Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
They are stealing your money—never work with them.
Not answering your emails, just answering your phone to say lots of bull$#*!.
I got a quick response from a local company. The company was reputable and gave me a quote which helped enormously.
I found the perfect life coach that I will be definitely using for the rest of my life, thanks you bark.
Hi there Sanele,
Thank you so much for your review,
It's great to hear that we could connect you with a life coach who can help.
Kind regards,
The Bark Team
Bark made planning my wedding so much easier! Saves a lot of time and you find a lot of dedicated professionals!
Hi there David,
Thank you for your review,
We're so glad to hear that we could help make your big day easier!
Kind regards,
The Bark Team
Very pleased with the work done. The team were efficient and very helpful. I would be happy to recommend them and have them back in the future
Hi Margo,
Thanks for your review,
We're so glad to hear that we could help connect you with this great company.
Kind regards,
The Bark Team
My request was for a personal service. I had good response but unfortunately I had to put my request on hold. Thank you to those who responded.
Hi there Maria,
Thank you for your review,
It's great to hear that we could connect you with a personal trainer quickly.
We are very sorry the project had to halted at this time, and we hope that it can continue soon.
Kind regards,
The Bark Team
Great website and easy to use, I used the website to find a dog trainer and I found one less then an hour after joining the site!
Hi there Sophie,
Thanks for your email,
It's great to hear that we could help connect you with this dog trainer so quickly!
Kind regards,
The Bark Team
My query was answered really quickly and I found it really easy to communicate with those who responded to my request. It was all so pain free
Hi there Lesley,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
I had a call within the first hour and the job was done two days later, two nice guys and very professional and a good price too.
Hi there Neil
Thanks for your review,
We're so glad to hear that we could connect you with this great professional so quickly.
Kind regards,
The Bark Team
I was impressed by the rapid response I received from web designers and the number expressing interest.
Hi there Alice,
Thanks for your review
It's great to hear that we could help connect you with professionals quickly.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Masoud,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team