- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
All the pockets are great, my only complaint, I didn't wait until the newest came out. We got 2.0. Overall still great.
You receive a return on January 2 from me and I haven't had a response as to when I will receive my refund.
Haven’t received any response back.
The style of the product.
Hi Ken,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that your order is already refunded and our agent informed you about that. Please check your email inbox and continue communicating with them for additional information.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
The material is very good and keeps me warm all year round, can wear it for very cold winters in UK and also when its a bit warmer.
The Baerskin hood came before they said it would and that was good. I wear it all the time and I do not feel the wind going though the hoodie like other hoodies. It keeps me warm
I thought why not give it a try and see how it goes. They say it keeps the wind out and I wanted to see if it really does. Yes it does do that.
Hi Colin, thank you for taking the time to post your review here! We are pleased to hear that your Baerskin Hoodie arrived earlier than expected, and that it keeps you warm and blocks the wind effectively. Our team spends a lot of time to develop quality outdoor products and ensure that they are delivered to our customers in a timely manner. That’s why your comment means a lot to us. It lets us know that our efforts are worth it. Thank you for choosing to shop with us. We look forward to doing business with you again soon.
Easy buying experience. Product sent from USA, so understand, you will not have it in a week.
Fantastic product
Warm and durable! Still looks great after wearing it all year and a couple of washings. I wear it under a heavy canvas coat when layering.
Durable construction
Hi Tim,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
It's been a month and I still haven't received my hoodie. I've tracked it doing circles around my location. Do not recommend buy from baerskin
Hi Corey,
Thank you for taking a few minutes to share your feedback!
We are sorry to hear that your order still hasn't arrived.
Upon checking, it seems that there was an issue with the shipment of your order.
We have recently sent you an email regarding this. Kindly check your inbox.
Best,
Stephanie
The Hoodies are as advertised. The only ding I would give them is it takes sooooo long to recieve them. Definantly order early summer to recieve by fall or Chistmas.
Where"s my order?
Looking for something a little warmer and not a carhart.
Hi Mike,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Baerskin are Lairs
I order 4 Baerskin Bomber Jackets never got a tracking when I called I was told The free stuff was holding up the order I requested this be sent without the free stuff was told I would receive a tracking number on The next day never got a tracking number so I called again this time I was told they were out of stock on the bomber jackets So feeling lied to I canceled the order as the supervisor went to lunch instead of talking to me.
Products used:
Haven't Got
Hi there,
Thank you for taking the time to answer our survey!
Regarding the stock of our products, I am sorry that your desired model could not be delivered shortly after you made your purchase. Due to the high demand for our products, it happens that during the period while the order is being processed, the inventory status changes, which later affects the shipping time.
We are very committed to the development of our system so that, based on the received data, we can fill supply the warehouse as soon as possible and send the product to the customer.
We are sorry to hear that you decided to cancel your order in the end, but we hope you will give a chance to our Baerskin Tactical Hoodie in the future.
If there is anything else I can do for you, please write me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Ordered 2 years ago. Would not exchange cause I had it a week to long. I also suggest you stop sending the survey. Next time I will not be so nice.
Explained above
Style and pockets
Hi Lauran,
Thank you very much for this feedback!
Like all companies, we have certain policies when it comes to returning and exchanging products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
When it comes to surveys, we send them from time to time in order to improve our products and service so that we can even better meet the expectations of our customers in the future. However, I understand your desire not to respond to surveys, and rest assured that I have forwarded your request to the responsible team so that they will deal with it very quickly.
If there is a need for additional assistance, please contact me at stephanie@baerskinhoodie.com and I will contact you as soon as possible with a proposal on how we can solve everything in your favor.
Thank you for your understanding!
All the best,
Stephanie
Horrible fit, super thin, not worth the money. Honestly one of the worst fleece jackets I have ever owned. Tried to return for refund but that hassle was not worth it, DO NOT PURCHASE
Hi James,
Thank you for taking a few moments to share your thoughts with us!
I want to apologize for any inconvenience and frustration you've encountered.
We genuinely appreciate your honesty in sharing your thoughts, and I want you to know that we take your feedback to heart. We're committed to improving our products, and your insights will be instrumental in that process.
Regarding the return process, rest assured we're actively working on making this process smoother and more customer-friendly. If there's anything specific you'd like to share about your experience or if you have additional details, please feel free to reach out.
We appreciate your understanding!
Best,
Stephanie
The zipper is on backwards the hoodie is so loose on my I can almost swim in it and yes I chose the right size, however since this is made in China it is very low quality and sizing is off.
Hi Matthew, thank you for your feedback! We are sorry to hear that the Baerskin Hoodie you received was too big for you. If you ever place another order with us in the future, please know that we offer exchanges/returns, as long as you contact us immediately after receiving your order and noticing the issue. As for the zipper, we are happy to let you know that we moved it to the right side due to public demand. Lastly, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are committed to delivering quality products to our customers, which is why feedback such as yours means a lot to us, as it lets us know how we can do better. We hope you give our store another chance soon!
