• BÆRSkin Hoodie

BÆRSkin Hoodie

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Overview

BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.

  • Service
    338
  • Value
    90
  • Shipping
    108
  • Returns
    61
  • Quality
    89

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 73.4%
Positive
983
Neutral
73
Negative
284
50
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How would you rate BÆRSkin Hoodie?
Top Positive Review

“Great product, great service.”

Malky M.
3/8/24

They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.

Top Critical Review

“If there was less than 1 star I would've used it”

Matt M.
10/10/24

I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.

Reviews (1,433)

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Reviews that mention popular keywords

customer service (115) phone number (18) winter coat (12)
Thumbnail of user ruthc1211
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Stitching ends left hanging zip falling off after one use not worth what I paid for it complete waste of time and money.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Ruth,

Thank you for contacting us about this case!

We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty and we always try to provide a satisfactory solution to our customers.

We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.

All the best,

Stephanie

Thumbnail of user bobr1144
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

It is a fantastic item except that one the zippers on the back of the hoodie ( there are two) failed.

Reason I chose this business:

Saw a Youtube ad.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Bob,

Thank you for contacting us about this case!

We are delighted to hear that you are enjoying your new hoodie. It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.

We are sorry to hear about your back zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.

We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.

If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.

All the best,

Stephanie

Thumbnail of user manoliw
0 reviews
0 helpful votes
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November 24th, 2023
Verified purchase

I finally found the winter hoodie I've been searching for. Warm by itself. Good for layering. Pockets. Lots of lovely pockets.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Manoli,

Thank you so much for taking the time to share your wonderful experience with our winter hoodie!

We're overjoyed to hear that you've finally found the perfect addition to your winter wardrobe.

It's fantastic to know that the hoodie is delivering on its promise of warmth, making it an excellent standalone piece and a versatile layering option for the colder months. We put a lot of thought into the design, and we're delighted that it aligns with your expectations.

And, of course, we share your love for pockets! We believe in combining style and functionality, and the abundance of pockets in our hoodie is a testament to that. It's always great to hear when a design element resonates with our customers.

Wishing you countless cozy and stylish moments as you enjoy the warmth and functionality of your new winter essential!

Best,

Stephanie

Thumbnail of user ehsany
1 review
0 helpful votes
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January 4th, 2024
Verified purchase

My Hoodie is very practical with so many pockets, it is warm I like its colour and after 12 months I am still using it

Reason I chose this business:

I saw the add on facebook

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Ehsan,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user edithp133
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

I bought a men's Grey hoodie for my husbands birthday. He loved it. I went with a size medium and it fit him perfectly.

Reason I chose this business:

Because of the quality.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Edith,

Thank you very much for this feedback!

We are very happy to hear that your husband is enjoying his new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user karlg180
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Bought myself and spouse one at the same time and we both absolutely love them. So warm and comfortable. It's the only hoodie I wear.

Thumbnail of user karlb362
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Pockets aplenty! Fits great and keeps you warm, what more could you ask for?

Reason I chose this business:

Pockets, warmth, good fit

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Karl,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user danielw2487
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

When I have my Baerskin it keeps me lovely and warm and in a state of semi arousal which I love very much.
Thanks Baerskin for a great product

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Daniel,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user mikes4922
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

As Tony the Tiger would say It's GREAT. I'm still finding pockets on this hoodie & it is warm and comfortable.

Very good & helpful .

Reason I chose this business:

Looks Quality Warmth

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Mike,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user scottm3543
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Hoodie was as described on website, Zipper was sewn a little off line whuch kaes it difficult to use.

Thumbnail of user darrenj158
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

Nice and warm plus very comfortable to wear, great for my walks out

Reason I chose this business:

I needed something warmer especially for dog walking and outdoors

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Darren,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user janh251
2 reviews
0 helpful votes
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February 4th, 2024
Verified purchase

It was easy to identify the product I intended to purchase. I had *no* problems with this website.

Reason I chose this business:

I believed the BAERskin hoodie advertisements. They turned out to be correct.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Jan,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user hankl46
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Fits great, very warm, and looks awesome. Love the spots for the patches too

Reason I chose this business:

Looks really cool and is really great for the cold moths up north

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Hank,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user donw797
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

My hoodie was on the back of a chair, in my kitchen. My wife put it on to get the mail. WELL, now she has her own!

