Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
Very thorough and high quality work. Did eventually cost more than than the first estimate but they found more problems as the work progressed.
Within the hour I received two calls from two nutritionists - one of which was a specialist in the area I need. A brilliant result.
Hi there Christina,
Thanks for your review,
It's great to hear that we could help connect you with these nutritionists so quickly.
Kind regards,
The Bark Team
Awful system. Minimal lead information, no responses, incorrect contact information supplied. Avoid.
Hi there Andrew,
We're sorry to hear that you feel this way.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Great experience, quick and confidential. High recommendations and services provided were excellent.
Hi there Sarah,
Thanks for your review,
We're so glad to hear that we could help.
Kind regards,
The Bark Team
Very helpful people good service, had to cancel due to family commitments-------------------------------------------------
Hi Kenneth,
Thanks for your review,
We're so glad to hear that we could help and hope you we can help in the future.
Kind regards,
The Bark Team
The efforts to accommodate my needs are very appreciated. I can't wait to start my journey to a better life!
Hi there Annie,
Thank you for your review,
It's great to hear that we could connect you with a wonderful professional who can help you begin your journey.
Kind regards,
The Bark Team
The final straw was getting into a text conversation with a robot. Instantly, I was like "yep, I got robbed."
Hi Bryce,
We're sorry to hear that you have had issues with some leads.
We do screen all of our leads through an automated system however we do have a credit return policy for any leads later shown to have incorrect information after they have gone through this automated system.
To report any leads to us please email us at team@bark.com. We will always return the credits and shut the leads down found to have incorrect information.
If you have any questions or need further support, please just let us know.
Kind regards,
The Bark Team
Great service! Great people! I will definitely be using them again! I will refer to all my family and friends
Hi there Tamara,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Fake leads no one answer even 10 out 10 people not even 1 answer through email text save your money.
Hi Tarek,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Thanks to all that got back to me will the quotes i got were great for me to gauge and i should be sorted next month
Hi there Martin,
Thank you for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Patricia,
Thanks for your review,
We're glad to hear that we could connect you with a high quality firm for your service needs.
Kind regards,
The Bark Team