Shari's Berries

I ordered 12 chocolate covered strawberries, they arrived on time and they were all in one piece. Strawberries were very sweet and also very large. I would definately order from sharis berries again... lisa Macarthur (feb 13,2017)

Still no valentine for my wife, 24hrs later... will never use/recommend Shari's Berries to anybody for any reason. I paid $50 for 18 pieces of chocolate to be delivered on 2/14, you would think that would mean it is a guaranteed delivery, but apparently you need to pay the extra $25 if you want it to be 'extra' guaranteed?

Hubby ordered these. I asked him not to, but he did anyway. They came 12 to a box. Look pretty. I Tasted them and they tasted old. Texture was mushy. Shipping was ridiculous!
Gave it one for them looking pretty.

Still waiting for my Valentine's gift to arrive, it shipped on the 12th and has still not been delivered. So when i get my dozen dead roses and box of rotten chocolate covered strawberries, when Valentines day was yesterday, I will be sure to thank Shari's berries... NOT
80 dollars later and nothing to show for it.

Never again

The worst service ever! I've ordered with them for over 5 years without any problems, but this year is the worst! First, they couldn't track my package, then when I tried to get it delivered again they wanted to charge me again! I asked to speak to a supervisor and was told NO! I then asked for a refund and they only refunded me $1.00! This really ruined a special occasion, my wife really loves them and needed something to be cheerful about. My mother-in-law has to have surgery and I thought this would uplift both of them. Thanks for nothing! I've sent several emails with no response! I wish I could have given you a 0 instead of a 1!

I am writing to complain about an order I recently sent to my daughter.
First of all I was told it was delivered on April 29,2020. That was not the case. I had to call customer service and ask them to please fix this. They sent another order on April 30,2020. I am attaching pictures of what my order should have looked like, and what they actually looked like! Big difference!

You should be ashamed to produce this kind of product and deceit.( lying about delivering something that wasn't

I ordered my husband a dozen chocolate covered strawberries with 4 pretzels to get delivered to the hospital where he works for Nurse's Week. WHAT A DISAPPOINTMENT! Biggest waste of money. Expensive and not worth it. The strawberries were small and the presentation was messy and horrible. Looks nothing like the website picture. Never ordering from Shari's Berries ever again!

I used to LOVE sharis berries. I'm not entirely sure what's happened to the company, but this is not okay. They arrives SIX DAYS LATE and like this. The berries were completely inedible and the chocolates were a disaster. I was able to get refunded but I wish I had not wasted the time or effort in picking them out. Definitely not worth $80 to begin with.

So many shipping surcharges! Ordered $20 worth of berries and was charged $30 for shipping! My online order said FREE SHIPPING! When I called customer service about the outrageous shipping, I could not understand the thick accent of the customer service agent and was then put on hold for 7 minutes. My second call was handled by a very nice lady, but the crazy shipping charges and surcharges remain! If I could give less than zero stars, I would!

What a shipping rip off. $14.95 to ship normally... if I want it in the morning it will cost me another $5.00. So if I ordered it I'd receive them the end next week. The berries were $20 and the shipping was $20 something really wrong here! Rip off company!

It cost me almost $50.00 and when they arrived the FEDEX driver did not ring the door bell but left them on the porch. Most of the berries were of poor quality and the chocolate was horrible. Instead of making my wife happy she was angry at me for getting scammed.

If I could rate this company below 1 star, I definitely would. The berries that I ordered for Nurse Appreciation Week were terrible and an embarassment. I have spent a total of 4 hours on the phone trying to get these berries reshipped. And just now to have one of their representatives hang the phone up on me is terrible. I will never order from this company again.

I ordered for my wife to be delivered on the 13 or14. She got one thing but not the other. How does that work only part of the order was sent? I also paid more for the delivery date for it not all to show up. Never again.

Ordered strawberries a week in advance for my Mom. Didnt receive. Was on phone for two hours with customer service four different reps. Was disconnected. Finally talked with management and she didn't care either. Im suppose to get refund. Mom didn't get her surprise strawberries. I dont recommend

My boyfriend sent me roses and strawberries for my 50th birthday. The roses didn't come with the rose food. And they died within a week even though I followed there instructions. The strawberries were mushy and nasty on the bottom. I have written to them and no response. This isn't how you handle customers and customer service... we will never order there again and I will spread the word on how awful they are

Definitely NOT what I expected for $67 I got 6 very small strawberries and some of the chocolate was cracked. I also got 3 tiny cheesecakes. Will NOT orfer from here again. I was expecting more for paying nearly $70. Next time I'll spend my money more wisely.

I ordered through Groupon 3 weeks before mother's days and was promised a delivery date 1 day before the holidaythey did not arrive as scheduled, the day after the holiday I recited my shipment. And the brokers were rotted and the chocolate was melted. I called customer service and after an hour of trying to understand the agent, got an email with a coupon for 30% off my next order.

I placed an order for a party and paid for next day shipping and only half of the order arrived. I logged into the site which stated the other portion would arrive 1 week later. I contacted customer service to cancel the delayed order. I was advised that bc it was a "future" order, it could not be canceled and it's not eligible for a refund. After being denied being able to speak to anyone else, I elected to have someone call me - no one did. No help, no refund and no more of my business.

I placed an order and had some issues but the customer service I received via Twitter messaging from *******@1800flowers was so professional and polite and honestly I am blown away! They fixed the issue and I think that this makes them a good company!

We have ordered 3 times (benefit of the doubt) and within two days of receiving the berries are soft and rotting. DO NOT waste your money. Last time we complained they sent a replacement order of their crappy berries. Go elsewhere and save your money.

My children received a basket from cherry moon farms and it was such a big hit. I was impressed by the quality of the basket items and the freshness of the cookies. Usually these types of baskets have stale cookies and bad quality so I never buy them. I will absolutely start buying from cherry moon farms because of this high quality experience.

I was disappointed when my daughter sent me the pictures of the strawberries. They were turned upside down in the box pieces everywhere and on the other berries, one was broken, the chocolates were sweaty. There were no ends of the strawberries with green leaves showing like your pictures. Totally disappointed with the presentation... my first experience was not good.

Seriously... Like the other, lord knows how many... People that have been shafted by this company for Valentines day... Mine didn't show up either... The phone rings busy. They don't respond to emails... After paying for GAURANTEED DELIVERY. They send an email stating they will refund the 10.00... And basically... Sorry for your luck... This was a package for my wife, and a separate order for my daughter... I look like a fool for dealing with this company. Maybe the THOUSANDS they spent on TV ads, should've been spent on SHIPPING! They will be back next year, I'm sure... But I'm betting they will be under a different name..