Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
They really go out of their way to help you find what you are looking for or not need Iwpuld suggests that you use this website
Thank you Bark.
Easy, fast and professional process.
Found many tradesmen and selected the best one!
Hi there Bob,
Thank you so much for your review,
It's great to hear that we could connect you with a tradesman so quickly!
Kind regards,
The Bark Team
Thank you so much, the service providers were very responsive, and the turnaround time was excellent.
Hi there Busi,
Thank you so much for your review,
It's great to hear that we have been able to connect you with some wonderful service providers so quickly!
Kind regards,
The Bark Team
Excellent For the most part. One provider was totally unprofessional and lacked manners and common decency.
Hi Jack,
We are sorry to hear what has happened with this one professional.
Could you email us at team@bark.com with the details of what happened and we can look into this for you?
Kind regards,
The Bark Team
Excellent professional service. Easy to communicate with and good quality customer service attitude. Would highly recommend.
Hi there Deborah.
Thank you for your review,
We're so glad to hear that we could connect you with this great professional.
Kind regards,
The Bark Team
Excellent work, prompt response well priced and was also very hefpful. Would recommend him and use again 100%
Hi there Jac,
Thanks for your review,
It's great to hear that we could help connect you with a professional quickly.
Kind regards,
The Bark Team
I'm disgusted and feel very voiated they just took 3,999 from account in one hour. They state sending emails are free. But they are not DO NOT USE THEM
Hi Michelle,
We're sorry to hear of this issue.
We tried to reach out to you directly, however we received no response.
If you need support with your account, please contact us directly at team@bark.com.
Kind regards,
The Bark Team
An easy site to use. The service was very efficient. Three roofers contacted me within half an hour.
Hi there Janice,
Thanks for your review,
We're glad to hear that we could help connect you with this roofing company so quickly!
Kind regards,
The Bark Team
Resalable price, professional and efficient
Recommend and very quick at getting back to you.
Would use Bark again
Hi there Ray,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
I got quick quotes and I could decide in a couple of days. The work was completed to my satisfaction in 3 days.
Hi there Srinivas,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Cathy,
Thanks for your review.
It's great to hear that we could help.
Kind regards,
The Bark Team