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BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
Sizing too small, zipper backward for men, not the warmest thing ever, just another made in china product.
Not worth the hype
This hoodie lives up to its adverts. Plenty of pockets and adjustment and is really warm. I am very happy that I bought it.
I bought the hoodie because it offered all the thing I was looking for in an outdoor jacket.
Hi Corrie,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I wear this often. I am outside about 4-6 hrs a day and have not been cold yet. Wind proof and warm. Plenty of pockets and room
Warmer than you think. Great pockets too! That hood comes in handy when you need it most. Great for disc golf!
The add is very convincing!
Hi Beatty,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I love the hoodie, took Waaaay too long to arrive, about 2 weeks. That was the only negative experience so far
Innovative features and design
Hi Keith,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and look of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
MainZipper on wrong side. No inside pockets
All other pockets should be slightly larger. Not very warm.
Advertisement on u tube.
Hello Jon,
Thank you so much for taking a few moments to share your experience with us!
We understand that you expected more warmth when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
When it comes to the positioning of the zipper on the Baerskin Hoodie you received, we can confirm that this is, in fact, an intended feature of our product. This particularity occurred simply because our older models of hoodie were designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Also, this version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs. Please check our offer on the website, we would be very glad if you give this latest version a chance.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
1 of 4 I purchased has been a bad one. It has come apart after minimal wear
No response
Hi Marie,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
We are sorry to hear about your hoodie. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.
We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Great fit and very warm! I ordered and my order came in when they said it would.
Bc of the advertising
Hi there,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying the good fit and warmth of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The commercial says it all. No need to layer up. Just the Baer Skin hoody and a t-shirt and I can chop wood all day in January. Great product!
Hi Gerald,
Thank you for your fantastic feedback!
I'm delighted to hear that the Baerskin hoodie lives up to its claims, allowing you to stay warm and comfortable even while chopping wood in January without the need for layering up. It's great to know that you find it to be a great product.
If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We appreciate your support and the opportunity to provide you with a reliable and effective hoodie.
Thank you for choosing us, and we look forward to serving you in the future!
Best,
Stephanie
Found the hoddie to be warm and keeping the cold out slight draw back not to go in heavy rain over all well pleased
A chore to put on as it clings to your clothes. No warmer than a normal jacket. IMO It's not worth what they're asking for it.
Hi Rickie, thank you for your review! It seems that you did not find our product to be warm enough to your liking, and you did not like that it clings to your clothes. We appreciate your feedback, and we will consider making improvements to the material and warmth of our product for the future version.
I Ordered 3 Baerskinhoodies in mid December. I was charged the full amount on December 17th but it is now Jan 7,2023 and they still have not arrived. Sent messages to inquire but absolutely no response. My customer rating for this company currently is near ZERO. Feels like I have been scammed out of $269.
Date December 17,2022
Product Cost
BÆRSkin Tactical Hoodie Gray-L × 1 89.95 USD
BÆRSkin Tactical Hoodie Brown-3XL × 1 89.95 USD
BÆRSkin Tactical Hoodie Black-XL × 1 89.95 USD
TotalUSD 269.85
Rick H
Tip for consumers:
Look somewhere else
Products used:
Baerskin Hoodies (3)
Details
Product Cost
BÆRSkin Tactical Hoodie Gray-L × 1 89.95 USD
BÆRSkin Tactical Hoodie Brown-3XL × 1 89.95 USD
BÆRSkin Tactical Hoodie Black-XL × 1 89.95 USD
TotalUSD 269.85
Hi Richard,
Thank you for taking a few minutes to share your thoughts here!
We understand that the long shipping time and lack of response on our end has left your experience with our company so much to be desired. Please accept our sincerest apologies for the delay and inconvenience!
We are making some changes to our Customer Support procedures and hiring more agents so we can respond to our customers faster.
There have also been some slight delays in the processing and shipping of some orders due to the surge in volume of orders during the holiday season. We have been making some upgrades to our shipping department, and we expect things to improve soon.
We sure hope your order has already arrived by now. However, if that's not the case, please email me directly at stephanie@baerskinhodie.com so I can look into this and find out what happened with your order.
Best,
Stephanie
The hoodie I ordered was defective so I reached out to customer service and they refunded my purchase. I reordered and all good the second time.
Excellent service with refund for defective product.
Hi Gillian,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
This is a great hoodie. It's the only coat I have that actually keeps me warm! Feels good and soft with a great appearance
I wanted a coat after trying on my husband's coat. We have extra coat for the good warm colors in style. The cost is great.
