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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
The hood sucks blah blah blah blah blah blahblah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blahblah blah blah blah blah blahblah blah blah blah blah blablah blah blah blah blah blahh
Blah blah blah blah blah blahblahblah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blahblah blah blah blah blah blahblah blah blah blah blah blablah blah blah blah blah blahh
I tried to return my jacket after I was assured it was possible to get a refund. After dozens of emails and phone calls, no person is available to give return instructions. They require you to talk to their customer service before getting a REFUND, but in last 30 days or more no one has gotten back to me or am I able to reach anyone. PASS ON THIS COMPANY-
The hoodie overall is excellent! Lots of pockets, the hood fits well when tightened. However, the velcro on the sleeves needs to be reversed with the hooks put on the sleeves and the loops put on the tabs. As they are now, with the hooks on the tabs, they catch on EVERYTHING!
It was a gift.
Hello Bonnie,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of the Baerskin Tactical Hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
When it comes to the velcro in the sleeves that you would like to be reversed, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design and the cut. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Is a great product. Very sueful pockets, and warm. I only wish the hoodie could be adjusted to fit the neck better for wearing in cold winds, when the option is to look like Obi wan kenobi and not see where you are going, or to let the wind blow the hoodie back!
Excellent fabrics and features.
Hi Dagnall,
Thank you for your positive feedback!
I'm delighted to hear that you find our product great, with useful pockets and warmth. Your feedback about the hoodie and the desire for better adjustment is appreciated, and we'll certainly take this into consideration for future improvements.
We're glad you chose us for our excellent fabrics and features. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.
Thank you for your support, and we look forward to serving you in the future!
Best,
Stephanie
I ordered three of these hoodies in large and received three XL hoodies. I contacted them for resolution and they never responded. Soooo...
no response
Because they looked great
Hi David,
Thank you for your feedback!
We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We hope that you have contacted our customer service in the meantime and that everything regarding the exchange was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
This jacket is a huge disappointment. The zipper operates opposite of how every other zipper I have used - it is set up like a woman's garment zipper. The hoodie is sized very large and when I asked to return it I was given a total runaround. The sleeves are misshaped and dont lay well. The hood itself is a mess - it doesn't lay well when not in use and fits like a ski mask when it is up.
Very disappointed in the fit, quality and style and definitely would not recommend
Hello Mick,
Thank you for taking the time to answer our survey!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper. However, we understand that people have different needs and that our products are not always the best choice for every customer.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The website wasn't very user friendly and we ended up buying something different to what we thought we were getting ie. Old stock which didn't have as many features
Just fobbed us off
Hi Erica,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size or color of the products, we always invite our customers, in case they cannot make a decision on their own based on our offer on the website, to contact us in order to provide them with the necessary help.
We also want to remind you of our return policy. It is just needed that the customer contacts us within the return period stated on our website date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
I will start off by saying I live in the PNW and spend the Xmas/New Years week in Victoria BC most years. Once the weather turns enough to where I feel I need a protective layer, it's my BAERSkin 80% of the time. It's breathable enough at 55 degrees that walking about, feel warm and cozy. As I'm writing this I'm in Victoria (such a walkable city) just returned from a casual stroll and it's 44 degrees out and felt completely warm. I've worn it out in the snow and a light rain, keeps the dampness off. All in all love my BAERSkin, would definitely buy again. Enjoy it so much purchases one for my son.
My original jacket after washing in machine the first time, the waist draw string came loose from where it was secured. Contacted customer support and after submitting the requested information (photos of jacket), they sent me a replacement jacket. You can’t put a price on Custer Service like that.
Felt the commercials showed exactly what I was looking for.
Hi Lance,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The jacket/hoodie isn't bad. Could definitely use 1 or 2 inside pockets. And also a draw string for a tighter hood. Other than that zippers are great. And love the wind proofing.
Looked like an all around good everyday jacket that matched my everyday wear and style.
Hello Joshua,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
I see that you purchased the first generation of the Baerskjin Tactical Hoodie, and let me just kindly inform you that the new model has adjustable toggles on the hood that allow the wearer to draw it closer to the face to prevent cold or wind from gushing through.
We are happy to inform you that the latest Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
It is a wonderful hoodie,very comfortable and warm and a great fit.It was so comfortable that I told my friends all about it and ordered more stuff from Bearskin.
Wanted a great quality hoodie for everyday use.
Hi there,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
The fact you recommended our hoodie to your friends tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Very warm and cozy product.Looks great and is very hard-wearing Highly recommended.
Got it as a Christmas present.
BAERSkin hoodie is one of the most comfortable hoodies I've worn. Very efficient in keeping me worn, without having to put on layer of clothes.
The only suggestion I would make is to designing an adjustable hoodie or make it removable.
Hi there, thank you for taking a few minutes to write your feedback here! We are thrilled to hear that you found our product to be the one of the most comfortable hoodies you have ever worn. We used 330gsm Baerskin Fleece so it can be warm, yet, still lightweight. We do understand that you would prefer it if the hoodie was adjustable or removable. The hood of the Baerskin Hoodie does have an adjustable toggle so you can bring it closer to your face - and, in the new version, we made the hood smaller, so it can fit even better. Check out our Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. Thank you for choosing our shop! We hope to see you back at our store soon.
I ordered a hoodie a year ago based upon an add that showed improvements to the original hoodie that was not delivered. What was delivered was the original hoodie. Rather than send it back, was given deeper discounts- but. Wouldn't buy another based upon this experience. Was told that original hoodies were plentiful in inventory and the ones used in the ad had not been produced for sale yet. Also, no trademark patch saying it was the product specified (Bearskin label)
Dear Eric,
Thank you for contacting us about this.
Indeed, In the meantime, we launched several versions of our Baerskin Tactical Hoodie and in the transition stages, we still had older models that we were selling. After checking the system, I see that you ordered an older version from our website.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut. Please check our offer on the website, we would be very glad if you give this latest version a chance.
The satisfaction of our customers is the most important thing to us, so if there is anything else we can do for you, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
The BAERSkin Hoodie is a comfortable jacket with plenty of storage (pockets). The two areas that kept my rating at 4 stars is from personal experience. All of my other jacket/coats have the zipper pull on the right. The BAERSkin pulls from the left. The jacket is sold as being tactical; every time I take it off the draw strings catch my EDC carry clip and pull it out of my pocket.
Online add with pictures, description and price.
Hello Robin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
I'm not a clothing designer but if I were, I couldn't do better. All the right stuff in all the right places.and warm enough but not too heavy. Now that I think of it, I would make it just like the BAERSkin.
I was so happy with my BAERSkin hoodie I bought one for my brother. It is so versatile we wear it for work, hunting, fishing or whatever. Met up with my brother and his wife for lunch and we both laughed because we were both wearing our BAERSkins. Would I buy this again? Absolutely!
Versatile and meets all my storage needs. It is also perfect for outdoor activities.
The ordering process was easy although it took a while to get my hoodie due to COVID delays, no big issue there.
The size I got is good and I can easily layer up or down. The fabric and quality is great and feels perfect on backpacking trips.
The multiple pockets are not that great. A normal iPhone won't fit into the chest pocket or the sleeve pockets and only fits in the hands pockets (or the back pocket). I realize the second version of BAERSKIN improved the design and pocket size but I don't own one so can't really speak to it.
Overall good product but I wish I had waited for the 2.0 version.
I made the mistake of what I thought was going to be an upgrade, and I paid for the waterproof versions. For TWO HOODIES. $119.94 XL (on special) and $179.95, for a 2XL. They're the WORST hoodies I've EVER purchased. They have almost NO insulation whatsoever, when I say thin layer, think t-shirt thickness... Then a crunchy LOUD shell of plastic like material that does VERY LITTLE to protect you from the cold! I waited weeks for delivery, only to be grossly disappointed in a POORLY insulated plastic RAINCOAT! I feel completely hoodwinked! Now I have to pay to ship them back, and maybe get a refund, IF they take them back, since I took the tag off to try one out! All that hype, all those incessant advertisement emails, just to have to fight for a refund! So much for giving it to my guy for hunting, this thing is SO LOUD, it would scare a redneck off a barbeque!
Tip for consumers:
The information about the specifics on the waterproof version was LACKING... I sincerely thought it was going to be just a waterproofed version of the same hoodie, not an ENTIRELY DIFFERENT PRODUCT.
