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B&H Photo Video

How would you rate B&H Photo Video?
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Mexico
1 review
0 helpful votes
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Im travelling to Hawaii I realized I forgot my Nikon charger plugged in my house, NEXT DAY AIR and B&N always helping!

Date of experience: May 22, 2017
New Jersey
1 review
0 helpful votes
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WOW
August 3, 2017

I was about to place an order with another company then said let me check B&H and the order was $50 CHEAPER!

Date of experience: August 3, 2017
Wyoming
1 review
0 helpful votes
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Easy ordering and checkout
Fast Shipping
Great selection of equipment for varying needs
First place to shop for my equipment
Always satisfied

Date of experience: March 1, 2019
New Jersey
2 reviews
0 helpful votes
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Great Store Great Prices Great Service
Order all my photo equipment and supplies from B&H
They will not be beat on price!

Date of experience: July 1, 2018
Maryland
1 review
0 helpful votes
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EASY PEASY
March 4, 2020

I APPRECIATE THAT ORDERING FROM B&H IS A STRAIGHTFORWARD PROCESS. THE ADVICE I RECEIVED PRIOR TO PURCHASE WAS PRECISELY WHAT I REQUIRED.

Date of experience: March 3, 2020
Bangladesh
2 reviews
0 helpful votes
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Theis is the modt beautiful parle.the best service tor that. The app is 5 star resting. Theis is the tbest app...

Date of experience: August 7, 2020
Colorado
1 review
0 helpful votes
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Easy site to use
June 20, 2017

I am a professor TV News Photojournalist and enjoy looking at all the options B&H has, that I will be back in the future!

Date of experience: June 20, 2017
Alabama
1 review
0 helpful votes
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Outstanding Service
July 25, 2018

B&H is the Best Online Source for All my Video and Camera Needs - Fast & Free Shipping Service. I give B&H 5 Stars for Outstanding Service.

Date of experience: July 25, 2018
Tennessee
1 review
0 helpful votes
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Saved $20 over Amazon and almost $40 over eBay on a pair of Sanus Speaker Stands. I love B&H because they love Paypal, Amazon does not!

Date of experience: September 17, 2017
California
3 reviews
3 helpful votes
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You'll be hard pressed to find another site that has as much selection as B&H

Great Prices + Good Selection + Fast Shipping = could not as for more

Date of experience: October 25, 2013
Oregon
1 review
0 helpful votes
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THE BEST.
March 6, 2018

THE BEST PLACE TO SHOP PERIOD and (!)

I've shopped at B&H Photo for over 26 years. It's my go to for all things photo, video

Date of experience: March 5, 2018
Texas
1 review
0 helpful votes
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LOVE IT! We purchased a power cord for a Canon 5D and couldn't be happier with the service. B&H Photo is the BEST!

Date of experience: January 12, 2018
Louisiana
1 review
0 helpful votes
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NOW AM WAITING FOR THE ITEMS I ORDERED, TO SEE THE CONDITION AND HOW SERVICE AFTER THE SELL IS DONE.

Date of experience: August 10, 2017
Alabama
2 reviews
0 helpful votes
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The best
April 1, 2020

I always find the exact thing or things that I need, every single time I try, Thank you, John Jeans.

Date of experience: April 1, 2020
Ohio
1 review
0 helpful votes
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It was easy to find the product I was looking for... Time will tell how the shipping works out...

Date of experience: August 24, 2017
Massachusetts
1 review
0 helpful votes
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Top Shelf Seller!
February 2, 2018

Buying experience was great, super selection of top of the line stuff, super fast shipping = I'm in LOVE!

Date of experience: February 1, 2018
New York
2 reviews
1 helpful vote
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4.5 - My New Favorite Store
September 24, 2020

Pros:

As a newbie photographer, I had always heard great things about B&H. After hours of research, I finally purchased my first mirrorless camera here (Canon EOS M50). I was thrilled when it arrived OVERNIGHT for free (as the warehouse is only one state away). Incredible!

Next, during the shopping process, I had several questions to ask, which all received great answers quickly from the awesome community here. I also had to work with their support, and the experience was quick and painless.

Finally, I have their Payboo card, and the savings is HUGE! Even if they don't have the best price on an item, saving on the sales is a benefit that absolutely can't be beat ANYWHERE for me (NYS resident). As such, this makes their prices the best ANYWHERE on virtually everything I need (computers, PC components, and now camera gear).

Cons:

TO BE FAIR, my ONE complaint with B&H is stocking. I do feel like they are constantly dealing with "Backordered" items, and in several cases now I have had to shop at other retailers as a result. I know we live in turbulent times, and I'm sure this plays a role, as I only started shopping here in 2020. My camera purchase was indeed backordered, but it did ship within their estimated time frame (7-10) days, and the lightning fast delivery helped make up for the delay. I don't think this warranted docking a full star, but definitely a half of a star. If I could make my review a "4.5" I would have *hint hint nudge nudge*.

Summary:
As someone with Amazon-fatigue, I'm tired of buying from the faceless giant, where support is non-existent and everything is a Chinese knock-off. I'm so happy to have found B&H, and even more excited about the speed of shipping, the quality customer support, and the great store interface. B&H is now my GO-TO site, where I will always check here first for all of my online shopping needs.

Date of experience: September 23, 2020
New Jersey
2 reviews
1 helpful vote
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Great chat help!
April 24, 2023

Kind of a long wait, 6 ahead in the Q at 2:30 Eastern on a Monday. Other than the wait, great help!

Date of experience: April 24, 2023
India
1 review
0 helpful votes
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YOU ARE THE BEST SELLER
December 29, 2017

BEST IN PHOTO STORE IN THE WORLD FIRST TIME I AM PLACING AN ORDER I AM HAPPY EAGER TO SEE PRODUCT SOON

Date of experience: December 27, 2017
New Jersey
1 review
0 helpful votes
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Ink purchase
September 22, 2020

Using this same was easy and quick. I was able to find the items I was looking for with no problem.

Date of experience: September 22, 2020

Overview

B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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