Every thing was perfect, The only draw back it took some time to recive product. The Hoodie is very warm comfortable and wind resistant!
Messaged on computer , not much response
Had seen advertised on internet
The zip on on of my hoodies has broken, tried to contact Bearskin but had no reply… absolutely descusting, will not buy again
Non existent
Hi Rob,
Thank you for this feedback!
We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
I checked your case in the system and couldn't find any previous communication based on the email you used for the purchase. Kindly check the email address of the recipient.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I bought 4 hoodies for my grown boys and husband. They all love them. The hoodies really do keep them warm. Thank you!
Good quality.
Hi Nancy,
Thank you so much for sharing your impression with us!
We are very happy to hear that you and your family are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
The fact you bought four hoodies for you and your family tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Had a pile of hoodies but my bearskin hoodie is the last hoodie I'll need. Hopefully if I don't wear it out
I was wondering where is was then it came. And I was happy.
I was tired of buying useless hoodies
Hello Peter,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Pretty sneaky as the commercial tends to show very American type males.
Zipper broke 1st day! But, it is very warm and definitely blocks the wind.
Hi Larry,
Thank you for taking some time to leave us a feedback here!
We are glad to hear that you find our Baerskin Hoodie warm and that it was able to block wind.
We highly value our customers' comfort and convenience - that's why our team worked hard to develop a product that would be able to offer comfort and convenience, whether it's just for keeping cozy indoors or having adventures out in the wild. Your appreciation is truly the best reward for all our hard work.
Regarding where our products are made, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
As for your zipper, we are sorry to hear that it broke on the first day. This is definitely not something that we would like for our customers. Kindly send me a photo of the product where the defect can be seen at stephanie@baerskinhoodie.com, and I will help offer a satisfactory solution for you.
Best,
Stephanie
Best customer service ever---- had a small tear where velcro patch sticks on and customer service replaced no questions asked.
see above comments
Great looks and feel
Hello Keith,
Thank you very much for telling us about your experience!
We're glad to hear that you're happy with your hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant.
It is also very essential to us that you had good communication with our customer support team and that everything related to the exchange was immediately addressed in your favor.
Our goal is to answer customers as soon as possible so that they are always aware of the status of their orders. We want your purchasing experience to be complete satisfaction, from ordering to enjoying the product.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This is the third Hoodie I have purchased. One for my grandson, one for my wife and one for me. We have the "Ready Brek" Glow!
Wanted to see for myself if they were as warm as they claimed. THEY ARE
Hello Philip,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you and your family are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
When I first ordered this I thought instead of damn well be worth it that's a lot of money for me and then I started reading more about it and I said okay if it's make up to what it's be to be it's worth it. I might have to wait about 3 weeks to get it LOL and I hate that but it's okay cuz when I came in the mail it was one hell of a big smile on my face especially when I felt it oh it's not that felt that it's not that material that you put it on and you said oh I don't like this material no it's so soft but hey when is right around the corner and this is going to work out great for me cuz I can even wear it during the spring time and the fall I might have to put it away for the summerand I put it away fot summer, but never know. But it's made out of good stuff good material plenty of pockets and I hope you will enjoy it as much as I will.
Tip for consumers:
The size chart is right on
Hi Stanley,
Thank you for taking a few minutes to write us a review here!
We are thrilled to hear that our Baerskin Hoodie met your expectations and that you were satisfied with the number of pockets and the material used for the product.
Our team works hard to develop high quality products that our customers would be satisfied with, and we are glad to see it paying off.
Thank you for choosing to shop with us! We hope to do business with you again soon.
Best,
Stephanie
Baerskin hoodie lives up to their name. High quality, good workmanship of product. Enjoy wearing it.
Like the looks of the product.
Hi Dan,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
It took a while as I live in Australia. Very happy when it came. Love the extra pockets and warmth.
Great colour and material.
I saw it reviewed on YouTube and loved the design.
Hi Anne-Marie,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
What an experience first coat had a hole in hood but this company restored my faith sent out a replacement in no time highly recommended
I ordered an XL hoodie. The arms were a little short, so I requested a 2X. They shipped me the 2X no questions asked.
They went above and beyond to make sure that I was completely satisfied with my purchase.I Definitely would recommend this company to anyone.
I hunt in sometimes extreme temperatures and like the quietness of Fleece. The multiple pockets allow me to carry multiple items throughout the coat.
Hi Brad,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Harvey,
Thank you so much for your kind words!
We're delighted to hear that you found our service helpful and had a great experience doing business with us.
We truly appreciate your feedback, and we'll be more than happy to assist you again whenever you need another product. If there's anything specific you're looking for or if you have any questions in the future, don't hesitate to reach out. We're here for you!
Thank you once again for choosing us, and we look forward to serving you again!
Best,
Stephanie