The advertising was very convincing. I enjoyed seeing all the various pockets.
Hi Yolanda,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The hood requires a drawstring so hood will stay in place. Left breast pocket too shallow and requires a larger opening. Side pockets could be deeper
Hi Mike,
Thank you so much for sharing your thoughts with us!
I see that you received the first model of the Baerskin Tactical Hoodie. Let me kindly inform you that now it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design. Check our offer on the website, we would be very glad if you give this latest version a chance.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
It is a very soft, warm and comfy coat. It's been in the 30s and I am very comfortable in the elements wind chill takes it in the twenties.
Love all the storage pockets for all my gear. Almost as good as a backpack!
Hi Dennis,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Very disappointed in the hoodie the zipper is on the wrong side and it is a hard thing to get used to
I like most thinga about it.
Hello Verl,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Bought during a heatwave and by the time it had rained and I found out it wasn't as waterproof as claimed they said I'd had it too long to return it.
Bought during a heatwave and by the time it had rained and I found out it wasn't as waterproof as claimed they said I'd had it too long to return it.
Windproof and waterproof.
Hi Andie,
Thank you so much for sharing your thoughts with us!
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Like all companies, we have certain policies when it comes to returning and exchanging products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
If there is a need for additional assistance, please contact me at stephanie@baerskinhoodie.com and I will contact you as soon as possible with a proposal on how we can solve everything in your favor.
Thank you for your understanding!
All the best,
Stephanie
Both the 2.0 and 3.0 hoodies are a very nice product and I am certain they will keep me warm for the winter.
I felt like your company actually did a good job on making a top notch hoodie.
Hi Donald,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements in the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Zipper broke within a year. Nothing was done for me. Those hoodies are junk. Service was dismissive. Don't buy this product.
Products used:
Hoodie
Hi Robert,
Thank you for taking a few moments to leave a review here!
We are sorry to hear that the zipper on your Baerskin Hoodie broke after using the product for less than a year, and that you did not receive the assistance you needed regarding your concern.
As a general rule, we do allow exchanges and returns, and we cater to our customers' concerns regarding damages for a specific period of time. We have established this timeframe in order to give our customers a chance to fully inspect their product for any size issues or defects, and at the same time, to keep our small business going.
However, your satisfaction as a customer is important to us, and we would love nothing more than to turn things around for you. Kindly reach out to me at stephanie@baerskinhoodie.com, and I will help offer a satisfactory solution for you.
Best,
Stephanie
It is as advertised good quality and quite warm. I really enjoy wearing in in the fall and early winter!
Hi Louis,
Thank you for your positive feedback!
I'm delighted to hear that our hoodie lives up to its advertisement, providing good quality and warmth as expected. It's wonderful to know that you enjoy wearing it during the fall and early winter.
Your satisfaction is our goal, and we appreciate you taking the time to share your experience. If there's anything specific you love about the hoodie or if you have any suggestions for improvement, we'd love to hear more.
Thank you for choosing our product, and we look forward to continuing to provide you with warmth and comfort in the seasons to come!
Best,
Stephanie
I like my Hoodie, I wish I would have waited for the newer model because I do not like that I can't snug the hood around my head and it blows off in the wind.
Needed to exchange a large for a medium.
The fact that it claimed to block the wind
I use my hoodie everyday walking my dog keeps me warm and dry doesn't make me sweat
Light weight and comfortable
Saw your advertisement on line and decided to give it a try
I have used many other hoodies and jackets but none have met my needs like the bearskin hoodie
Love the coat I received from my wife. The Euro style zipper always gives me problems and I hope the zipper holds up it seems like it will not last.
Received as a gift.
Hello Twylia,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.
All the best,
Stephanie
Gain trust and grow your business with customer reviews.
Hi Pete, thank you for taking a few moments to share your review here! First, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. Regarding your product, we understand that it was too small for you and it was not as warm as you would have liked. Should you do business with us again in the future, we would like to let you know that we offer easy exchange and return processes, as long as you contact us shortly after receiving your product. Lastly, based on the date you placed your order, it seems that you received the old version of our product, where the zipper was on the left side. The reason for this placement is because our product was designed in Europe, where zippers are usually positioned that way. However, due to public demand, we moved the main zipper to the right side in our new and improved version. You can find out more about Baerskin Hoodie 3.0 here: www.baerskinhoodie.com. We hope you give our product another chance again soon!