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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
Excellent purchase,I have three of these,all different colors and they are all excellent,would definitely buy again,well made and very warm and comfortable,thank you.
Hi Larry,
Thank you for taking the time to share your thoughts!
I'm absolutely thrilled to hear that you've not just got one, but three of our products in different colors! That's like a cozy rainbow of warmth, isn't it? Thus, we're over the moon knowing that each one has lived up to your expectations in terms of quality, comfort, and snugness.
It warms our hearts to know that you'd consider buying again. Your support means the world to us, and we're committed to keeping you wrapped in comfort and style.
Thank you for choosing us to keep you warm and cozy. Here's to many more comfy moments ahead!
Best,
Stephanie
The fit is good and the added zippers in features are better. I can't wait for the 5.0 version next year -- with new colors, too.?
Past experience. I own four.
Hi Patrick,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
When it comes to new colors of our Baerskin Tactical Hoodie, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This garment has proven to be very warm and useful in cold weather. With the material being very warm to the body and the hood providing great comfort and warmth. Great product.
My son loves this hoodie. It's actually the only type of jacket I can get them to wear. It's very stylish and comfortable in the quality is solid, especially the zippers.
I accidentally made a dual order when trying to use the buy one get one half off. Ultimately I never ended up being able to use the deal but I still like the hoodie regardless.
I got an email with a coupon code.
Hello Tina,
Thank you very much for this feedback!
We are very happy to hear that your son is enjoying your hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
We're sorry to hear that you weren't able to get the discount on the purchase of another hoodie. The second order needs to be made as an upsell, not an independent order, for the additional discount to be applied. If you have any doubts about ordering in the future, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Hoodie is good. I like it. But the delay in delivery made me rethink, since it was not clear that it would take weeks and months for the order to be processed.
Hello,
Thank you for taking the time to share your thoughts with us!
I'm thrilled to hear that you're liking the hoodie! It's always great to know our products are hitting the mark for our customers.
However, I want to sincerely apologize for any inconvenience caused by the delay in delivery. It's totally understandable that the timing of the process caught you off guard. I get it; waiting for something you're excited about is not the most fun experience.
Your feedback is a valuable reminder for us to keep working on improving our communication and making sure our customers have a crystal-clear picture of what to expect.
If there's anything specific you'd like us to address or if you have further thoughts, we're all ears. We want to make things right and ensure you have a positive experience overall.
We appreciate your understanding, and thank you for choosing to shop at our online store!
Best,
Stephanie
I had wrongly ordered the wrong sizes. I was sent new sizes without me having to send back the ones i had first. You responded very quickly and without question.
Hoodies are excellent also.
See above
Look good on the internet
Hello Don,
Thank you very much for telling us about your experience!
We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.
It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.
Our goal is to answer clients as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Fits great, many pockets which is nice. Hood a little to big or baggie, not snug, great for hiking in
Most weather 30 degrees or above. Well constructed but not from USA. Patch option is fun.
Hi Craig,
Thank you for sharing your feedback!
I'm pleased to hear that the hoodie fits well and that you appreciate the many pockets. It's great to know that it serves you well for hiking in most weather conditions above 30 degrees.
Your input about the hood size, construction, and the option for patches is valuable. We'll take note of these insights for future considerations.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.
Thank you for choosing us, and we hope the hoodie continues to meet your needs!
Best,
Stephanie
Terrible customer service Complained never received a response sent to a town over an hour away from me
Never responded
Thouvhtbit was a reputable company
Hi Karen,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I ordered two hoodies. They sent one. I wrote to the Stephanie that's writing to everyonein here and nothing, I called and nothing, and wrote emails to support and nothing, I'll be taking legal action if I don't received what I paid for. I don't have a problem with spending 20k on a lawyer to catch some thieves.
Hi Gianlouis,
Thank you for taking a moment to write your thoughts here!
We are very sorry to hear that you haven’t received one out of two items you ordered yet, and that getting in touch with us had been a difficult task for you.
We have been experiencing some challenges in getting back to our customers in a timely manner due to the high volume of emails recently. Rest assured that we are simplifying our Customer Support procedures and hiring more agents to ensure timely responses and resolution to our customers’ concerns.
As for your order in specific, I would love to look into this directly and assist you myself. Kindly send your order number or the email address used to place your order at stephanie@baerskinhoodie.com so I can give you an update regarding your pending item.
Best,
Stephanie
It keeps me warm in Utah. Love all the pockets. Only complaint is the Velcro around my wrist strap is not heavy duty enough and is always undone. I think I will sew it closed.
I do a lot of camping and hiking. All the pockets make it so I don’t need a backpack. It’s very thick fabric.
Hi Brenda,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Rest assured that I will forward your feedback regarding the velcro on the wrist to our design team so they can consider its design in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
My BaerSkin Hoodie is my go-to jacket on travels and adventures. Worn in Ireland during the early spring and Canadian Fall with the occasional light raincoat on top. The first choice for early morning walks with Kaidan the wonder dog, when the frost is in the air and on the ground the first traces of snow. The pockets allow for toques and gloves to be stored, but also with the dog snacks necessary for the "good boy". Recommended as the go-to jacket for life in the great white north. (Dog Optional)
I am your typical freezing cold woman and I have every Patagonia, North Face,Carhartt, FatFace sweatshirt and this is the only sweatshirt I own that I can wear a tshirt under it and be perfectly comfortable in below zero weather and wind! I love this sweatshirt so much and I have washed it a few times and no pilling yet and I was concerned about the dog hair getting stuck but it is actually not bad at all.
The commercial was top notch with hot guys so I went for it!
I ordered 2 hoodies, one came in damaged with the bottom pull string broken and after waiting more than 2 months for them i didnt wanna bother with any attempt at remedying the situation. I ordered a 2X and 3X, the 3x (mine of course) came in with the bottom closing pull cord not connected so it cant be closed shut, my wifes is
Hi George, we are sorry to hear that it took a long time for your orders to arrive, only to find out that one out of two Baerskin Hoodies you ordered arrived with a damaged hood toggle. This is definitely not something that we would like for our customers. We have found alternative transportation solutions, so we expect our shipping time to improve soon. As for your product, we have recently sent an email regarding your concern. Please check your inbox and respond accordingly so we can help offer a satisfactory solution for you.
I'm not much of a Jumper, nor a Hoodie type of person, so I do struggle to find decent warm clothing for Winter (yes I'm fussy) here in Australia without it being too bulky, and!OMG!, I accidentally found this BÆRSkin Hoodie from a link, took a chance, & OMG, this is AMAZING. When I finally got this, it looks very nice & stylish, it's "VERY comfy, very light, & warm, without overheating", this Hoodie was very impressive, I was very surprised.!? - Best Hoodie I have ever purchased.! - Thankyou BÆRSkin.!
Based on the website explaining how it all works,
& it looked like the type of jumper/hoodie that I would wear!
Hello Paul,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
But is good. Keep you warm when the weather is cold specially love how as multiple poxy so I can store things as well.
When ordering the jackets live on time, and in good quality
Hi Ash,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
My husband loves how warm it keeps him. I also got him the matching hoodie and that is all he wears now instead of a winter coat
Christmas present for my husband
Hi Linda,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that your husband is enjoying the warmth of his new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Love the hoodie, just a point of concern was noted with the front pockets. Material needs to be enforced due to keys easily penetrating and going through the material.
Was excellent
Wanted something not heavy and had to be comfortable. Also, affordable.
The Hoddie is great except the Zipper Blows. If you wear it often...the manufacture needs to upgrade the Zipper...Too small...Needs to have a larger chain...
Hi there,
Thank you for your feedback!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
It's not that the BÆRSkin is a bad product - it's sort of quite OK in a mediocre way. It's pretty well made and the materials are pretty good. The design didn't suit me but that's just my take on it - maybe others would appreciate it more.
