business logo of BiggerBooks

BiggerBooks

Overview

BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
170
value
29
shipping
26
returns
20
quality
580
This company responds to reviews on average within 18 days

Instant Feedback

7,044 reviews
How would you rate BiggerBooks?
grey star
grey star
grey star
grey star
grey star
South Carolina
3 reviews
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Send Message
Share Review
Report Review

Happy
October 30, 2021

Great service and received what I ordered. Happy to heard from them right away, since I wrote a note to pay attention before sending order.

Date of experience: October 30, 2021
Utah
1 review
2 helpful votes
Follow Antonio A.
Unfollow Antonio A.
Send Message
Share Review
Report Review

BUNCH OF SCAMMERS
March 29, 2020

I ordered a book online, but it was abruptly cancelled. Only a portion of my money was refunded. STAY AWAY FROM THIS PLACE. THEY WILL STILL YOUR MONEY! Legal action is what they are seeking.

Date of experience: March 29, 2020
Georgia
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

AMAZING Experience! The book is easy to read and had many great options and tools. Thank you so much.

Date of experience: August 15, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jane Y.
Unfollow Jane Y.
Send Message
Share Review
Report Review

Good review
August 15, 2022

The shopping experience was great, I like that I could search by DOI. Books were in good condition and arrived fairly swiftly.

Date of experience: August 15, 2022
Arizona
1 review
0 helpful votes
Follow Christina U.
Unfollow Christina U.
Send Message
Share Review
Report Review

Bent new soft cover book
June 8, 2022

Came bent over n the top part of the book as it did not arrive in a box or even wrapped to protect it.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Illinois
1 review
0 helpful votes
Follow Hero X.
Unfollow Hero X.
Send Message
Share Review
Report Review

Good
September 23, 2021

I mean, nothing incredible, but definitely not awful. It works and it works well. Cheap books with relatively fast shipping. Can't really go wrong.

Date of experience: September 23, 2021
Erin C. BiggerBooks Rep
over a year old

Thank you! -BiggerBooks

Arizona
2 reviews
0 helpful votes
Follow Heather T.
Unfollow Heather T.
Send Message
Share Review
Report Review

Haven't received book that was supposedly in stock
January 4, 2024
Updated review

Website said item was in stock. I paid for 2nd day delivery and still haven't received the item after 15 days.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2023

So far so good
December 14, 2023
Previous review

So far so good.

Date of experience: December 14, 2023
Michigan
1 review
0 helpful votes
Follow Mike L.
Unfollow Mike L.
Send Message
Share Review
Report Review

Cancelled order with no explanation
June 28, 2024

My order was cancelled with no explanation. I contacted the company and received zero response.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 18, 2024
Indiana
1 review
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Send Message
Share Review
Report Review

Exam book
January 16, 2023

I'm glad I only rented it instead of bought it due to how thin it was. Seems like it will help prepare for my exam in the near future.

Date of experience: January 16, 2023
California
1 review
0 helpful votes
Follow Sophia A.
Unfollow Sophia A.
Send Message
Share Review
Report Review

Not good thus far
June 16, 2024

Just having a hard time getting the item I ordered on May 19, even though I was charged for it.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2024