BÆRSkin Hoodie has a rating of 3.2 stars from 1,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BÆRSkin Hoodie most frequently mention customer service, great product, and many pockets. BÆRSkin Hoodie ranks 1st among Jackets sites.
This company responds to reviews on average within 6 days
They say its the last hoodie you'll ever buy. For that I can say is the truth. I stay in Scotland and believe me it's cold at least 300 days of the year. Baerskin does block out the cold bitter wind and keeps, the warmth tucked up in side the hoodie. U know how much heat is retained when you open it up and feel the heat slowly disappear. Fantastic products which live up to there name and excellent customer service when required to contact them, sadly to say I had too. Not through any fault of the Baerskin tak team, there service was emence. Well worth the money.
I ordered 4 hoodies and after a long wait received only 2. I reached out via email multiple times and was basically told I received my order. I did not. I'm still waiting on 2 hoodies. The last few emails I didn't even get a response and there is no customer service number to call that I can see. It's a shame because I really like the product I ordered.
I've had this hoodie for a while now and found it to be way better than expected. It's warm, drizzle-proof ( a long way from water resistant), and keeps most of a cold wind out.
The Velcro patches on the sleeves are totally superfluous and the peak on the hood is a waste of space. The back zippers want to mark/scratch everything you lean against, but this problem could be easily solved (Baerskin designers!).
It fits snugly, looks pretty good and does 90% of what's advertised.
Would I recommend it? Yeah, sure, it's a good product.
Persistent and annoying advertising. If it was a dud you'd only hear me whinging about it. I thought I'd give it a go and see how it stacked up.
This was an earlier version that lacks some features I see in your newer adds. Like a real hood that can be adjusted + other adds. It's almost like mine is an unfinished work. However, I still love it, but seeing the newer versions make me iind of jealous.
Sincerely, MarvH
Saw the ad. Looked good.
Hello Marvin,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your Baerskin Hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
We gladly invite you to take a look at the new offer on our website http://baerskintactical.com/ because, in the last version, we introduced some improvements that make our hoodie even more adaptable to different situations.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
The BAERSkin jacket I purchased in the color gray is a very high quality product. The jacket is very warm, comfortable, and utilitarian in design. The jacket keeps your body and head relatively dry and the hoodie keeps your head warm.
All the pockets the jacket has are extremely useful and you can carry a lot of your everyday gear. The jacket is made very well and is resilient and easy to maintain and keep clean.
All of the advertisements and videos and reviews made me really want one.
I like the design and the asthetics of the BAERSkin.
Hello Charles,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Not really as warm as their advert makes out with the fleece being quite thin. The extra mesh layers are only in a few places which means the wind can get through in many areas It is not adequate as an outer layer in the winter. On the plus side it has plenty of useful pockets and fine in mild weather. I bought the medium and the sleeves are a little long.Other medium fleeces I have do not have over long sleeves.
Hi Alan,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to assist.
Thank you for your understanding!
All the best,
Stephanie
Size chart on the site is horrible. I tried both sizes, XL and XXL and the length is horrible. I am 6' 1", barely fits my torso. Al, communications with the company were on the sketchy side. I have a feeling these jackets are leftovers for the People's Liberation Army. While the YouTube ads make it appear that it is revolutionary, it is just a big wad of fleece with many pockets that is extremely ill fitting. Plus, what is the deal with zipper being on the wrong side?
Hi Dan,
Thank you for taking the time to share your detailed experience with our hoodie!
I understand your concerns about the size chart, and I'm sorry for any confusion it may have caused. We're actively working on refining our sizing information to ensure it's more accurate and reflective of our customers' needs.
Regarding the zipper placement, I want to shed some light on that. Our hoodie was initially designed in Europe, where the tradition is to have zippers on the left side. I realize this might differ from what you're used to, and I appreciate your feedback on this aspect.
Therefore, I'm pleased to share that we've taken customer feedback, including yours, into account, and we've recently released a new version of the hoodie with the zipper on the right side.
Rest assured, our experience matters to us, and we're committed to improving our communication channels to provide a more transparent and reliable experience for our customers.
We appreciate your purchase and understanding!
Best,
Stephanie
Got tricked and placed the order. It is too large and I have been trying to return or exchange. Called several times no response and no live person. Send several emails, No response! Tried their instant live chat and no one answered. Original email has no order #!
Seriously shame on them for not giving any response back horrible company! DO NOT BUY FROM THEM... WASTE OF MONEY
Products used:
Jacket
Hi Nancy,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
You are taking a risk by buying this product. There is no information where the product comes from or where the company is located. The only way to deal with them is through email. I've waited over two months for my jacket. They can put ads all over the Internet but they can't have a phone number
Tip for consumers:
No customer service. Never sent product then try to say not delivereable. tracking number fake.
Products used:
Jacket never delivered. Tracking number fake
Hi Dan,
Thank you for taking a moment to post your review here!
It seems that the long shipping time and the challenging task of communicating with us had left your experience with our company so much to be desired.
We must say that we have been ill-prepared for the rise in demand for our product. As a result, we experienced slight delays in the processing and shipping of orders for the past months. We have made some upgrades to our shipping department, and we expect things to improve soon.
We are also simplifying our Customer Support procedures and adding more agents to our team so our customers won't have to wait as long for a response.
Regarding the origin of our products, they are designed in Europe and manufactured in China. As for where they are shipped from, we have multiple warehouses all over the world - mainly in Europe - and when a customer places an order with us, we ship from the warehouse nearest to their location.
Hopefully, you have already received your order by now - but if you still haven't, please write me an email at stephanie@baerskinhoodie.com, and I will be happy to assist you.
Best,
Stephanie
Very good quality product. My brother is super happy with the Hoodie I offered him for Christmas 2 years ago. This year, I purchased 2 more hoodies for my nephew and wife + a duck down jacket and a rain jacket for further presents. I highly re-command this product.
Tip for consumers:
I ordered the duck down jacket twice by mistake. Received one before Christmas and the other just a few days ago. It was sent to me with a rain jacket I had ordered a while ago. I did not realize I had ordered the duck down jacket twice. Would like to return the one I received recently.
Products used:
hoodies, duck down jacket + rain jacket.
Hi Geneve,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
The fact you ordered several Baerskin products tells us that you have gained trust in our brand, and for us, there is no better motivation to continue our business in the same manner.
We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The hoodie is very warm and keeps the cold out very well.it is comfortable to wear.and has enough pockets for me. The only bad point for me was the size of the hood I know it was made for a helmet to be worn but a lot of buyers have no need of this I found all that extra head covering an inconvenience. Overall a very good garment
The online advert caught my attention and
Peaked my interest enough to buy it
Hi Martin,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the dimensions of the hood, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The sweatshirt/jacket is very comfortable but the hood fits like crap! It just hangs all over my head and fits me like it's for a grown up and I'm an 8 year old child! I always have to adjust it so it won't fall over to block my vision! More often than not, I just avoid the issue and decide not to put the hoodie on my head. Otherwise, it is very comfortable!
I saw the ads and felt like it would be great for me!
Hello Rito,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I ordered a particular hoodie in large size, but when I saw the e-receipt it had it as extra large. I tried to cancel the order but was told it was already in the system, so I would have to just return it for a refund. So, I went back to the site to order the right size, but SURPRIZE, it was no longer available! So I ordered a different hoodie which was about half the price of the first one. When I returned tie first one, (unopened), I obviously mixed up the order numbers, so I was credited the price of the cheaper one, instead of the one I actually sent back. Phone number doesn't work, BTW! The cheaper one is cheap. I don't really like it as it is uncomfortable, and looks weird for daily wear. Only good in the woods, I think.
Chat sucks! I wanted to talk to a person, but the phone number did not work!
The hoodie I saw advertised looked good.
Hi Ron,
Thank you for your feedback!
I checked your case in the system and found that you initially bought the BÆRSkin Mountain Lion Hoodie which is a different and cheaper model than the Baerskin Tactical Hoodie which you purchased later. You also requested a return for the mentioned BÆRSkin Mountain Lion Hoodie and we refunded you the whole amount you spent on it. Please rest assured that the refunded amount wasn't smaller than the one you spent for the purchased product. I am sorry if there was some misunderstanding.
If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Baerskin is both warm and comfortable, but the oversize hood can be a liability. The beauty of it is you only need one. The downside is that the hood is way oversized. I've taken to rolling up the edge of the hood in order to reduce its size some. If I don't the damn' thing flops forward to the point that it obscures my vision. NB. This is despite my oversize head, which can make the purchase of head gear that fits generally difficult. Also doesn't help that the locking devices on all the elastic cords fail to hold. You get them adjusted just right, let go and they immediately slacken off because the elastic of the cords is way stronger than the springs of the locking devices.
I had come into some money and was looking for something of this type. The advertising impressed me. Apart from the problems mentioned the Baerskin goes with me everywhere and performs admirably, as long as I don't need to put the hood up.
Hello Paul,
Thank you for taking the time to share your impression with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
On the other hand, I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood. The hood is designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking, but we understand that doesn't work for you.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Please check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Customer support is poor after calling during their hours they hangup the phone. I have no shipping information 19 days after my order was placed. The chat feature also does not work. I have not seen the products and hope the quality is good.
Tip for consumers:
I have called several times, and no person answers the phone after a while I get disconnected. I did get an email saving that my12/3/23 order was about to ship on 12/4/23 and they refused to modify it. On 12/22/2023 I still have not received any shipping information. So, no shipping information after 19 days from the order. At 30 days I will have the Credit Card company put a hold on the charges.
Products used:
1x The BÆRSkin Waterproof Softshell Jacket, Green, XL
1x The BÆRSkin Beanie, Green
2x The BÆRSkin Tactical Hoodie 3.0 Women, Lilac, L (double order refused to change to 1 and refund)
Hi Gerald,
Thank you for contacting us about this case!
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
Order (2 grey hoodies) took forever to arrive. Quality is appalling: material, design, construction: all lousy. Worse of all of s being bombarded by this stupid wannabe macho ad that keeps creeping everywhere. Very disappointed. Do not recommend.
Hi Geoff,
Thank you very much for this feedback!
Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
I'm sorry to hear that you had an unpleasant experience with our advertising, please accept my apologies for that. Please be sure that I will pass your observation on to the marketing team so that they can consider this in the future.
However, I hope you will still give our Baerskin products a chance because we recently launched new models as well as the latest version of the Baerskin Tactical Hoodie 3.0.
Thank you for your understanding! If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
All the best,
Stephanie
First...it took almost 10 weeks to get it. Not sure if they were raising a particular lamb into an adult sheep for the fleece but it was a long time. It does have all the pockets they said, even two in the back that you can't use unless you can dislocate both shoulders. The hood...oh the hood. It's HUGE! When I put the hood on it covers my head, face, chin and could almost zip in to the top of the front zipper. A bit excessive if you ask me. Do not order one size bigger, if anything, one size smaller. The zipper is also backward for American men. It is warm, the drawstrings do help to keep the wind out, but it is not wind proof. I like it (minus the hood) but not sure it's worth the money and the long wait.
Hi Duwayne, we are sorry to hear that it took quite some time for your order to arrive, and that you find the hood to be too big. We did have some issues with sending orders in a timely manner during peak season last year, but we already made changes, and we have been seeing improvements. As for the issues you mentioned, we are glad to let you know that we made the hood smaller and moved the zipper to the right side on our Baerskin Hoodie 3.0. We hope you give our product another chance soon.
Ordered through the website said immediate shipping not realizing immediate shipping was from China and it would take 7 to 10 days to get to the United States and then the normal shipping once it cleared customs into my hands. Ordered a hoodie and a jacket on the same day, the hoodie came through 2 weeks later and then a week after receiving my hoodie got notification finally that the jacket was being processed in China, in order to be shipped and five days later it still hasn't arrived in the US. Love the product misrepresented immediate shipping and shipping origin being China not a warehouse in the United States.
Materials, advertising
Hi Jim,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie. Our goal was to create a model that would be practical, resistant to different weather conditions, but also stylishly effective.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Not happy because I need to make a return for replacement but no one will answer me back with a return label also it took 6 weeks receive the pants they were a Christmas gift
Absolutely no response !!!@
Hi Marta,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at stephanie@baerskinhoodie.com and I will be happy to help.
All the best,
Stephanie
I am 6'5"
220 lbs
Bought an xl. It fits very well on my tall frame. The arms could be a little longer to be perfect for me, but is not a deal breaker.
Shipping info said it was afrriving on time, but never showed an arrival date until i contacted customer service.
I like the fit of the coat. It doesnt swallow you.
Hello Kyle,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Be sure that I will forward your observation about the tracking system to the responsible team in order to consider its improvement in the future. Our goal is for customers to be informed about the status of their order at all times, and that's why we put a lot of effort into improving this service.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Nice color and fit. I am not a fan of the very large hoodie, too big. I dont like that the zipper does not come all the way up to your neck without having to adjust some fabric. Lastly, I does not resist wind like it was marketed
Advertisement commercial
Hi Mike,
Thank you so much for sharing your thoughts with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
When it comes to the design of the zipper, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at stephanie@baerskinhoodie.com and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I purchased the BaerSkin Hoodie 3.0 for my boyfriend this Christmas. His eyes lit up! We always give each other gifts that were a surprise (not on our lists), so this was his surprise gift this year. He already knew about the quality of the hoodie and was extremely excited to have gotten one. The fit was perfect, and he said it was incredibly warm and comfortable. Glad I came across your ads on YouTube.
Your ad popped up while I was watching a video on YouTube. I watched it from beginning to end and felt it would be a good surprise Christmas gift for my boyfriend. The ad was very convincing since I know nothing about tactical clothing. We live in NYS, so winters can be unpredictably cold to outright freezing.
This jacket is my favorite jacket to wear under my Gortex hunting coat. It's warm and I've never been more comfortable.
I have only one recommendation. It would be helpful if sleeves were lined so it was easier getting on and off when wearing long sleeve flannel shirts.
My initial purchase resolved it in a size too small. Contacting customer service resulted in prompt delivery of the correct size. The issue with sizing was my fault.
Hi Kenneth,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
When it comes to the sleeve lining, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I've have the best hoodie ever! It' has replaced most of my other jackets. I say most, I mean all! I have dust covering the whole lot!
Comfort nothing compares! Wind stopping, top notch, coverage the sleeves, neckline, and the plumber's crack covered!
I didn’t need a hoodie. But was enthralled with the advert. Oh just try it I said! I’m glad I did!
I could not wait for Christmas, so the guys got their early, just in time for some cold weather. This way I could use my own just as well. Two of us are on Motorcycles. The jackets work perfectly and are well made. Thank you
Description, attention to details and they are just not a Hoodie.
Hi there! Thank you for taking the time to share your thoughts here! We are thrilled to hear that our Baerskin Hoodies worked perfectly in keeping you and your brothers warm on your motorcycle rides. We did put a lot of thought into the design and development processes of our product, as we want to give our customers a quality hoodie that doesn’t only look stylish, but is also able to provide warmth, comfort, and convenience in any season. Thank you for choosing our shop. We hope to do business with you again soon.
I ordered my bearskin on Nov 19th and I still haven't received anything and it's now Dec 6th. This company has sold lies so far. Says shipping takes 5-7 buss days and it's been 16 days and counting and nothing. Also they will not get back to you in no manner besides a short text saying it's in route. DO NOT BUY! This is a big scam so save your money
Hi Jimmy,
Thank you for taking the time to share your feedback with us!
I'm sorry to hear about the frustration you've experienced with the delivery of your hoodie.
However, I would like to inform you that our standard delivery time is 14 business days, and I'm glad to see that your order has now arrived.
Communication is key, and thus, we appreciate your feedback on our responsiveness. Rest assured, we're continuously working to improve our service, and your insights help us identify areas for enhancement.
Thank you for choosing us, and we appreciate your patience!
Best,
Stephanie
Im a woodworker. Got the hoodie for outdoor work and it has proved to be fantastic. It's lightweight, very warm and with tons of very well designed pockets for everything you can think of. I've just finished an outdoor project which required installation in sub zero conditions and could not have done it without this hoodie. Would highly recommend.
The size was too big and all it took was one email to baerskin and they sent me a smaller size within days. Very pleased with the professionalism and promptness of the service.
I did dome research online and baerskin specs seemed better than others in the price range.
Hi Zaman,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Hi Craig,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie