purchase, and I was delight to find the product was exactly what they said it was going to be. I've purchased three more products at each one of them lives up to the same standard it has become my go to layering
I reached out by email as one of my parcels went missing. Once I did the things, the agent asked me to take care of she sent me a new one which arrived promptly
I liked the look, and now I enjoy the feel. The product as well-made and fits exactly how it promises
Date of experience: February 1, 2024
Hi Andrew,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
The fact you purchased three more Baerskin products tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I had to place an order three different times. I tried twice with PayPal and it didn't work either time. I finally ordered with my credit card. It takes a whole to receive it. It's a great product. Sadly, it is yet another made in China. Realky trying to get away from that.
Looked like what I needed for Colorado winter's.
Date of experience: February 1, 2024
Hi Shawn,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
3.0 hoodie is awesome nice and cozy. I received hoodie in a timely manner, in less than two weeks it was at my door steps. I also had a sizing issue and customer service was great, they sent me another 3.0 hoodie and didn't have to return the original one.
Customer service was awesome, resolved sizing issue right away, hassle free.
I saw it and like it. I did research and read up on reviews and thought it would be a good buy.
Date of experience: February 4, 2024
Hi Sam,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This is the third Baerskin in our family! My wife and son in law, and myself! When I contacted the company about the XL I ordered being a bit too small for me… they sent me a new XXL and said keep both! No charge! That's what I call an excellent company!
See an above! Excellent service!
My son in laws recommended
Date of experience: February 6, 2024
Hi Randy,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
The fact you purchased several hoodies for you and your family tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Loved the first but they improved the design so I had to buy another one! My favorite part was the change in location for the chest pocket so it went the other way. Now I can fit my Iphone in it!
Its warm and I love all the compartments!
Date of experience: March 12, 2024
Hi there,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I ordered 2 hoodies, 1 grey 1 black. Pockets are lined with different materials for each and in the grey one there is a sewing defect in the outside hand pocket.
Not good quality for 132.00
This product is made in China and shipped in the most bazar way possible direct from there. This jacket should be priced at 60.00 CDN max. The whole time you are waiting for it to be delivered you're worried it won't show. My delivery took 7 days so my worry was short. I paid 262.00 dollars and to he honest I would not refer this product at that price to anyone. They got me hopefully they don't get you as well.
I do not recommend this at that price.
Products used:
Bearskin tactical hoodie
Date of experience: January 8, 2024
Hi Frank,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We are sorry to hear about your hand pocket. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Hi Malky,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.
Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie