• BÆRSkin Hoodie

BÆRSkin Hoodie

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Overview

BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.

  • Service
    338
  • Value
    90
  • Shipping
    108
  • Returns
    61
  • Quality
    89

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 73.4%
Positive
983
Neutral
73
Negative
284
50
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How would you rate BÆRSkin Hoodie?
Top Positive Review

“Great product, great service.”

Malky M.
3/8/24

They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.

Top Critical Review

“If there was less than 1 star I would've used it”

Matt M.
10/10/24

I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.

Reviews (1,433)

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Reviews that mention popular keywords

customer service (115) phone number (18) winter coat (12)
Thumbnail of user richl224
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Takes a minute to be delivered, but once it is you wont want to take it off.

Reason I chose this business:

The advertising convinced me it was worth a try.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Rich,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Thanks for shopping with us! We hope to see you again soon in our online store.

All the best,

Stephanie

Thumbnail of user carlost362
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Great products. I will enjoy these in my retirement.

Reason I chose this business:

Wife bought me one. She found an add online. I bought 3 more.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Carlos,

Thank you so much for sharing your thoughts with us!

We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.

We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user brettr241
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

This hoodie is unreal!
It's warm but also breathes so you don't get too hot, comfortable and tons of pockets, definitely recommend to anyone

Reason I chose this business:

Heard great things so bought one, loved it, bought another for the gf
She loves hers

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Brett,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of a zip adds extra breathability and better temperature control, as well as easier access to internal pockets.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user yvonneh461
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Exceptional fabric! Love the color. Love that it's wind proof!

Reason I chose this business:

Love the way the add presented it!

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Yvonne,

Thank you very much for taking a few moments to share your impressions with us!

We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user robl612
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

I bought a bear skin 2,0 and i live in canada i use it for a winter coat the cold does not penatrate lov it

Thumbnail of user kevind2433
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

The quality of the product and the fit were above expectations. I'm happy with my purchase

Reason I chose this business:

I’m an avid outdoorsman. I want to to stay warm and comfortable without excessive clothing

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Kevin,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user erica1334
1 review
0 helpful votes
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January 4th, 2024
Verified purchase

Brilliant piece of clothing.
My only downside is that the hood is very big and could be smaller.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Eric,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.

Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Please check our offer on the website, we would be very glad if you give this latest version a chance.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help.

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user rogerf480
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Tired to wear this coat when the weather changed The zipper is on the wrong side and would not work Can I return this item I wouldnt of bought it if I knew it was made in austraia

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Roger,

Thank you for taking the time to leave a review here!

First, would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. Regarding your product, we understand that the zipper on your Baerskin Hoodie was on the wrong side and would not work properly.

Upon checking, it seems that you received the old version of our product, where the zipper was still on the left side. As for the defect, while our products go through a quality testing phase before being shipped out, there might be some exceptions due to human error. However, customer satisfaction is important to us, so we would like to make things right for you.

Please send me a video that shows the defect on your zipper at stephanie@baerskinhoodie.com so I can look into this and help offer a satisfactory solution for you.

Best,

Stephanie

Thumbnail of user suniaw
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I wish the hoodie could me removable so that I could wear the jacket more often. The Hoodie makes the jacket limited to wear I can wear it.

Reason I chose this business:

Great and quality product

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Sunia,

Thank you for your feedback!

I appreciate your input on the design of the hoodie. It's valuable for us to understand how our products fit into your lifestyle.

Rest assured, we'll take note of your suggestion regarding a removable hoodie for future considerations. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We're here to ensure you have a positive experience with our products.

We're grateful for your support, and thank you for choosing us for our great and quality products!

Best,

Stephanie

Thumbnail of user elizabetho1168
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Great hoodie. Excellent quality. Lots of pockets. Great fit. Warm. Comfortable. Nice choice of colours.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Elizabeth,

Your fantastic feedback truly warms our hearts!

I'm thrilled to hear that our hoodie has not only met but exceeded your expectations in so many aspects.

Crafting hoodies with exceptional quality is our passion, and it's wonderful to know that our dedication to comfort has resonated with you. What's more, I'm overjoyed that our hoodie's abundant pockets have added an extra layer of convenience to your daily life.

