Better Business Bureau
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Better Business Bureau

How would you rate Better Business Bureau?
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Texas
5 reviews
23 helpful votes
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Don't trust the BBB.
January 9, 2019

I had a horrendous experience with a local business recently. Despite the receipts that I provided and evidence that this business maintained two websites to deflect criticism of their business, the BBB still gives this business an A+ rating and accreditation.

I will never look to the BBB as a recommendation for a business ever again. I think the BBB is there to help businesses only not consumers.

Date of experience: January 9, 2019
California
1 review
5 helpful votes
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BBB deleted all negative reviews of all customers for the SCAM company gooddog.com and I believe that not for free. Now, this gooddog.com violated all California Privacy Policies and continues to violate our rights, doing false advertising, and collecting private information - this gooddog.com has only positive reviews. This is not right and violates certain laws and regulations. I believe that one scam and corrupted company like BBB covers another scam company gooddog.com.

Date of experience: March 17, 2022
California
2 reviews
0 helpful votes
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So sad!
December 16, 2019

Why has my stray dog not been listed yet after 3 months. You also assured you would help with food, vets and a kennel. Still... NOTHING. NOT EVEN A REPLY. YOUR SITE IS A WASTE OF TIME AND GIVES FALSE HOPE. YOU SHOULD BE DISMISSED AND ASHAMED.

Date of experience: December 16, 2019
Arizona
1 review
3 helpful votes
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Forever customer
August 1, 2018

After a monsoon storm that removed a lot of roof off the east side of our house I was lost on who to call. I noticed a neighbor that was having her roof done and it looked AMAZING. I asked her how she found them she told me she had researched roofers on BBB and Yelp and ProWest was at the top of the list with raving reviews. We had ProWest come out and look at our house, they were quick to come an get us protected from any storms that would have pop up before the roof was replaced. They replaced our roof in a quick and timely manner. All the workers were professional and treated all our concerns in a caring and professional manner. We never had to wait for call backs and they were on it every step of the way. I highly recommend ProWest to anyone who has roof problems.

Thank you ProWest for a painless experience.
Debbie M

Date of experience: August 1, 2018
Kentucky
1 review
0 helpful votes
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Bryant Electrical HVAC Lexington KY came and replaced a burned out motor on our heat pump. The Tech answered all of our questions. He did an excellent job. I would recommend BRYANT HVAC for any repairs needed on your heating and cooling system. Super nice TECH and office people.

Date of experience: November 19, 2021
Illinois
2 reviews
7 helpful votes
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The bbb is supported by business, supporters can and will have any reviews that have a strong facts and pic's be hide alter or removed. Upon requesting a copy of the coreasponds of both parties you will only recive you're the complaint side, not business. Any and all my reviews have been removed from all web sites, know people in hy places has it's rewards.

Date of experience: May 24, 2020
Utah
5 reviews
8 helpful votes
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The BBB wanted us to pay to erase complaints on our business and improve our grade. We can pay to clear complaints and get a A grade.

The BBB misleads consumers since they take money to give a company a better grade. Don't ever trust the BBB, they are extorting money from business and hurting the businesses reputation if the business won't pay.

This hurts the economy, if a company paid the BBB for accreditation, do not do business with that company at all.

Date of experience: November 3, 2012
Florida
2 reviews
9 helpful votes
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The BBB is now a worthless acronym. They have numerous unsatisfactory businesses rated at A and A-. Their ratings are now of no value, and in fact are misleading. The ratings smack of "payola" from the rated businesses.

Date of experience: June 30, 2019
Virginia
1 review
4 helpful votes
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Terrible communication
February 5, 2024

Closed my case without asking my credit collector to provide a copy of the contract they saying I owe debt. Useless company!

Date of experience: February 5, 2024
New York
1 review
11 helpful votes
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Horrible People
March 27, 2021

Horrible people working at Better Business Bureau. Genuinely worst interactions of my life. I can't believe they're still functioning with the way they treat people. Despicable.

Date of experience: March 27, 2021

Overview

Better Business Bureau has a rating of 2.2 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Better Business Bureau most frequently mention and better business. Better Business Bureau ranks 6th among Consumer Protection sites.

service
7
value
7
shipping
3
returns
2
quality
6