Reason I chose this business:

Try, it on a impluse purchase, after seeing an ad...ITS MY GO TOO!

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Don,

What a delightful story!

I'm thrilled to hear that your hoodie became so appealing that your wife had to have one of her own. It's moments like these that bring a smile to our faces.

We're also glad to be your go-to choice, and we appreciate your impulsive decision to try it out. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you both continue to enjoy your hoodies!

Thank you for choosing us, and we look forward to serving you in the future!

Best,

Stephanie

Thumbnail of user johnr6915
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

I ordered 2 hoodies but each one was made differently. One had a right hand zipper the other a left.

Thumbnail of user theresad787
2 reviews
0 helpful votes
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January 1st, 2024
Verified purchase

Gave my husband the Baerskin hoodie for Christmas. He absolutely loves it. It's so lightweight yet super warm.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Theresa,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that your husband is enjoying the warmth of his hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user carolr2225
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

I bought this for my husband for his birthday. He loves it.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Carol,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that your husband is enjoying the quality of his new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Thumbnail of user iann175
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

I had the 2.0 hoodie and love it, updates for the 3.0 even better. I can wear it in 20 degrees not problem.

Reason I chose this business:

Best I have ever had by far

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Ian,

Thank you very much for taking a few moments to share your impressions with us!

We are very happy to hear that after the older version, you had the desire to buy the second one with improved features. This tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.

This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.

It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user neds77
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

See above not a good product another looked good but was not. My cheap Walmart hoodie was better donated to Salvation Army

Reason I chose this business:

It was made out in add to be a great product made me not buy online anymore because it was not.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Ned,

Thank you for taking the time to share your impression with us!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.

Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user cherylg1141
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Excellent customer service received when the items I ordered were the wrong size

I ordered wrong size and followed instructions from te website and the service was incredible and the correct size received a week later and fits perfectly.

Reason I chose this business:

I had ordered a hoodie for my husband and father in law for Christmas and was well impressed by the quality. After Christmas ordered soft shell for husband and again impressed so ordered hoodie and soft shell for me.

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Cheryl,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you and your family are enjoying the quality of your new Baerskin Tactical Hoodies. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user susanw3827
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Quality product/ the fit is right on and my husband loves the pockets.

Reason I chose this business:

We saw the commercials and thought we'd give it a try. For the price its an excellent jacket

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Susan,

Thank you very much for this feedback!

We are very happy to hear that you and your husband are enjoying your new hoodies in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user stevew2529
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

I spend a lot of time on the water and this jacket is the best I have ever seen.

Reason I chose this business:

I currently own 6 of these.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Steve,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

The fact you purchased your sixth Baerskin Hoodie tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user leighw167
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

No warmer than another hoodie, Myer sell a much warmer and more comfortable hoodie
Does not perform as marketed

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Leigh,

Thank you for sharing your thoughts on our hoodie!

I'm sorry to hear that it didn't meet your expectations in terms of warmth and comfort. Your experience is important to us, and we're committed to providing products that align with our customers' needs.

If there are specific aspects you'd like to share about how we can improve or if there's anything else on your mind, feel free to reach out. We're here to listen and continuously strive to enhance our offerings.

Thank you for your purchase!

Best,

Stephanie

Thumbnail of user victorp494
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

I have enjoyed the hoodie, I wish it could be waterproof but I understand. Took like two weeks to get it.

Reason I chose this business:

Internet add

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Victor,

Thank you so much for sharing your thoughts with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user paule1418
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Charged shipping for my Order which was free on add

Reason I chose this business:

The Hoodie is superior quality and is exactly as described for a reasonasble price.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Paul,

Thank you so much for sharing your experience with us!

We are very happy to hear that you are enjoying the quality of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.

Let me kindly reassure you that we offer free shipping all over the globe. If you have any questions regarding your order, you can contact me at stephanie@baerskinhoodie.com and I will be happy to help you.

Thank you for shopping with us!

All the best,

Stephanie

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