Shari's Berries

I ordered 3 weeks prior to delivery and paid for guaranteed delivery. I Emailed two weeks later to confirm and It never came. When I called customer service I was told it was cancelled and I was sent an email. Which I told the customer service rep I know I did not receive. I was told basically oh well she's not in charge of the automatic emails... Wow.

The shipping costs more than the order, If you order more than one item, you get charged again. They charged $125 to ship $100 worth of goods. If they could combine orders to same address, I would consider buying again.

I ordered 12 dipped strawberries for my mom with delivery scheduled for Tuesday, 11MAY21. Unfortunately, they were not delivered until Friday, 14MAY21. The ice pack was melted and the berries in a big disarray and spoiled! My mom has left a review already and was advised that I need to submit my review. At the least, I should receive a refund of the $69.53 for the purchase.

Order #: W*******8334
Order Date: 5/7/2021

I have ordered twice from Shari's Berried and the pricing is deceiving. The delivery charged cost almost as much as the product you order and when I say almost I'm talking within $20. My order was $59 and the delivery charge was $37.98. I had a safe delivered cheaper. I doubt I will ever order again. For a little more I can take my Mom and Dad out for a nice dinner.

The berries came in on time; however, that was the only positive. The berries were small, some not even ripe and several were broken. My wife said some were squishy- not even fresh. What was meant to be a highlite gift turned into a great disappointment and I have the pictures to prove it. I will not be purchasing your berries ever again.

Do not buy from these people! You will regret sending these as a gift. I have gotten them for years and this year was a disaster. The berries were soggy and molded! I called and emailed them and they never responded. I told my daughter to reverse the charges. They have sold out and it is not a good thing! Do not buy from this company.

I ordered several items to be delivered to me for for fathers day to give to my husband-I put my phone number on the order so delivery could call me while i was in my office... they leave never call me and im just out of my order for my husband! Thanks Alot Shari's Berries for a whole lot of nothing.

Placed an Mother's Day order on May 5 with the promise of a delivery on May 6,7, or 8. Well May 8th came and went with no delivery for my mother. When I called to inquiry I was given the run around with a new promise to deliver on May 11. Don't waste your time.

I placed a order to be delivered on valentine's day and even paid the guaranteed delivery charge. Tried to get a hold of customer service about 8 times until someone finally answered. The order will be delivered on the 15th and they can't explain why. At least they refunded my guaranteed delivery charge. I won't be using them again.

I was gifted a bouquet of flowers with a box of chocolate strawberries. The flowers were absolutely beautiful! The strawberries on the other hand were horrible. The chocolate had a funny dry taste to it. When I broke through to the strawberry it had mold spots.

I ordered my 74 year old mother a chocolate cake for her birthday. I placed my order on December 11 for delivery on December 19th. On the 17th I received notification that the cake was on its way. Imagine my surprise to find out on the evening of her birthday the cake did not arrive. I checked the tracking and it was scheduled for today December 20th. I called with my dissatisfaction only to be refunded the exorbitant shipping fee I paid. I will never shop with them or their sister companies (pro flowers etc) again.

I ordered Sherris berries for a friends birthday. The shipped out the order and it was completely wrong, I called, they said keep them and we will ship out the order again. We opened the first order, the strawberries had larva inside, tiny worms crawling out.

A couple days later, we got the replacement order and the strawberries were covered in somebody's hair. When I called again, they said you only get I mess up. I will not ever order anything again. They don't seem to really care.

For the past three weeks, by computer efficiency has decreased by more than 25% because the people in power at ProFlowers / Shari's Berries have imbedded popup logic in my desktop, and despite my having excellent popup removal software, I can't call up my Internet Explorer Home page without having irritating, intrusive ads for these two companies. I've contacted them to complain, but they haven't bothered to provide me with a procedure for stopping these popup ads. I guess that, from reading the reviews, they just don't care, but I do, and I plan to send them a bill for decreased efficiency if the ads don't disappear by Christmas.

My husband ordered on February 10, regular shipping of $15.99 PLUS paid $14.99 extra for morning delivery AND another $9.99 for GUARANTEED VALENTINE'S DAY DELIVERY. Never came, as a matter of fact the tracking says it wasn't even shipped until after 1:30 this afternoon. After trying over an hour to get someone, finally got the rudest person who insisted the order was scheduled for tomorrow (yet they had no problem taking the extra money). She hung up on him, then he got an email saying he would be refunded a partial amount. (Less the $9.99 guaranteed Valentine's delivery, how funny is that?). Be persistent. Keep calling until you get someone and DEMAND a refund. Then don't ever order from this place again.

I had a good experience with Sharis Berries. The 12 chocolate strawberries were so delicious. And they couldn't have been packaged better and kept cold and protected. I hope I get Sharis Berries every year. Thankyou Son!

Bought flowers and chocolate covered strawberries for my wife for our anniversary. They were delivered as scheduled. The flowers were a combination of pink roses and irises. The strawberries were very good. The flowers did not last more than 5 days. Very disappointing especially for the price paid and that my wife couldn't enjoy them longer. The roses wilted first, then the leaves and finally the irises. Thrown out after only 7 days!

On top of the 15 dollar shipping charge, they want to charge a 5 dollar "hot weather overnight" shipping charge. I call customer service, they don't even live in America and seemed like they could not care. I swear when I asked for a supervisor they put me on hold and put the same girl back on and she just said a different name. I will never order from them again! Like shipping charges are RIDONKULOUS!

I ordered the Mother's Day Special with the plant and the Berries. Like others I ordered in time and paid extra for the delivery. The Berries did arrive however the plant did not show up until 3 days later with the pot broken and unusable. Like others I contact the customer service for assistance, first when the plant did not arrive as advertised and expected and second when it finally showed up but was broken. Like everyone else I spoke with someone in a call center on the other side of the universe. There was no resolution, no offer of resolution, no apology for providing a product that did not arrive when advertised and then showed up broken. Completely disappointed and I will NEVER spend another dime with Shari's Berries.

The title says it all. I ordered berries on February 4, and they were supposed to be delivered on February 13. They didn't show up. I called customer "service" and they provided a tracking number. Upon tracking that number, I found that the package hadn't even been sent yet (as of February 14). I tried to cancel the order, but was told that I couldn't. DO NOT patronize these guys.

I placed an orders and selected same day delivery. I got a dozen chocolate covered strawberries for my friend who is starting her exams today. I was a bit worried seeing these bad reviews when the ones on their site seemed really good. I also checked tiktok and there wasn't many good reviews there either. I was worried they wouldn't come on time or arrive in bad condition. However, I got them same day like i ordered and when I opened them up, the strawberries were still looking good! No complaints about the condition or timing of delivery! My only note was that they don't really text you updates when you sign up for them, I only received one when I placed the order and one when the order was delivered. I would've appreciated more updates but even then I don't care that much and I'm not upset! I'll probably place another order in the future.

The first time one of my children sent me berries they were delivered on time and very delicious, so of course I wasn't hesitant in saying yes when I was asked if I wanted them again. This time when the berries were ordered they arrived late in the evening and before I opened the box I could smell that they had gone bad and the ice packaging was completely melted but still a little cold, so of course we contacted the company and they promised to rectify the situation and promised the berries before Mother's Day only to get them two days later and they were completely hot and stinky! I was looking forward to them! Needless to say I will not order from Shari's Rotten Berries again! And poor customer service!

My order was supposed to be delivered on Valentine's day I paid the shipping cost to guaranteed my delivery on top of placing my order 3weeks in advance it was delivered until feb 15 thanks for ruining valentine's day will never use this service again

Ordered the Tuesday before Mothers Day for a Friday delivery. Paid the extra costs for their "guaranteed" delivery. No delivery, no notifications, no response for two days after i emailed them. The only response I received was a BS apology and no offer to make it right. Terrible customer service and follow up. I wouldn't even give them the one star if I didn't have to. Avoid this company and let it go down the drain...