BiggerBooks

This people had listed books they don't even have in stock. I paid for books that were never shipped because they don't have them in stock. I finally got a full refund for my purchases. What a ridiculous waste of my time. Never coming back to this place.

Ordered a book on July 17. Credit card was charged. Book was never shipped, and not received. Inquiries to the seller have gone unanswered. NEVER BUY FROM THESE CROOKS!

Terrible service! Order was shipped late, even though I paid extra for faster delivery. Ended up being the wrong book. Put in 3 requests for return (I had to rent the book from Amazon in the meantime) but no one got back to me for several days. Then I received an email asking for patience, they would review my request as soon as possible. Never heard back after that. When I finally did a live chat they said --Oh well... it's too late now for a refund even though I put in the request within the allotted time for a return! They did return shipping costs but only after I complained and said I would give them a negative review. Still giving a negative review. Be careful with this company and keep your own records.

Ordered something that apparently is not in stock or available, but I've received no communication saying anything about it.
I'll give them a couple of more days before demanding a refund.
Not confident that will happen at this point.

Excellent work. This is no ordinary shop, i like the high level of service and personal approach. A special thanks to Mary the consultant, who has helped me more than once in choosing gifts for friends

Horrible! I placed an order for a textbook about three weeks ago and the order said it would arrive in about 10 days. It finally arrived at the post office a few days ago. However, it is now being sent back to the seller because "they don't deliver to PO boxes". Hello Bigger Books: maybe you should state that you don't ship to PO Boxes like every other company! Don't allow the transaction to go through if you're not planning on delivering the product! The shipping was $19 which was shown before the order, but that's ridiculous!

For anyone who needs a textbook, stick with Amazon. It may take longer but you get what you pay for.

Worst site that I have ever used. Waited 3 months and never received my book, ended up cancelling and getting less money than what I paid for. Awful service, it should be made aware that the book is not in stock instead of letting us place the order.

BUYER BEWARE! They will show your item in stock, but you will never receive it, and you may not receive a refund. I had researched this company and saw a few reviews similar to my experience, but saw many others that were great, so I took a chance.

I placed an order for (6) books. I rec'd one, the company cancelled & refunded me for two (after WEEKS), I cancelled & rec'd a refund for two. There is one that shows shipped, but when you click on the tracking information, it states that it has never been rec'd by the shipping company. I submitted a help ticket, but they said that the item had been delivered. I asked for proof of delivery. I have not rec'd a response. That was nearly three months ago...

Ordered a book set, waited for email for shipping confirmation, used their chat (chatted with *) to ask for an order status, and was told it was cancelled (not by me) without any explanation other than security.
Bigger Books is quick to take my money when I placed my order but was told that my refund would take 5 days to process. What a crock of $#*!.

*Personal information redacted by admin

I searched for a book on google and found it on BiggerBooks. I ordered the book.

2 weeks later I received an email from SiteJabber asking me to review the book. I realized that I had never received it so I contacted support.

This is the only response they sent back:
"I apologize but your order has been cancelled because we were unable to ship the item requested"

Nothing about a refund, no next steps, no help. I've had to follow up with my credit card to ensure payment is refunded and I also need to go search for that book again.