Best Buy

I bought an Asus UX305FA at BestBuy and the screen had a glitch in the top right corner. The colour was turning to green after the laptop worked for about 2 hours. When I brought it back to the shop they said I broke the laptop myself and refused to take it back.

Bought a computer I was suppose to come with all accessories but nothing came. Went to return but said it was from marketplace. Right or wrong? You be the judge

Computer online sell.
Discounts free online marketing.
Best price on computer market or
Market is very nicely and like to our
Market form online marketing.
Like Computer, prosesor, ram and ctc
So come first our computer marketiing
Thanks..

The worst service you can get, the delivery doenst work, they made me wait for 6 hours, they dindt show up, they didnt called me and when I called them they treated me like s@#*t. I can understand why, they already have the money. If you go buy something on this company, make sure you can get it, coz the delivery service is a shame..

Received damaged phone that arrived late and I wasn't able to give the hone to my dad for Father's day. After waiting for the late arrival and waiting on the phone for 2 hours on father's day morning I was told it would arrive late. Once it arrived discovered it was damaged. I tried returning it in store and was accused of damaging it. They said I should have checked it in the parking lot eventhough it was a present... Was forced to buy geeksquad protection plan for $50 on top of the $275 i had already payed. They couldn't help me, so I had to wait 2 weeks for an appointment in person to be charged an additional $52 more and wait for the new phone. Not tl mention I have to ship back. Spent 1 hour waiting with Custer service again to be told I waited too long. Worst experience shopping for a phone.

Best Buy is a great store if you're a low information consumer who wants to pay too much money for junky low quality electronics. If you're the "lackluster veteran" INTJ type then this store is a waste of time.

I chose a laptop on their site and chose to pick it up in the store. There was no store within 100 miles that had it. Then I checked to see just how much shipping wolud cost. That option was not available (turns out it was going to be discontinued - so no new orders). The salesperson pointed me out a comparable laptop but it was not stocked in the store but could be ordered to the store 10 days later. Uugghh! My current one is broken and I really need my laptop! I ordered. I got a Aug 23rd delivery date. I was praying each morning I would have an email that it came in early. I did get an email today. The delivery will be delayed... until September 13th! Are you kidding?

My printer wouldn't print, so the first agent did a remote session, and after tons of clicks, removed my printer from listed devices on my computer and then abruptly ended the session, so the second agent argued with me regarding what my printer was (though she couldn't see it) and finally put in back on the list of devices on my computer, but then put me on hold for a long time and then ended the remote session...leaving the printer without a driver to make it work.
If I was computer savy, I wouldn't have to pay for the Geek Squad!
Do I get refunded for my lost/wasted time? NO!
Summary: waste of time and money!

I bought an ipad to surprise for my daughter but she preferred one with more storage. So, after two days i called BestBuy if I can return it at a different location because it was convenient for me, on the phone BestBuy was really nice about it, but when I went to the Schaumburg Bestbuy to return they weren't nice at all. She told me she preferred that I return it where I bought it from, but she returned for me anyway, then another lady came over with an attitude and this let me know that Bestbuy is not the place to buy... We went straight to Apple to get another one...

J B Berryhill
Geek Squad Manager
Store 1079
Unfortunately I had to deal with this guy and I have a truck I spent over $1,500 to get an alarm to my trailer and Best buy used interior wiring so it rusted within 6 months. Unfortunately John claimed to be a manager was rude on the phone couldn't answer my questions and never was willing to help me! When I tried getting him to get a manager he would not do it because he was incompetent and this is the kind of people that they hire as managers! Unfortunately for this store I used to spend over $5,000 a year buying game boxes and televisions and computers for four kids! Now I will have nothing to do with you ever again because during covet 19 your customer service fell apart and you're in store insulation is incapable of doing the work that they need to to back your warranty now I'm stuck with a truck that has $1,000 alarm that doesn't work because of this faulty Best buy company and John's lack of leadership and customer service!

There are certain items I actually have to purchase here just based on how close they are to my house... But I Still have NEVER HAD BEST BUY HONOR ANY MEET OR BEAT PRICES FROM OTHER STORES. Ive even been told that the deal was too good... Unacceptable!

Best Buy is a far cry from what its name implies, but on occasion they have good deals on computer parts and other electronics. Worth a look occasionally if you use sites like Pcpartpicker.com.

I really like their "geek squad" for assistance with any product purchased at best buy. There a good assortment of prints and they carry ink for all printers. If not in will order for you.

Wonderful items! You have tons of choices, delivery is fast, I've found quality excellent & whenever dealing with store personal they're always friendly & helpful.

Ordered a computer with these guys, picked it up, after ordering online thru website, customer service was good, and able to pick up quickly. People there, helped me, with any questions I had.

(2nd Written Review). On December 31,2020, Just Wanted To Thank Mr. Frank Cohen For His Professional And Courtesy Services Rendered At The BestBuy Plantation Store #551, When I Was In The Process Of Purchasing A New Whirlpool Washer. He Informed Me Of All Important Info. Dealing With This Purchase. Thank You, Again Mr. Cohen.

Best Buy is one of those stores that burned me about 15 years ago and I have never shopped there since. If companies do not treat me right they are not going to get my business.

They do have most things one could need/want as far as electronics. Prices are fair, comparable to other stores, and customer service is excellent.
LuLu

They said The Rock would be signing autographs at Best Buy but all i saw was a fat lady on a scooter and some colored kid stealing food. Not interested on your crappy fake advertising.

WORST CUSTOMER SERVICE EVER-I literally called 27 times, and got either hung up on, got nowhere, or was put on hold for over 2 hours. I can't imagine how a big company like BestBuy cannot handle a simple customer call for an item return! I regret the hour I purchased something from them. You are better off going elsewhere where they value customers and their time.

Best Buy missed appointments, and sent people who could not complete the job. To get a replacement dishwasher I was on the phone for over 5 hours. Do not shop here.

There is better site or i should say sites with better pricing on items, but well best buy is more reliable when they let you take your stuff to the store.

I'd HAD to give them one star otherwise I would have not given them any!

I called the day "Best" Buy delivered a 72" TV Stand that cost me just over $600 to say it was broken beyond repair. They said they would send UPS to pick it up. Two months later and MANY MANY calls to them and communications with their Fakebook representative, I've been told twice that they can't help me because I'm not outside of their standard return window. REALLY?!? This isn't my fault - it's YOURS! And I'm stuck with a 100+ pound box of broken wood pieces and Best Buy gets to keep over $600 of my money. What's wrong with this picture? NEVER EVER EVER AGAIN - I promise!