Your detailed insights are incredibly valuable, and we're sincerely grateful that you've taken the time to share your thoughts. If there's anything else you'd like to express or inquire about in the future, please don't hesitate to reach out. We're here to ensure your journey with us remains exceptional.

We appreciate you for choosing to shop at our online store!

Best,

Stephanie

Thumbnail of user davidw7266
2 reviews
0 helpful votes
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November 24th, 2023
Verified purchase

This is a more pockets, more strings and more velcro fleece hoodie.
They don't tell you where it is made (China) before buying it.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi David,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying the good design of your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.

We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user brittanyq82
2 reviews
0 helpful votes
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February 1st, 2024
Verified purchase

Good and comfortable products. The quality is top grade and many pockets is very unique.

Reason I chose this business:

The quality 👌

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Brittany,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user christyc697
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

This is the second one I bought for my husband and he loves it.

Reason I chose this business:

Quality and warmth

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Christy,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Thumbnail of user josephg2416
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

The hoodie is poorly shaped, hangs too far over my face. Ugly. Also, the zipper is on the women's side, not the men's side. Very inconvenient.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Joseph,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the design of the hood which is noticeably smaller now and an American-style zipper which is on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Thumbnail of user markf2758
3 reviews
0 helpful votes
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February 1st, 2024
Verified purchase

Great quality, great value, very warm, lots of pockets

Outstanding customer service

Reason I chose this business:

Great quality, lots of pockets, very warm

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Mark,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user rockyh69
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Items met my expectations for quality and warmth, sizing.

Reason I chose this business:

The advertisement made it look interesting

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Rocky,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light and breathable, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user tonym1623
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Nice fit, good quality, decent warmth. Plenty of pockets.

Reason I chose this business:

Looked like just what I wanted.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hello Tony,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user rayl554
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

Ordered online and delivered within eight days. Love the new design, very happy with my purchase.

Reason I chose this business:

Had an earlier version of the Baerskin Hoodie which was very good. Liked the new features on the version 3.0.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Ray,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.

This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.

It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user paulr3007
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

This is the warmest hoodie I have ever worn! I freeze and it keeps me very warm!

Reason I chose this business:

Took a chance after reading about the hoodie!

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Paul,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user jerryh1168
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

I'm sceptical about ordering online but my experience was great and their product is too!

Reason I chose this business:

It just appealed to me. Light weight and comfortable.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Jerry,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user davidh9713
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

Easy to shop and purchase. Quick delivery. Item as advertised.

Reason I chose this business:

Was looking for quality, warmth, utility and style. As my other outerwear ages out I will definitely replace with BAERSkin products.

Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi David,

Thank you so much for sharing your experience with us!

We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.

Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user elleno109
2 reviews
0 helpful votes
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February 1st, 2024
Verified purchase

Great well made product backed by outstanding customer service

Professional and courteous

Reason I chose this business:

Had everything I wanted in a hoodie.

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Ellen,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user thomasb4683
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

All issues were resolved satisfactorily and promptly.

Great promt response to email.

Reason I chose this business:

The materials used

Service
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Thomas,

Thank you so much for sharing your experience with us!

It is very important to us that you had good communication with our customer support team and that everything related to your order was easily resolved in your favor.

Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Thumbnail of user peters514
3 reviews
3 helpful votes
  • Send Message
September 16th, 2023

Wearing it now.its 64 out light breeze.im cold.looks great in add.its not.worth $40.00 not $100.buy a filson or woolrich.china is cheap trash.

Products used:
hoodie

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephaniec1193
Stephanie C. – BÆRSkin Hoodie Rep

Hi Peter,

Thank you for taking some time to post your review here!

We are sorry to hear that our Baerskin Hoodie was not able to keep you warm.

We especially made our product with lightweight 330gsm heat retaining, double napped fleece, so it would keep the wearer warm without being too bulky.

We understand that everyone has different needs, and our product might not always be the best choice for every buyer.

Regarding where our products are made, we would like to clarify that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.

In the meantime, if you ever need assistance with your product, please reach out to me at stephanie@baerskinhoodie.com, and I will happily help you.

Best,
Stephanie

Thumbnail of user jp1394
1 review
0 helpful votes
  • Send Message
November 27th, 2023
Verified purchase

Customer service was wildly nice. Had to return a hoodie for smaller size, they could not have been more accommodating

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