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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
When I first bought my Hoodie, had my mother stich by the inside pockets so I would have more storage room, seen new Hoodia and you did that to them too.
I'm getting old and need warmth and so I bought my first good hoodie. Being disable, this hoodie makes me feel confident I'm safe outside when it's really good and it will keep me safe until I reach home.
These hoodies well frankly suck.
They are not as described. And definitely not warm.
Will not buy again and will not recommend.
The description is very deceiving. Complete false advertising.
Dear Regina,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations.
Let me kindly assure you that every Baerskin Tactical Hoodie we produce stands behind all the performance and qualities described on our website. However, we understand that people have different needs and that our products are not always the best choice for every customer.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If there is anything else I can do for you, please write me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Good quality product, poor communication timeliness. Phone system very dysfunctional phone system and only interim updates.
Long periods with little/no feedback. Processes need work to retain customer confidence.
Versitility and quality of product.
Hi Randy,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with twelve pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Lightweight and comfortable, very good at keeping the wind out and keeps you warm, unlike most winter fleeces.
Saw it on YouTube, was sceptical at first as most fleeces are not wind proof, but brought one to try it out.
Hi Gavin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Comfortable and does fit well
Not as warm as the mens
Pockets are not big enough - so much smaller than the mens
I chose to order a womens as I loved the mens - it was just a little big on me and not the best fit.
Hello Margaret,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
When it comes to the dimensions of the pockets on the women's hoodie, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Easy on and off and good warmth and fair wind protaction
Great under a shell
Great product
Australia is really hot so I can only wear it in winter
Make them a bit cheaper and I'll buy a lot more
Looks great
Hello Jeff,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie. It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie 3.0 is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
When it comes to the price of our hoodies, it is determined by the price of high-quality materials that we use in production in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it. Please check the offer on our website from time to time since we periodically offer different discounts, and the current one is 67%.
Thank you for shopping with us! We hope to see you soon at our online store again.
All the best,
Stephanie
Love the hoody. Hate my mailbox being full during Cyber Weekend to by more. On Friday, I had 20 emails alone. Will never do business with them again…..
Hi Adam,
Thank you for taking the time to share your thoughts with us!
I'm absolutely stoked to hear that you love your hoodie – that's music to our ears! We put a lot of heart into crafting our products, and it's awesome to know we hit the mark with you.
Now, about those emails...we hear you loud and clear, and I'm genuinely sorry for bombarding your inbox during Cyber Weekend. I understand how overwhelming that can be, and that's definitely not the experience we want for our awesome customers.
Your feedback is incredibly valuable to us, and we want to make things right. We're working on refining our communication strategy to ensure a much smoother experience for you and everyone else moving forward.
Thanks again for sharing your feedback, and we wish you nothing but cozy, hoodie-filled days ahead!
Best,
Stephanie
Took for ever. Came late, left strewn and not secure. 3 times. You should make a vest with rain shear nylon cover. Get real camo.
Emails weeks later. It's a now business. Manage is a verb. 40 plus years in sales and marketing. You are leaving a ton of business on the table with suboptimal fulfillment. You've been told.
Good final result. Great products
Hello Neil,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
I am sorry to hear that your package arrived in less than ideal condition. Rest assured that we will contact our shipping partners to prevent similar situations in the future.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Nice product. However, the zipper must be closed with the left hand--backwards for a man's garment,and very annoying.
Hello Jim,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
I absolutely love wearing my BaerSkin
Hoodie in the cold weather. It is thick and combats the wind and the elements and it has a lot of pocket storage space for everything.
I saw an add and decided to try it, and I am glad I did. I want one In every color, but they are a bit pricey. But they are worth it! I think that the name is appropriate too!
Hi Timothy,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Super easy to order fast shipping and no problems! I bought the tactical hoodie for the family for Christmas and everyone loves them.
I saw advertised on YouTube several times and after hitting the skip button as I usually do…. I decided to watch and it caught my curiosity, so I ordered with ease and I am glad that I did. Great product!
Hi Tommy,
Thank you so much for sharing your experience with us!
We are glad to hear that the ordering process was pleasant and that you easily selected the desired model.
We are very happy to hear that you and your family are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
My wife and I decided it was time for new baerskin hoodies because the originals were beginning to get a little old. The new ones are better in every way EXCEPT I miss the thumb hole.
The ads lured us in for the first ones. The first ones made us customers for life. The new ones are even better.
Hi Paul,
Thank you very much for taking a few moments to share your impressions with us!
We are very happy to hear that after you purchased the older version, you got the desire to buy the second one with improved features. This tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
The new 3.0 version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The sizing is spot-on, providing a flattering fit without being too tight. It's clear that attention to detail went into the design
Products used:
hoodie
I am in maine temps during the day are in the 30 degree range and this hoodie does real well as long as you are moving.
Nice pockets and draw strings in the best plases
Hi Robert,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
This hoodie kills the wind and is a generous fit over other clothes.
Really like all the pocket options as well.
Needed a knock about jacket for hunting and fishing. Durable and easy to wash
Hi Gary,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Unfortunately I got caught out in a downpour the hoodie simply soaked up the rain and took two days to dry!
All round outdoors
Hi Paul,
Thank you so much for sharing your thoughts with us!
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
We have been trying to contact this company for 2 weeks to return some items. No response by phone or email to date.
Products used:
none trying to return for credit
Hi Tom,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I ordered the wrong size. I should have ordered the LARGE instead of the X Large. I still have one that I haven't worn yet, would like to exchange it for a Large, if possible.
Hi Eugene,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
Thank you for your understanding!
All the best,
Stephanie
Purchased 2 hoodies a 2.0 for me &3.0 for son. We really enjoy them. I want 3.0. Like them a as little better.
It was taken particularly longer for me to get my sons hoodie it was supposed to get it Christmas Eve or Christmas but it was a week later but that’s OK.
Just trying something new based off advertising and they’re right. They’re awesome! Highly recommended!🤙🏽
Hi Kenneth,
Thank you so much for sharing your impression with us!
We are very happy to hear that your son is enjoying the improvements in the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
We are sorry to hear that you waited for your hoodie longer than expected. When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I'll not buy another sweater or hoodie but bearskin! Look forward to getting more bearskin products.
By email on delivery time. Took longer then usual but all good.
Like everything it offers!
The main zipper is backwards and should be of very heavy weighgt material. There should be a right side chest pocket as as not wveryone is right handed.
Because it is heavyweight.
Hello Kenneth,
Thank you so much for taking a few moments to share your experience with us!
Regarding the zipper, I understand you would like it to be made from a different material, and rest assured that I will forward your observation to our design team so that in the future they can consider another material for its manufacture.
However, when it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design of the pockets and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Awesome hoodie. I love this hoodie. Great shipping experience, great prices, great staff and company. Will buy from them again.
Recommended by a friend and great reviews.
Hello Paul,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Taking walks in windy cold conditions a should be wearing winter jacket the hoodie did a great job of keeping me warm.
I wanted something warm and wind proof.
Hi Gary,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Was attracted by the experience and practicality of the hoodie with it's many pockets but did not use it in heavy rain
Something different and practical
Hi Colin,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
This Hoodie is very warm and comfortable with lots of pockets to carry what you need! Ordered online and delivered as advertised.
Saw other reviews and decided to try one for myself. Results were so good that i got one for my wife and she loves it too!
Hi there,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Daryl,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie