business logo of Banana Republic
bananarepublic.gap.com
classic, minimalist, professional, casual men, womenAge 26-45
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About the business

Banana Republic is a global apparel and accessories brand known for its sophisticated yet versatile styles. Originally inspired by travel and adventure, it offers modern, refined clothing for men and women. With a focus on quality materials and timeless design, the brand blends classic elegance with contemporary trends.


bananarepublic.gap.com
+1 888-277-8953
USA
Banana Republic is part of Gap, Inc.
Founded in 1978
Clothing item from Banana RepublicFashion apparel by Banana RepublicMerchandise from Banana Republic clothing lineBanana Republic fashion product

Business Highlights

General

Parent Company: Gap, Inc.
Year Founded: 1978
Target Gender: men, women

Shipping

Shipping Cost: $9
Free Shipping: sometimes
Free Shipping Detail: for reward members on orders over $50

Returns

Return Policy: free
Return Instructions: all items must include the labels and should be in its original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: classic, minimalist, professional, casual
Body Fit: regular, petite & short, tall, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL), Women's (2XS, XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: phone
Support Phone: +1 888-277-8953

Payment Options

Payment Methods: card payments, Apple Pay, PayPal, financing
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Active Junky, Mr. Rebates

How would you rate Banana Republic?
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Banana Republic Reviews Summary

Banana Republic has a rating of 2.1 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Banana Republic ranks 58th among Clothing sites.

service
46
value
44
shipping
40
returns
44
quality
39
Minnesota
10 reviews
35 helpful votes
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Always good
March 10, 2015

They have been consistently great. There was not even once I had to call them to settle things. It was all through their easy shipping and return policy.

Date of experience: March 10, 2015
Texas
2 reviews
0 helpful votes
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Boxy but good
March 2, 2015

A little over priced these days but basically good moderately high-end clothing. Downside: not exactly fashion-forward and a little boxy.

Date of experience: March 2, 2015
Texas
26 reviews
20 helpful votes
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Love, Love Love this store for my adult children and husband. Timeless design that fits modern and durable.

Date of experience: January 29, 2015
GB
6 reviews
19 helpful votes
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I purchased a trench coat from here a few weeks ago and must say that it is one of the most comfortable and trendy trench coats I have owned in a while. The quilted lining is great as it is removable - many others I have owned have not have removable linings therefore can become quite warm especially in warm spring months.

The only downside is the price tag, if you are willing to part with the cash the this is a great buy.

Overall a 4/5

Date of experience: October 30, 2014
Florida
11 reviews
14 helpful votes
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One of the best online shopping sites for apparel. I like their designs and fabric from like forever! Delivery charges are next to none and it's prompt too.

Date of experience: July 7, 2012
Pennsylvania
2 reviews
8 helpful votes
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I don't usually write reviews about websites, but I had to do this for bananarepublic.com. I shop online A LOT, I don't have much time to go to stores, so I know how online shopping should work. While I like physical BR stores, I will never ever use their website again. For once, I ordered 3 things online becuase I had an email coupon from them I could only use online, and after almost a month of waiting for my delayed order, I get an email from them that they are sorry, they don't have any of the items I ordered. Are you kidding me? What about inventory control? And a lousy 10% apology coupon to use only on their lousy website will definitely not lure me back in. Very disappointed, good thing that while waiting on my order, I stopped by the store and picked up 2 of the things, so not all was lost.

Date of experience: November 19, 2011
New York
5 reviews
13 helpful votes
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Like this site a lot! Super easy, and shipping prices are very reasonable. However, I have noticed that sale items are often cheaper in the store. Other than that, a great site!

Date of experience: July 8, 2011
Washington
27 reviews
165 helpful votes
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This site makes shopping for quality clothes pretty painless. It usually has a great sale/closeout section as well. If you know your sizes, it can be a goldmine.

Date of experience: February 4, 2011
Texas
2 reviews
3 helpful votes
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Their website is good but I usually end up going to the store since I can never tell if the clothes will fit me. So rather than buy online, I just go to my local store which isn't too far from where I live.

Date of experience: September 15, 2010
Guatemala
268 reviews
1800 helpful votes
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Shopping online at bananarepublic.com is super super easy if you know your size there. Usually I'll use it if I find a piece at the store that didn't come in my size. The website is bound to have it in the right size and more colors. It's also easy to navigate, but the annoying feature is the "quick look" feature that most of the time just slows down the viewing process for me. The best part of shopping at BR online is the fact that you can return the pieces at the store or through the mail; they always send a return sticker that you can pop into the mail. No hassle at all.

Date of experience: May 2, 2009