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BiggerBooks

Overview

BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
170
value
29
shipping
26
returns
20
quality
580
This company responds to reviews on average within 18 days

Instant Feedback

7,044 reviews
How would you rate BiggerBooks?
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West Virginia
1 review
0 helpful votes
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Perfect condition
January 14, 2023

The book arrived seal packed and it was in perfect condition since it's a new edition so I got a new book at rental price. I am very happy with it.

Date of experience: January 14, 2023
Indiana
1 review
0 helpful votes
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Decent
October 6, 2022

The site was easy to use, and i received my text book almost a week before the date that it was estimated to come.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
South Carolina
1 review
0 helpful votes
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Shipping cost/delay
February 28, 2022

I paid $18 for the 2 day shipping instead of for the three day shipping that was much cheaper and still took 3 days to get it

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Kentucky
1 review
0 helpful votes
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Nice transaction
August 27, 2023

It is always a smooth transaction. Always offering quick shipping. They always seem to have everything that I need.

Date of experience: August 27, 2023
Washington
2 reviews
0 helpful votes
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Never received my book.
November 7, 2023

Never received my order, reached out for assistance on more than one occasion and also never received a response.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2023
California
2 reviews
0 helpful votes
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Thank you
June 13, 2024

Thank you very clean I am very happy with my purchase

Date of experience: June 3, 2024
Florida
1 review
4 helpful votes
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This site sucks
August 14, 2015

I never got my book. They told me right before the semester started that the order was cancelled. I still have not got my money back.

Date of experience: August 14, 2015
Iowa
1 review
0 helpful votes
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Super easy to use and purchase.
September 1, 2023

Super easy to find the book I needed. There was several purchase options and I was easily able to get the one that suited me best.

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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M
August 17, 2023

I was skeptical at first, but since there's a return policy, I thought I give it a try. Pricing is good and delivery is on schedule.

Date of experience: August 17, 2023
Illinois
1 review
0 helpful votes
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The book I ordered never arrived.
October 14, 2023

The book I ordered never arrived. After waiting more than a week after my order, I finally got an email saying the book was not available.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2023