Best Choice ProductsReviews 289

BCP was great with our return request. They graciously refunded the purchase once we explained how the product would not meet our needs. Very quick response as well!

I purchased a Halloween product which was not working correctly (would not turn off) after troubleshooting the problem with customer support I was offered a refund or replacement. It was a pleasure dealing with support and the replacement arrived quickly. I would recommend BCP to my friends.

I DO ENJOYED SHOPPING WITH BEST CHOICE BECAUSE OF GREAT QUALITY PRODUCTS AND FAST RESPONSE FROM THEIR CUSTOMER SERVICE AGENCY. THANK YOU BEST CHOICE.

I order a chair that i need it, and then find out i was getting one as a gift, the web site does not offer the way to cancel so i had to call costumer service, i was very happy to find out it was easy i did my cancellation and i just got my new chair from my sister thanks BCP your all super

I ordered a zero gravity chair. Shortly after completing my order I received an e-mail with a discount code. I called customer service and they applied it to my order with no problem. My chair came before the projected delivery date. All good!

I would encourage anyone to shop at BCP for home products of any type. They have an amazing selection and their prices are very affordable and excellent for the quality you get. Their customer service is also top tier and they will not leave you until you are completely satisfied. Please give them a try. I promise you will not be disappointed.

I placed an order for a teepee for children to use as a dog bed for my yellow lab. It was entirely too big. When I called to request a return it was quick, effortless, and convenient. In an age where everything is drawn out and painful(year 2020) I was shocked how this company handles the return policy. This transaction made me 100% more comfortable using them in the future.

My experience with best choice was great! I received the kettle bells that I ordered as promised. It is just what I needed for at home workouts. Two days later, the same order was delivered though I only ordered one. I contacted them, customer service was prompt with their response. They emailed a return label. I dropped off the extra item to FedEx.

Love All of Best Choice Products!
They are Truly Quality Products & Reasonable. I bought the Cutest Flower Wagon from them & it is so unique and Pretty.
Had exact instructions with nothing missing.

I was more than satisfied with the resolution. They told me just to keep the defective item which had hardware missing and loose. I may be able to salvage it by totally disassembling it and finding replacements for the missing parts.

Stay away. There was an order mistakenly place by my kid and I have been trying to cancel it all morning and they still want to ship the product after telling me the order has been closed. If you see they are selling something Do Not Buy From Them! Move On! They Lie and just want your money..

I bought a raised garden for $130--started cracking and split after 3 months --ZERO help. A 60 Day warranty? Who buys things like this and thinks it will only last 2 months? SO FURIOUS! Scammers--ALL Chinese. NEVER AGAIN!

Order patio table and chairs. One box was damaged and screws everywhere in the box. Missing a couple of screws for a chair. Called customer service for replacements. I was told out of stock. Unbelievable!

Bc DOES NOT STAND BEHIND THEIR PRODUCTS! I BOUGHT AN AIR CONDITIONER THAT QUIT WORKING 6 MONTHS AFTER PURCHASE. BCP SAID, TOO BAD. OUT OF WARRANTY. THEY DO NOT STAND BEHIND THEIR PRODUCTS. AND THEIR PRODUCTS ARE CHEEP MADE IN CHINA CRAP!

Purchased a chair from them Broke with in a week, sending emails to the customer support and getting the same reply again and again.
This is the worst customer support ever.
Dont purchase any thing from this seller. Waste of time and money.

I bought a couch from this company, when putting it together I realized it was defective.
Contacted the Co. I was told to ship back which I did but never received the credit on my credit card.
I'm now disputing the charges with Amex.
Horrible customer support if you get thru.
Very low quality product

Bought a 3 piece sectional with ottoman, faux leather they sent an incomplete box with missing parts no hardware no way to put the furniture together. They said another box was to arrive it never arrived. They won't issue my $519.99 credit. I get the run around from different customer service associates every time i called. My credit card company AMEX issued me a credit and will be investigating NEVER BUY HERE!