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BiggerBooks

Overview

BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
170
value
29
shipping
26
returns
20
quality
580
This company responds to reviews on average within 18 days

Instant Feedback

7,044 reviews
How would you rate BiggerBooks?
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Texas
1 review
0 helpful votes
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Has all the information you need for the tests
September 5, 2021
Updated review

Great book! Quality great, no rips, tears or any signs of wear and tear! The information is almost exactly like the website!... ALMOST! Which is why I rated it 4 stars. It is missing the questions from the website. Aside from that it's exactly the same.

Date of experience: September 5, 2021

Great!
August 26, 2021
Previous review

Great!

Date of experience: August 26, 2021
Wisconsin
1 review
0 helpful votes
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Easy and cheap
September 15, 2024

I was able to get the book and voucher code new at a much cheaper price than other sites.

Date of experience: September 5, 2024
District of Columbia
1 review
0 helpful votes
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The book was due to be received by Aug 1. That is why I bought the book. On Aug 7 the order status is showing "processing". As I will not receive the book by Aug 8, I had to cancel.
I did receive a full refund. Thank you.
I would like to suggest that if the order cannot be filled, the customer be contacted and advised about the delay in the order.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 7, 2023
California
1 review
0 helpful votes
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Surprised! Not a book but 3 hole punched pages
September 7, 2022

I either did not read thoroughly the details or it was not clear that I had ordered loose pages to be placed into a binder. I was surprised that it was not a book... I did (do) not have a binder... need to buy a binder now.

Date of experience: September 7, 2022
Erin C. BiggerBooks Rep
over a year old

Thank you! -BiggerBooks

Idaho
1 review
0 helpful votes
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False advertising
September 2, 2023

I searched the web for a book my child wanted and found it advertised new and cheaper than used versions on this site. I ordered the book only to have the order canceled a week later, by the website, because they never had the book to begin with.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2023
South Carolina
1 review
0 helpful votes
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I called before ordering to ensure that the book covers pictured on the site were the covers of the books I was ordering and was told that they were. I ordered three books and the two that I have received so far have the wrong covers.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2021
Virginia
2 reviews
0 helpful votes
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No product yet
July 17, 2024

I understand that the book I ordered is hard to find, but I don't see why you would charge my card before you find the book and ship it to me.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2024
Ohio
1 review
0 helpful votes
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Book review
September 14, 2024

Got my book earlier than expected, and for a cheaper price

Date of experience: September 4, 2024
Erin C. BiggerBooks Rep
7 months ago

Thank you for your feedback and for choosing BiggerBooks!

California
1 review
0 helpful votes
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They canceled my order
May 13, 2023

I ordered from Bigger Books because they had expedited shipping and could get my order to me in time for a conference. Without any warning or communication, my order was canceled, and by the time I found out it was too late to re-order from BiggerBooks or anyone else.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 13, 2023
California
1 review
0 helpful votes
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Shipping
January 12, 2022

I received the book after choosing the free shipping option 8 days (not business days) after purchasing! Easy to purchase but there wasn't a lot of shipping information but then the book showed up faster than I expected which was exciting.

Date of experience: January 12, 2022
Erin C. BiggerBooks Rep
over a year old

Thank you for shopping with us! -BiggerBooks