• BetterPhoto

BetterPhoto

Write a Review

Overview

BetterPhoto has a rating of 3.3 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. BetterPhoto ranks 1st among Photography Education sites.

  • Shipping
    2
  • Returns
    2
  • Quality
    2
2
See all photos
How would you rate BetterPhoto?
Top Positive Review

“Lifelong Customer!”

Mesha S.
6/27/19

After 10+ years of having BetterPhoto for my professional photography studio's website I can't imaging not using BP. I have taken several courses from multiple instructors that took my portraits to the next level. In the past, BP has offered a buy one year, get one free! This is BIG! There's no other website host that offers all the options at such a great price. I constantly receive compliments on the ease of navigation from my clients which is a huge benefit when online proofing. You won't find a better website host with better support than BetterPhoto. Thank you to Jim and the crew at BP. I look forward to many more years of using your services.

Top Critical Review

“SPEND YOUR MONEY ELSEWHERE”

Liz M.
12/22/19

At one time this was a good site for hosting a photo website. No longer. I'm unable to update my bio photo and text. The text that I enter correctly shows up run together on my website. I don't dare try to edit my selection of photos. It's almost impossible to find contact information. They do respond to an email (always during the night, so I suppose they are half way around the world) and say they'll send the issue on to their tech team. They're just kidding, although not kidding when they want your money. Stay away.

Reviews (33)

Rating

Timeframe

Other

Reviews that mention popular keywords

jim miotke (6)
Thumbnail of user williamw66
Washington
1 review
7 helpful votes
  • Send Message
April 4th, 2015

I actually enjoyed betterphoto.com - 4 or 5 years ago. Now there are no more instructors, no diversity of classes, nothing of any interest beyond that of absolute beginners. I think there are only four offerings now, all of which I outgrew a few years ago.

WHAT HAPPENED? It once had promise; now it's showing all the signs of a failing project that is quickly fading into obscurity.

Thumbnail of user jimm746
Jim M. – BetterPhoto Rep

I am sorry you felt that way back in 2015. We are getting better and better all the time, offering more diverse classes. I think you'll find we have fun offerings and a lot to keep passionate photographers inspired.

Thumbnail of user daves8
District of Columbia
1 review
2 helpful votes
  • Send Message
August 27th, 2010

Wasn't a fan of betterphoto.com. I don't think they do anything to make online learning more interesting and useful than any other online learning company. The instructor for my class was knowledgeable about the camera but couldn't really get involved. Felt kind of like the class was an "our way or the highway" steamroller kind of approach. Didn't learn very much unfortunately.

Thumbnail of user andyb213
Florida
1 review
4 helpful votes
  • Send Message
June 22nd, 2019

After almost 4 weeks of having my web site off of the line, I have received an email that I am back on line. After checking the same I was far away from being back on line. They were lying to me and God knows how many other customers. Absolutely, absolutely Bad, Bad Bad Web Site Host. Stay Far Away From It.

Thumbnail of user jimm746
Jim M. – BetterPhoto Rep

I will be as honest and direct as I always am; some of the other unhappy reviewers make valid points. This one, on the other hand, is not based in truth. This customer would email us obsessively, with all caps swear words in the subject line. We tried many, many times to help him but he either did not get our emails or ignored them. There is a truth taught in many business courses that you have to serve your target client and "fire" those that either ignorantly or maliciously try to suck the energy out of you. This person clearly was not and I'm glad we "fired" him.

Thumbnail of user scotts110
South Dakota
3 reviews
7 helpful votes
  • Send Message
April 22nd, 2015

If you have a technical problem with the site (that you have paid for and been a customer for 7 years or so) THERE IS ABSOLUTELY NO ONE WHO WILL ADDRESS YOUR PROBLEM... NO ONE... BEEN WAITING NOW APPROX. 10 DAYS WITHOUT ANY HELP SO WE CAN ACTUALLY USE OUR PAID FOR WEBSITE... TERRIBLE SERVICE!

Thumbnail of user crystalb70
Wyoming
1 review
2 helpful votes
  • Send Message
April 20th, 2017

WORSE SITE EVER! THEY took my credit card, the got my money. I received NOTHING! My Attoney is contacting the Attorney General's Office in Washington State. Also, the Federal Trade Commission also needs to be contacted. They have my money, I have NOTHING!

Thumbnail of user danc1
South Carolina
1 review
2 helpful votes
  • Send Message
April 16th, 2009

Great for amatures - There's a lot of options from beginners on up.
If the courses offered are as comprehensive as the site one would learn a great deal.
The pull downs made manuevering easy.

Thumbnail of user tamarad
Mississippi
3 reviews
13 helpful votes
  • Send Message
April 9th, 2009

Great website - I like this site very much. Easy to find what your looking for and the photos are of great quality. Will return

Thumbnail of user karlao1
California
1 review
5 helpful votes
  • Send Message
September 3rd, 2011

Lousy customer service, classes very limited as to breadth and scope.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.

Company Representative

Thumbnail of user jimm746
Jim M.
President
My wife and I have been running BetterPhoto since we started it in 1996! Denise and I are both photographers, and our three children and three dogs, along with nature and travel destinations, are our among our favorite subjects. But our biggest interest is in helping you experiences the joy of creative photography and become an even better photographer in the process.

How do I know I can trust these reviews about BetterPhoto?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BetterPhoto?