The problem is that it's hyped up to the sky and it just isn't THAT good. It's sort of OK but not amazing. I have had it for over a year now and I stopped wearing it after a couple of months because it just didn't tick enough boxes. Whenever I go to my wardrobe to choose there is always something better.
The real kicker though is that having bought the perishing thing the company just will not stop bombarding me with spam emails desperately trying to sell me more stuff I don't like and don't want despite several attempts to block them. It's just rubbing salt in the wound really.
Buy it once, be disappointed, move on. I can live with that.
But make a mistake and then be reminded of it several times a day every day for over a year and that is very hard to accept.
I will certainly never, ever buy a single product from this company ever again and unless you are prepared to spend hours every month clearing rubbish out of you mailbox I suggest you don't either.
Hello Guy,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.
I'm sorry to hear that you had an unpleasant experience with our advertising, please accept my apologies for that. Please be sure that I will pass your observation on to the marketing team so that they can consider this in the future.
We want to be sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Being an outdoor person, i appreciate good comfy hard wearing clothing and this delivers in spades. So much so i bought 3 and took one to switzerland as smart enough to be out and about
Hi Adam,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I bought this jacket for my husband. He never seemed to have the right coat for all our activities. Now he does! Perfect for our Fall, winter and spring seasons.
Loved the clever adds!
Hi Caryn,
What a thoughtful choice! I'm delighted to hear that the hoodie you purchased for your husband has become the perfect all-rounder for your various activities during Fall, Winter, and Spring.
It's fantastic to know that our hoodie is helping him stay cozy and comfortable throughout the seasons. If there's anything specific he loves about the hoodie or if you have further feedback to share, we'd love to hear more.
Thank you for choosing us, and here's to many more shared moments of warmth and coziness in all your adventures!
Best,
Stephanie
I recived my bareskin hoodie yesterday. 21 days from china to here. Opened the package tried it on (They run big) the zipper was sewn on backwards. Like it would be on a womens jacket. Very disappointed its not worth a 100 dollers. Go to eddie bauer or someplace you choose and buy a fleece. Its just a fleece with a womans zipper
Hi David,
Thank you for taking a few minutes to share your review here!
We are sorry to hear that our Baerskin Hoodie was not able to meet your expectations, and that the length of time it took for your order to be delivered has caused your disappointing experience with our company.
We must admit that we have experienced quite a few challenges with shipping orders in a timely manner for the past weeks due to the sudden increase in demand for our product. We have already made some upgrades to our shipping department, and we expect things to improve soon. We would also like to clarify that we have warehouses all around the world, and we always try to send the products from the warehouse located nearest to the you.
Regarding the zipper, we would like to inform you that our product was designed in Europe, where zippers are usually placed on the left side. That's why it might seem a bit unusual. However, rest assured that this is not an indication that our product was intended for a specific gender group.
If you ever need assistance with your product, please email me at stephanie@baerskinhoodie.com, and I will gladly help you.
Best,
Stephanie
On arrival was disappointed the material is scratchy and lost it's integrity seems more awkward after laundering
I'm totally dissatisfied and disappointed
Hello Albert,
Thank you for taking the time to share your thoughts with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the quality of the material. However, we understand that people have different needs and that our products are not always the best choice for every customer.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting. I'm sorry you didn't see this advantage yourself.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
To me, the zipper was on the wrong side after talking to customer service they said that was the normal. I thought it would be a lot easier to zip up and down but it is not.
Hello Bruno,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Darrin, thank you for taking some time to post your feedback here! We are pleased to hear that you liked our Baerskin Hoodie. We make sure to develop our product with only the best materials and we dedicated a lot of time in making sure it’s as warm, comfortable, convenient, and practical as possible. That’s why we priced it the way it is - but we hear you, and we will definitely reconsider the pricing in the future. As for your feedback regarding the windproof capabilities of our product, we will make sure to forward this to our Product Development team so we can make some future improvements regarding this aspect. We truly appreciate your feedback, and we hope you will give our store another chance again in the future.