BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.
Order was charged on cc. Didnt come so I followed up to find they had canceled order. I did get a refund. Lost chance to buy at another vendor because I wasn't told they canceled order.
I placed order for two books. One arrived already and the other has no update after it went to USPS. This was all placed in one order, Class starts tomorrow and don't have the book
PLESE don't. It's a total scam. I've been waiting for a textbook for about 3 weeks, and I have not received it. Nor have heard from them. I have tried to contact them twice.
They don't even deserve one star. They canceled my daughter's textbook without any notice or communications. After three weeks I contacted them to find out it was cancelled. In the meantime they doubled the price of the book and offered no remedy nor refund until I contacted them.
Be VERY CAUTIOUS!
First time ordering through Biggerbooks. I did not receive any shipping notification even after the initial 4-5 days of processing time, so I thought it was sketch. Eventually discovered I had to login to see the status/tracking information despite the initial order confirmation stating to expect a shipping notification via email. It was delivered 2 weeks later. Other than that, the book itself came in excellent condition wrapped within envelope cardboard packing.
Easy, Thank you! I am thankful to recommend Bigger Books to others.
We were not able to apply our tax exemption at the time of purchase. It was attached to purchase and emailed, but we now have to go through a sales tax refund process.
We apologize for the inconvenience. Thank you for choosing BiggerBooks!
We were not able to apply our tax exemption at the time of purchase
I emailed inquiring aboht my purchase and received a response right away. Book was delivered just as they said it would.
Thank you!
Never received my book, chatged my card anyway. Told me to reorder, tried but wouldn't accept my card
The book was advertised and I was billed for it but it turned out not to be available. I was credited the full amount, but I should never have been allowed to place my order in the first place. To be fair, I had the same issue with other vendors advertising the same book and on their sites the book is still listed. At least Bigger Books seems to have removed it.
Found exactly what I was looking for. Hope it arrives quickly and as described.
Answer: HI Steve! It typically takes 24 hours Monday through Friday. Weekend orders are loaded on the following business day. Thank you! -BiggerBooks
Thank you for your feedback and for choosing BiggerBooks!