Shari's Berries

I received a gift package from Shari's Gourmet. It arrived in extremely poor condition. The chocolate was totally melted, the cheese was liquid mush. When I called to tell the company no one was interested. They couldn't even find the order. The customer service does not exist for this company. DO NOT purchase from them.

I've seen the commercials and read the reviews so I took a chance. I sent a dozen of the assorted chocolate covered strawberries and pretzels to my daughter at work for Valentines Day. She absolutely loved them! She told me it was a BIG surprise and that she needed that! That was the exact reaction I was aiming for!. Thank you Sherri's Berries; you made my day!

I orders 1 six box sent separately, and 2 six boxes, and a 12 box; all with packing problems.
The 1 six box arrived with the cold pack exploded in the box. The other large box with 2 six boxes and a 12 box was pretty beat up with chocolate falling off some of the berries in the 12 box. Also, two of the berries were only half the size of the other 10. Overall not presentable as a gift to 4 mothers.

I ordered a basket of cookies for my nephews birthday, paid extra for Saturday delivery and got an email the day after they were to be delivered saying they would be there the following Tuesday! Called customer service which was located in the phillipines and was told I could get a refund on the delivery. I wanted to cancel the order but it was too late, they are going to credit my account. The product was delivered, broken cookies and all! What a waste of time, disgusting product (cookie shelf life of 12 months)!

Placed an order for a dozen strawberries to be sent on my anniversary. Only to find out they were shipped 3 day after. The berries never arrived. The point is too pay an extra 16.00 for on time delivery. However i place my order in due time for the gift to arrive on time. All im saying is this company is a total rip off and the founder needs to be ashamed for the terrible service, broken advertisements and outsourcing customer service jobs. Im completly overwhelmed by this whole transaction and hope someone close this scam called Sharis Berries!

We ordered for Mother's Day the Tuesday before and paid extra to have it delivered on Saturday. We were there all day, and the order did not arrive. So I called Monday (the day after Mother's Day, mind you) and was told they were so sorry, and the order would arrive the next day. It did not. So I called today (Friday) and the customer service rep said they would just refund my money. We'll see. This company is operating a fraudulent business, I believe. Hopefully, it will be out of business soon. Help it along and don't order from them!

You would think I would of remembered the last time they disappointed me. Again, they didn't deliver on time and when I called their customer service late on the day of delivery, the agent was impossible to understand, horribly unprofessional, could not find my order for 10 minutes then suddenly finds it! Then the agent assures me that the florist will deliver up and until 8pm and I am on their list. Never came! Never Again! I don't understand how they remain in business.

The delivery of Halloween Berries look nothing like the pictures of the product on your website. Very disappointing. It was not worth the money I paid. The decorating of product, color of candy coating, and the size of eyes on berries not the same as what was shown on website.

I gave it a 1 but that is generous set the dozen berries with 4 dipped pretzels to my daughter-in- law for mother's day. The strawberries were not fresh they were frozen and mushy. This ruined my day as the gift giver and not an experience you would want as the receiver. The pretzels were good but the strawberries were the gift. With shipping and all it was 77.93 not cheap for a gift that did not please

When i ordered my gift and it was delivered the box did not contain all of the product that was ordered. When i called they were very polite and listened and made the correction to my order that same day. The coolest thing (no pun intended) was that the corrected product was delivered the next day. Now that is customer service, thank you very much for making a great Mothers day.

A Christmas GiFT. A dozen chocolate covered strawberries with decorative as snowmen.
The chocolate wasn't dipped or attached to strawberries. Couldn't tell they were decorative at all. Taste was just 'okay'. Needing to eat with spoon to scoop chocolate & strawberry. Recipient felt bad for me, so no picture. I've ordered many times with this being first issue. Will still order again and be sure to get pictures!

I received my 1/2 dozen gourmet dipped strawberries on Valentine's Day which were a gift for my girlfriend. I opened the packag only to find out that what was received was far from gourmet. Strawberries were upside down, nuts were all over the package, and overall look was not appetizing at all. I was so embarrassed that I went out to a local chocolate store and bought another 1/2 dozen strawberries for half the price that were much more presentable. First and last time I will use your company.

I tried to order the 24 Roses and 12 berries for my wife. The very hard to understand phone sales lady started out ok but I had to ask her to repeat a lot during the conversation. I had gotten an email offering 30% off my purchase and sh finally accommodated me with a good offer of $44 for the flowers and berries. Here is where it all came apart. You have to get the flowers and berries delivered on 2 separate days (so now you pay 2 delivery fees). That was $15 fee for the flowers and $10 for the berries. There is more... you get charged for the boxes they are delivered in. That came to an additional $29 dollars and when you add the processing fees and taxes the grand total came to over $100. This lady didnt speak very good English but was well trained in ripping people off. DO NOT CALL YOUR ORDER IN. STAY AWAY!

I had bad customer service when I called to inquire about the additional fee to have it shipped on a particular date. Then the address was changed automatically, changed a suite number was added.
I get an email that the package was delivered, but when I google what the suite address is that is another office which has a different name than the one I mailed it to.
I should have gone with Edible Arrangements after having paid a total of $45 for 6 strawberries.

I definitely do not recommend Sharie's Berries!

Ordered strawberries and cheesecake for Mother's Day. I knew that Sunday would be busy, so I asked for it to be delivered on the Thursday prior. Guess what? Today is Mother's Day and nothing has been delivered! Not only that - Customer Services won't answer the phone.

I ordered strawberries for Mother's Day ahead of time just to be safe. I was suppose to get them the day before, but never did. And here it is, Mother's Day, and no chocolate covered strawberries for her. A waste of money if you ask me.

I was very disappointed in my order. I ordered two dozen of chocolate covered decorated strawberries and was told one price then it came out to be higher which I still got despite my frustrations and the higher cost. Once I received my strawberries the cup they were put in was almost twice as big and some of the chocolate was cracked and coming off. This was my first and last experience with this company. I will stick to my Edible Arrangement strawberries because I don't have to pay high shipping and the strawberries are almost twice the size of Shari's Berries. I choose to give them a try because of a recommendation but it truly wasn't a good one.

Never Using this joke of a company ever again order 2 weeks in advance for Valentine's Day and now they say won't be delivered till the 15th. When I tried to call on hold forever just hang up and then when I try calling back keep getting disconnected $#*! this place

I never received them! Called today 2/15/2019 and was told they were being sent today. I said never mind that give my man his money back! They said they would still send me the chocolate dipped strawberries. It's 6:17PM I leave work at 6:30 never seen them. Lol! I knew this was a joke and I'm a blogger I will make sure this gets out all over the blogs!

I called and order flowers and chocolate covered Strawberry for my wife. They were to be Valentines gift as well as a feel better soon gesture. My order was to be delivered to her at work on Saturday the 13th.No delivery was made. I called customer service and spoke to a male foreigner whom I could not understand also he was talking real close to the microphone so our conversation was also blurry.The gentleman would not give me his name or employee number which I felt was strange since he was a customer service representative. He agree the delivery was not delivered which ruined my n my wife Valentine. Got my $ refunded however I still feel cheated some how

We used to buy around 15 arrangements a year but since they were sold to 800 Flowers they are horrible. The local vendors they use are unable to make the same quality and not even close to the same appearance. Desperately looking for another option now. Shari's Berries is just not the same

My husband was so excited about his gift this year, until I opened the box. Talk about catastrophe! Over half the strawberries chocolate was cracked and broken off, this picture is what they looked like as I opened the box. And the strawberries were mushy. I wouldnt have even given a star honestly.

My husband ordered the chocolate covered strawberries and cherries. The strawberries were all different sizes and the strawberries sort of sizzled in my mouth like they were injected with something. We will not be ordering from this company again. I bought my daughter some at Publix and they were cheaper and much better.