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BiggerBooks

Overview

BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
170
value
29
shipping
26
returns
20
quality
580
This company responds to reviews on average within 18 days

Instant Feedback

7,044 reviews
How would you rate BiggerBooks?
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Indiana
1 review
0 helpful votes
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Disappointed
April 25, 2024

Disappointed that I was given no warning the title would be out of stock and I'd have to wait for a supplier.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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First time
February 13, 2022

Book arrived as promised in good packaging. Came in a flat cardboard package so the book would not be bent or come damaged.

Date of experience: February 13, 2022
Georgia
1 review
0 helpful votes
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Thank you!
September 15, 2021
Updated review

Easy to use website! A site for busy people who do not have enough time to search for what they might be looking for. So many options available.

Date of experience: September 15, 2021

Easy to use website
September 3, 2021
Previous review

Easy to use website

Date of experience: September 3, 2021
California
1 review
0 helpful votes
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Okay
August 5, 2023

Unhappy with how the pricing for shipping kept changing, and getting charged more with out notification.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
Ohio
1 review
0 helpful votes
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Great Customer Service
September 10, 2021

Anette answered the phone and answered all questions I had regarding my purchases. Book was in good condition.

Date of experience: September 10, 2021
Texas
1 review
1 helpful vote
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Thief
October 2, 2021

The stole my money and never sent me my book, it cost me $141 with everything and even no one responding to my call and emails. Be aware of them.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2021
New Jersey
1 review
0 helpful votes
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Easy to navigate, Easy to find
June 23, 2024

Great price and easy to navigate the website. Check out was clear and easy to follow.

Date of experience: June 13, 2024
Tennessee
1 review
0 helpful votes
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Trail Guide to the Body
December 28, 2022

Bought my text book for the best price I could find. It came in quickly, in good condition, and made for an easy and happy shopping experience.

Date of experience: December 28, 2022
Missouri
1 review
1 helpful vote
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No book yet
March 29, 2022

I have not received the book or any communication about when it will arrive. It is well past the expected arrival date.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2022
California
1 review
0 helpful votes
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Quick and easy
June 9, 2023

Pretty quick and easy. Only thing I would prefer is book condition. I didn't see it anywhere. I hope I'm not disappointed.

Date of experience: June 9, 2023