I like B and H for all my Photo and Video EQ for my business. It is a great company that gives a good price.
Always what I need for a fair price! Whether I am looking for something new or a replacement I can find it at B&H Photo.
Searching for new equipment brings up ads with used items that aren't marked as "USED" in the ad. You think you are getting marginally better deals than competitors, but don't find out it's used, except in small print of email, or when item shows up with a big "USED" across the box. Then you get to pay an exorbitant shipping and restocking fee, or just accept overpaying for a used item.
Pic#1 B&H website order details - nowhere shows USED.
Pic#2 Package delivered and included shipping invoice showing USED.
Scam company! AVOID!
Update:
As shown with attachments, B&H's own Order Detail page does NOT show the mouse as being used. There was NOT a link to a more expensive NEW version of this mouse when I purchased. The original "ad" on B&H has conveniently "disappeared", but had nothing about being used. Representative implied I should have known it was used because all B&H used items only have "numbers" in the item #? Like that's the customer's responsibility to know!?!? When searched on Google Shopping for NEW Deathadder v2 Pro mice, B&H came up as "$15 off regular price" of $69.99, or $54.99. This was $5 lower than Amazon's NEW price of $59.99. I thought B&H was a reputable company, so I went with them for the extra $5 savings. $69.99 is a common or typical price online for this mouse.
At this point, forget it! I've paid USPS ~$10 to send it back and purchased NEW from Amazon which just lowered the NEW price to $49.99 with FREE shipping and FREE returns! Never buying from B&H again and telling anyone I know to avoid them like the plague! From reviews, selling USED as NEW is not uncommon for B&H. BYE BYE!
Love using BH Photo! Great Site, Easy Ordering and Fast Service! Wouldn't go anywhere else! 5 Star Review every time!
I use B&H for professional and personal photography/video needs and I very rarely need, or want, to use any other company.
A1
Good price (no competition vs canada dealer)
Good descriptions and photos
Free shipping to canada
Bit expensive but Good Unifi AC LR Access points! Worth the money. Quick service and friendly staff!
I've been buying from B & H for years and have never been disappointed! Great customer service, great products, just GREAT overall! Thanks B & H!
I order a item the shipping was delayed I lost a costmer because of it I called them thay gave me discounting service
Thank you for your order and this feedback. We regret your dissatisfaction. From the information provided here I cannot ID you or the transaction. Please email details to henryp@bhphoto.com so we can resolve this.
Used BandH for years, and have never been disappointed. Will continue to use BandH as long as I"m able to photograph.
I am now paying tax and I cant apply for PayBoo because I am not a US citizen. Please provide an alternative for nonUS-based customers to avail of PayBoo
Thanks for your interest in B&H Photo and for this feedback. Our Payboo program has to accommodate different and sometimes contradictory rules from 20+ states which now require we collect and emit their sales tax. We must also comply with federal rules originally put into place to deter smuggling, drug traffic and money laundering. As the program matures we hope to be able to welcome a wider range of customers.^hp
Aside from one bad transaction in all the years Ive done biz with B&H this last purchase deal was a steal!
B & H Photo - This, to me is the gold standard by which all other online camera retailers are measured.
You had what I needed in stock, and could ship it to me for tomorrow's video shoot. Greatest Store EVER!
Great service, I have brought all my video equipment from B&H for more than 20 years.
Cameras, Tripods, Lights, Batteries, etc.
Everything I've ordered from B&H has been quality merchandise, as shown on the website, arrived well packaged and in a timely manner.
Yes B& H Photo Video was a buck cheaper and Free Shipping! Easy shopping cart - what is there not to love!
I have shopped with B&H Photo for several years, quality, service and selection always bring me back.
Overview
B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.
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B&H Web No: 1091509454
Dan: Thank you for your order and this feedback. We regret your dissatisfaction. We record customer online interactions as a security precaution. For this transaction we explicitly advised the mouse was used, the condition it was in, whether it included the manufacturer's package, and a link to the same, more expensive, new version. I am sorry you overlooked this. No restock fee was applied to your return. With your return authorization we sent you a discounted FedEx return label we do not consider "exorbitant" at all. I am sorry you feel otherwise. When we receive and process your return, a refund will be issued to your Visa account. -- Henry Posner / B&H Photo-Video