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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
It was really easy to order and the service and delivery were prompt and professional. Thanks Guys:-)
I saw it promoted on Trout and Coffee and it looked great.
Took my product a month to get here called numerous times put on hold only to be disconnected.
Not good
Hi there,
Thank you very much for sharing your experience with us!
Regarding the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. I just need to kindly assure you that the satisfaction of our customers is the most important thing to us and we try to answer their questions as soon as possible.
Unfortunately, the last period has been challenging for us in that aspect due to the increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect our service to be improved in the next period.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Just as it was described. Cut the cold. Able to use for my trips out with my Newfoundland.
The way it was advertised. Bought my first piece. It was great. Had to try my other pieces.
Hi Charles,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I've ordered a total of 5 baerskin hoodies. The two I ordered were received. Premium price, poor shipping process.
Tip for consumers:
No customer service, premium prices and awful shipping process.
Products used:
Hoodies
Dear Richard,
Thank you for contacting us regarding this case!
Let me just kindly assure you that we are here to help you and that your satisfaction as a customer is very important to us.
I checked your order in the system and found that your package is on its way to you at this point. Please contact me at stephanie@baerskinhoodie.com for any additional information and I will respond immediately.
Thank you for your patience and understanding!
Kind regards,
Stephanie
I still haven't received the order. Where is it? I used the USPS tracking system and it stopped moving forward.
Good product.
Hi Porfirio,
Thank you for contacting us about this case!
We are sorry that we were not able to answer you earlier. After checking your case in the system, it seems according to the tracking code related to your order that your package was already delivered.
We hope that you have contacted our customer service in the meantime and that everything regarding the delivery was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I seen the advertisement of this product, and was very interested, so I decided to check into it. After several days deciding weather to buy, I bought the jacket and was excited to get it. So, a week goes buy nothing. I even checked the website for delivery status, and I could see my order but nothing else. So, I waited and waited, 2 weeks go by, same results, three weeks still nothing. I gave up on the order and figured I had been scammed. Broken hearted and upset with them and myself for falling for it. So, one day as I was chopping wood, I see a delivery truck pull up to my cabin, kept chopping wood and paid it no mind. After 3 hours of chopping and stacking wood I was beat. So, as I walk across the field and get closer to my back door, I see a white bag and it puzzles me because I know I hadn't ordered nothing, but thought it was for my wife. I checked the bag, brought it into the cabin and opened it because my name was on the bag. I see another bag and it said " bare". Just like the dad on Christmas Story my heart sank and excitement set in. I opened the bag,AND THERE IT WAS,, my jacket!, the excitement was to much to handle. I tore the bag open and out comes the most beautiful black thick jacket I had given up on. I didn't want to put it on yet. The atmosphere had to be right, I showered and made a bee line for my beautiful jacket. My thoughts were, " Man I hope it's not to small. It fit like a dream. Was warm and the quality of it was evident, this jacket was made for me!. I wore it to work and showed the guys. The look of jealousy was on their faces and I felt like a new dad. All in all, BUY this product, you won't regret it. The aggravation and disappointment was worth the wait, and now I know that Baerskin company is for real. And their products are way more quality then they say.
Hi Larry,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie.
It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Ordered XXL, was a little big so used their fit promise and was sent an XL no charge great quality and very warm.
Get one now!
Only thing to ciritzise would be the cap in the front of the hood (well personal preference).
Love all the pockets & it keeps surprisingly warm!
Hi Lukas,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Regarding the peak on the hood, our designers have designed it to provide protection to the eyes from rain and sun rays while moving through nature. We are sorry that you didn't recognize the quality of this feature the same way.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Great quality, fits perfectly, hoodie is exactly as described received it as promised. Was extremely pleased with the service
All went well from the order going in, to receipt of the garment, to enjoying the wearing experience.
Just fine ...
The price seemed right!...
I have worn my Baerskin hoodie for about a year… it has been very versatile.
My only complaint is that the zipper is reversed.
Needed a jacket with pockets…this one has plenty.
Hello Brian,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Skeptical at the time of purchase but after one cold night in it, I preach to anyone who will listen. Warmest hoodie in the planet!
Hi Tim,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I bought this hoodie for my son. It is the only jacket he wore all winter last year. I bought a second one fir his birthday.
Very accommodating to my purchase orders.
Fleece outdoor jacket, amazing with tons of zippers for any pack rat, personality.Highly recommended
Hi Patsy,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
My husband actually being content with something I bought him. From the look,color,quality of material and overall fit. He is 100% pleased.
My significant other is an outdoorsy type person. I became tired of all the inferior clothing and waste of money.
Hello Diana,
Thank you very much for this feedback!
We are very happy to hear that your husband is enjoying his new hoodie in terms of the good fit. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Good overall but, don't expect to get delivery in a few days.
Looks, features. Wish it were just a bit thicker/heavier.
Hi there,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our intention is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we are working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Everything about is great. Back, sleeve and front pockets well positioned. Will be buying another soon
Wanted a flexible fleece for casual and fishing.
Hello Alan,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
It's great to use between the light weight jacket and a winter coat. Still using for over 30 degrees.
Helped me to get the right size.
I liked the concept.
Feels thick, but seems the wind, and cold air, go right through it. Hood is huge. Too huge. And I don't like those velcro wrist straps. Too bulky.
Hi Robert,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out.
Our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
I have had my hoodie for over a year, it is my go to hoodie as i head out the door. Worth every
Penny and is an excellent choice.
The ads I seen convinced me to give it a try.
Hi Jim,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I have been very impressed with the quality, softness and warmth of this jacket. I think it will be one I have around for a long time.
I find some of the products being produced in the US superior to what I can buy at home.
Hi Sherryl,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Great product and service. Having to exchange for another size was made very easy. Will be recommending it to friends and family..
Hello Anita,
Thank you for leaving feedback!
I am thrilled you had a great experience with our customer service and our BAERSkin hoodie! We invest so much in developing products our customers need and want. Not only that, but we always strive to offer great service to our customers! Therefore, resending the product at no additional cost to you is the least our team could do to rectify the initial size issue.
I would also like to thank you for your recommendation, that`s something we don`t take for granted! We are always happy to welcome more awesome customers like you.
Until next time!
Best,
Stephanie
Bear E comfortable and toasty whether you are in severe winter weather or relaxing in the warmth of a fireplace or listening to the news
The style, fabric and color selection influenced our purchase!
Hi Carolle,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you and your family are enjoying the comfort of your hoodies. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Delivery was timely and as advertised, I also liked the fact that the Hoodie keeps me warm and has sufficient amount of pocket space.
The product looked as though it would keep me warm and had a lot of pocket space.
Hi Ray,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and practical design of your new hoodie.
It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.
We are particularly delighted to hear that you are pleased with the delivery time, as we have worked hard with our shipping partners to accelerate this process, and we are now seeing the benefits.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Maggie,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie