Best Buy

Best Buy website is a lie. The store does discriminate people by looks and no good products are available nowhere. The website has a LOT of bad robots in transaction and the stuff online is overpriced with no good deals like the ones in store.

I approached Bestbuy in Scottsdale to buy some speakers for my son. Little short 5 foot five dumbass at the door said I could not enter without a mask. I said, I'm not wearing a mask. He said no entry. So I pulled Amazon om my phone, placed the order and showed him. He said... good for you. I said, you will be out of a job soon dumbass!

Good overall experience with the geeksquad people. Guy was geeky just like they advertised. He hooked up my wifi network in no time and showed me how to sign on for future laptops and ipad. He even showed me how to change my password for the wifi later on if I wanted to change it. Not sure I will remember how to do that though. Nice not having to rely on friends to come over and do this for me.

Wanted to buy a Tablet, but was not sure of all the techy description being given. Called customer service and clarified doubts, but still felt a bit hesitant as to the final click to buy. The rep sensed my hesitation and told me to go to the store before that final click as to be completely confident with my purchase. I did just that and low and behold, all that I was told online, was certified in store. I did go again online, called the rep and gave him my business and thanks.

Hello All,

Best Buy will price match. They will do so for several other major retailers. They will not with internet only like Amazon. It is very important to match the item you are BUYING to the item that is in the ADD. If there are any even slight modifications they will not do it. For instance I wanted and purchased an HP with a backlit keyboard. The ADD did not have the backlit keyboard so they would not match the price I wanted them to. In this case I ended up going to another store to buy my item. Best Buy does not mention price match so you have to ask for it. Good luck and let me know how it goes!

Boy, if you don't watch them, they will get you. I had a customer service person (in store) tell me that I had a warranty on my printer (3rd replacement Cannon G7020!) and turns out she didn't know her a$$ from a hole in the ground. They got hundreds of dollars from me because of that. Then they lost an even bigger sale by cheating me. They have lost another customer. I wouldn't go back there if you paid me.

I buy my computers from Best Buy and I always buy the geek squad service. This service has saved my so much trouble over the years. No matter what happens to the computer they take care of it. I love the service and the peace of mind that I have with it. I highly recommend them.

I needed a needed a new printer. Geek Squad recommended one while sitting in front of my computer and the old printer. I could not use it because I did not have BlueTooth. My brother returned it and got me a different one (both Canon). This one was recommended by the store personnel. It was the crappiest piece of plastic I ever hope to see. It jammed constantly so he tried to return it. Best Buy refused to do anything. My dear brother has wasted hours of his valuable time. He was told to contact Canon for return mailing instructions. I am handicapped so I cannot deal with this by myself. I am now the happy owner of a HP -- from Staples. Next up -- a Canon complaint.

Their easy return policy gives you the confidence to make the purchase and the ease to return it if it doesn't work.
Their prices are always the best, or at the bare minimum extremely competitive, as well.

If you're going to take 3 hours to fulfill an in store pickup order, don't say it's guaranteed in an hour. Just say how long things will actually take, pretty simple, just don't lie to your customers.

I've always been a fan of Best Buy, and even recently I just ordered and online item for in-store pickup, and it went really smooth, also I love the merchandise and the prices, very competitive.
Overall, you can't go wrong with Best Buy, they're great!

On November 27,2015 a great printer for a great price was ordered. Only a few left. Decided too good a deal, ordered 2 more for my daughters. Within an hour, one was cancelled--none in stock. Three (3) days later, second one was cancelled--none in stock. Today, December 10,2015, 13 days later the last one was cancelled; the reason--processing error. I called the store the same day I originally ordered the printers and the store customer service person said the items offered were not available in the local stores and had not been for a while--they (Best Buy) were having difficulty with the online sales because of heavy volume. You would have thought they would have been prepared for the one thing that was exactly what they wanted--HIGH VOLUME!

I really loved this place, and could not believe that I had never been before! The food and spicy chicken curry, this is delicious food service and also responsible catering services, was excellent. There were some tasteful, appetizers delicious food menus selections on the coromandel cuisine menu that I don't see on every other Indian restaurant's menu. We really enjoyed everything about our meal

Have not yet had a bad purchase from Best Buy. Purchased a microwave and computers from them. When I've had computer problems have taken back for service and the price for the work done was reasonable. Things that I have taken back for exchange were done without squabble. That's the way I like it.

We bought a range from Best Buy specifically because we were told they could deliver it Wednesday. We received a call at 3:30, they would be late, about 3 hours. Four hours later, no range and no phone call, so we called the store. "Oh, they had to reschedule your delivery." Nobody called us. They didn't seem to see a need to let us know. Another call to Best Buy and we were told they would reschedule us... for Saturday... maybe! They couldn't schedule us for Friday because they had a full schedule of deliveries... wait, what? We're wondering why, if they couldn't deliver our range today, why are they not making us a priority on the next working day? But they're not. They don't seem to care. Tomorrow is Thanksgiving. They don't care. They did offer us $25 for our trouble, but my husband took off the entire afternoon to be here for the delivery. They don't care. Best Buy may have some great deals, but if you're looking to get something delivered on time, don't hold our breath.

Best Buy exceeds my expectations EVERY time! I can not say enough about their sales techs. There has never been a time that I have went in with a question that they have not taken the time to explain something thoroughly, It's as if I am the only one they need to help at that time when clearly there are many others. The Geek Squad! OMG... wonderful! Personable, easy going, explains everything. Can you tell that I love Best Buy. Did I say that yet? I Luuuuuv Best Buy.

Bought a total tech support plan, only to find out what I needed they didn't do, after being told they did. Then they just refunded it without even trying to help. Called the number 'for the store', to get transferred to some call center. Was transferred by one person from the call center to the store, and talked to an employee who seemed helpful, but when I asked for her name, she hung up. Tried to call back and now was told, they could not transfer to the store. So Best Buy is so untechy that they cannot even transfer a call. You cannot call your local store. They tell you that their total tech does all this stuff until after you buy, then says it doesn't. Don't bother with Best Buy. They are the Worst Buy, and don't even have enough sense to know it.

I ordered a computer from Best Buy. It cost $1760. After a month I still have not received anything. Apparently Purolator has it, but for some reason they won't deliver it. Maybe they lost it? I contacted Best Buy about the problem. They said I could get a refund, but not until Purolator delivers the computer back to Best Buy. I need the money to order a computer from someone else. Why should I have to wait for Purolator to deliver the computer to Best Buy. I have been waiting a month for Purolater to deliver it to me. It is not my problem if Best Buy ever gets their property back. They are the ones that chose to give it to Puro-later in the first place. Best Buys business practices should not be legal. If they are, that is.

I bought a 48" Toshiba led T. V. After 2 1/2 weeks, the screen had a purple line top to bottom about 6" from the left side. We tried to take it back. Best Buy has a 2 week money back policy. I missed it by 2 days. They said it wasn't their problem. I had to call Toshiba. The t. V. had a 1 year FACTORY warranty. They wanted me to package the 48" t. V. up, pay for shipping, & send it to California from Alabama. Toshiba would check out the t. V. & let me know within 60 days if they would take responsibility or blame it on me. I chose to keep the t. V., never buy another Toshiba product, never buy anything from Best Buy, & tell everyone I know about my experience.

As in some other similar stores - the shworoom really rocks! You can come and hold/test/consult about everything, so when you decide on the purchase - you already know what you`re buying! And then its time to search for the best price and the most reliable shop for you.

Bought a Samsung phone and service contract. 2 weeks later, the software had an issue and needed a reset. I took it into the Geek Squad desk and they said they no longer work on Samsung phones and would only mail it to the Samsung factory if I paid them $80 in advance and it would take "A couple weeks" to get it back. I later found out on my own there was a Samsung service center in the area and they fixed it while I waited in warranty at no charge. Best Buy was trying to scam me out of $80. I went back to Best Buy asking for a full refund of this service contract purchased only 2 weeks ago which they are obviously not honoring. The offered me only a small portion of what I paid for this scam of a service plan/contract or whatever it is. I ended up never getting a penny of the $110 I paid. They kept telling me to look at the fine print on the contract.

Ordered a washer(stackable), they said best buy didn't provide us so we can't do anything and just left a washer in the garage and gone! All they had to do is that just swipe a old washer to new washer(same stacking kit) since it's the same brand!

I was extremely enthusiastic when I saw the trailer and I bought it immediately.
However now, I find it too fancy and not realistic anymore. By far, COD 3 Ghosts is the most real experience and I can not get out of it, even after more than 6500 escouade vs. escouade fights!