Products used:
2 waterproof hoodies... That SUCK
Dear Nancy,
Thank you for sharing your experience with us!
I am sorry that you are not satisfied with the selection of our product based on our offer on the website.
We recently launched two waterproof Baerskin products - the Softshell Jacket, which is made of waterproof material on the outside and is lined with fleece on the inside, and in that sense looks more like a Baerskin Tactical Hoodie, but with additional waterproofing.
We also launched the Baerskin Rainjacket, which is made of a thinner but waterproof material and is designed to be worn as a cover over the Baerskin Tactical Hoodie, among other things. With that combination, you get resistance to wind and water at the same time, but also the necessary warmth. I am sorry to hear that you didn't find the quality of these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
This hoodie is above and beyond what I expected. It's so warm and comfortable, fits perfectly and looks great. And so many pockets! I am still discovering them.
It was a Christmas gift
Hello Sami,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The company is great on a scale of 1/10 I would rate them 10 for fast shipping and reasonable prices. The baerskin hoodie is average at best on a scale of 1/10 I would rate the hoodie 5 out of 10 it needs better materials then polyester.
Hi Troy,
Thank you so much for taking a few moments to share your experience with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the quality of the material. However, we understand that people have different needs and that our products are not always the best choice for every customer.
In the production, we strived to find the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We are very glad to hear that you are satisfied with the delivery time because we have worked hard with our shipping partners to speed up this process and now we are seeing results.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Delivered in sealed bag. This is my 2nd Hoodie and it is near perfect in design and utility. Big changes since Gen 1. Zippers on the inside and more insulated. The hood size is reduced to allow better peripheral vison. The perfect fleece.
This hoodie is warm and comfortable, with pockets where you want them.
Fleece is not the best material on the outside of a garment though.
It doesn't keep wind out and some stuff can stick to is.
It's a good utility hoodie.
Hi Erasmus,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
With all the talk about Wingard and Etc on this hoodie you can breathe through the fabric quite easily there is no wind guard in the fabric... the wind guard is in the strings and the zippers. Misleading advertising for sure
Hello,
Thank you for sharing your thoughts!
I'm sorry to hear that the breathability didn't meet your expectations, and I appreciate you bringing this to our attention. Your insights are valuable as we continuously strive to improve our products and communication.
I want to assure you that we take your feedback seriously, and we're committed to providing accurate information about our products. I'm sorry if you felt the advertising was misleading. Rest assured, we're actively working to ensure clarity in our descriptions.
Thank you for being a part of our community, and your understanding!
Best,
Stephanie
I really like the comfort and style of this jacket. It's very unique and I've bought 1 for my son who loves his.And I'm considering buying them for Christmas presents
Hello Sean,
Thank you very much for this feedback!
We are very happy to hear that your son is enjoying his new hoodie in terms of the good fit and design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
The fact you are considering purchasing a few more hoodies for Christmas presents tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
To flimsy, to thin, hate the zipper and the arm cuffs and if you are "carrying" inside pocket you may as well open carry because everyone will know. I never wear, thinking of giving to Goodwill.
Good advertizement on their part, they say there's a sucker born everyday.
Hello Jerry,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Best hoodies I've ever worn! They are warm, cozy, comfortable and as woman, the fir is awesome! It's not your boyfriend, partner hoodie; it fits like a glove and has a really nice cut. I bought one for my sister and was walking behind her, the hoodie has a great line that makes it look like a designer dress with the curves making it a great look with jeans or work clothes. I love it and so does my sister! Buy one now, you will not regret it! And you will be very warm and comfortable! It's not just a hoodie, it's a great hoodie!
Products used:
Woman Hoodie 2.0 and hoodie e.0
Hello Jeannine,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and the warmth it provides. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Val, thank you for taking some time to post your feedback here! We are very sorry to hear that you had a hard time getting in touch with us for assistance with returning your product. Indeed, as indicated on the Terms and Conditions section of our website, we require our customers to contact us first if they wish to return their product, so we can provide the return instructions and correct return addresses. Rest assured that we are working hard to simplify our Customer Support procedures and we are hiring more agents to ensure more timely responses to our customers’ concerns. As for your concern in specific, if you have yet to receive the assistance you need, please email me directly at stephanie@baerskinhoodie.com so I can help you myself.