I like the company a lot. They were responsive to my issue, politely and professionally. I would definitely do business with them again.
I was very unhappy with an item... and they solve the problem... refunded my money back with no hassles. Thank you
If I could give zero I would. They don't offer replacement parts beyond 60 days of item bought. Do not buy
Hi Mike,
We would like to send our sincerest apologies for not providing you the world-class customer service that we strive for when assisting our customers. We understand that not getting replacement parts after 60 days impacted your experience with us. We not only stand behind our products at Best Choice Products but stand behind how we resolve our customer's issues. Please reach out to us directly at escalations@bestchoiceproducts.com and provide us with your order information. We will be happy to investigate your situation and resolve it to your satisfaction.
Easy to use website, great products and very friendly customer service agents. I would recommend this site to everyone.
Had a problem with missing parts and spoke to customer service. He was great and went way beyond helping
Hi Betty,
We appreciate your 5-star rating. We're bummed to hear that your item had missing parts. However, excited to hear that the agent went way beyond to help you.
Thank you for being a valued Best Choice Products customer and have a great day!
Tasha
BCP Corporate Escalations
I bought a coffee table and it was very elegantly designed. Had some challenges while installing but once its done was very happy with my purchase.
Lounge chairs are great! Already breaking in for a long hot Florida summer!
Great backyard products!
The product i bought sustained damage, customer service was easily accessible, professional, and understanding. I received an exchange.
They have many different products at great prices and the quality is comparable to many other competitors.
Reported damage by phone, received solution instantly, Great product, Great customer service! Will buy again from Best Choice Products!
Hi Frank,
We appreciate your 5-star rating. We are truly sorry that the item you received did not function as promised. However, we are elated to hear that our customer service team took care of you. Please visit our site bestchoiceproducts.com at any time. We look forward to serving your needs.
Thank you for being a valued Best Choice Products customer and have a great day!
Tasha
BCP Corporate Escalations
Best Choice Products is a great company to purchase alot of items from. They stand behind everything they sell.
I had a great experience. The product I purchased was defective. They gave me a full refund without asking questions.
Wagon is heavy Duty, and Customer Support Team was very responsive on an issue I had. Issue was resolved,within a day. Highly Recommend.
Recently I contacted them about one of their products. I found them very present and easy to work with. They should be a model for lots of companies.
Have never been disappointed with any of my purchases... and their customer service has always been helpful and courteous
This business is user friendly and you actually speak to real people who help you and solve the problem if you have one.
Great service upon losing a solar panel on second outdoor umbrella with lights after a storm with replacement.
Had a great experience with my call and how professional the employee was to help me and be able to take care of my issue. Very satisfied
My order was taken & fast & everything treated well my delivery's were right as promised. I, m so satisfied. Thank you.
Overview
Best Choice Products has a rating of 4.6 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Choice Products most frequently mention customer service, new umbrella and christmas tree. Best Choice Products ranks 12th among Discount Shopping sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tammy,
We appreciate your 5-star rating. It is our intention to provide only the highest quality items to our customers and we are bummed you were unhappy. We strive to make all customers experience a positive one. Thank you for letting us know that customer service was able to assist you.
Thank you for being a valued Best Choice Products customer and have a great day!
Tasha
BCP Corporate Escalations