Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Had a quick response from a local DJ for upcoming wedding event in July, also gas good reviews which a friend has written to recommend.
Very helpful and will use them again
Will send another when job has been complete
With photo before and after
Hi there George,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
I was looking for my house cleaning and found very good service from Monica. She was brilliant and worked amazing.
Hi Rifat,
Thanks for your review.
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Explained the services they provide very thoroughly and how they can help me with my business. Price is very reasonable.
Hi there Ewanya,
Thanks for your review,
We're glad to hear that we could help connect you with a great service provider.
Kind regards,
The Bark Team
The staff was professional, punctual, and amenable. Both the adult and youth enjoyed it. I would definitely use them again.
Hi there Robin,
Thanks for your review,
We're glad to hear that we could connect you with a great professional.
Kind regards,
The Bark Team
Arrived on time, carried out the work designated and did a very good job in quick time. I'm very happy.
Hi there Alan,
Thank you so much for your review,
It's great to hear that we could connect you with a great professional.
Kind regards,
The Bark Team
I received the details of three local companies within a few hours. Had two of them quote for the job.
Hi there,
Thank you so much for your review,
It's great to hear that we could connect you with a great professional who could help.
Kind regards,
The Bark Team
Excellent Service. Very Neat and Tidy. Very Good Job. Really Pleased. From the time they arrived they did not stop.
Hi there Cynthia,
Thanks for your review.
We're glad to hear that we could help.
Kind regards,
The Bark Team
Excellent service, very professional. I received a prompt respond of all the contractors with all the information that we request.
Hi there Connie,
Thanks for your review,
We're very glad to hear that we could connect you contractors quickly.
Kind regards,
The Bark Team
For those saying this is an illegitimate site, they either suck at marketing, or their business sucks, or both. This site DOES generate work and income. I have done fairly well. However, my issue has always been how they don't make it clear that we pay to communicate with clients. People sign up who aren't serious. If you are aware of how to work the system, you may call or e-mail to ask for credits to be returned, which usually works out, if you are honestly inquiring. However, sometimes their agents are bringing their baggage with them. You can hear their disdain on the other line.I had a lead from someone I called that jjst wanted to rent microphones, and they seemed like they were on drugs. I told them I don't rent out my gear and called customer service to get a refund. I had an agent tell me something that didn't make sense. He said the customer is still seeking the service and to call him in a half hour. I asked, "Did he specifically ask for me to call him back?", which was different than what he was telling me, and he just kept repeating the answer as if he had no concern for this stupid American on the other line. I tried to ask multiple times and he kept repeating himself. It escalated to the point of yelling, me asking if he was a robot, and he kept saying he was going to have to terminate the call. I am now banned because their communication sucks. Oh well...blessing in disguise. No more spending 70 dollars to ask 5 non-serious people if they need a DJ, only to be refunded for 2 or 3 of them and try again with a 50/50 shot of getting a gig. So, all in all, at 70 dollars a pop, and a 50/50 chance of getting a gig, I'd say you spend 140 dollars to surely get one gig and charge 4 or 5 hundred dollars. Maybe if you are lucky, you will get 2 or 3. Not worth it when it's just one or two for 140 dollars. $#*! this company and their money-grubbing ways of not informing the clients on how it works so their customers, us, are happily spending credits on serious inquiries. Two stars because some of the agents are gems amongst people and I still made money, it's not illegitimate, just seriously lacks integrity.
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Caroline,
Thanks for your review,
We're glad to hear that we could help connect you with a great DJ and we hope the wedding event goes wonderfully!
Kind regards,
The Bark Team