BiteSquad

I've used BiteSquad several times and am impressed with their punctuality, friendliness, and overall service. They even called me to see if I wanted something different when the restaurant was unable to fulfill my order. It is also very helpful that they let you know when the driver is nearly there. I'm a satisfied customer!

Works very well, I ordered dinner for my starving student son 2000 miles from home.

Food was delivered timely, and fresh! Warm and delicious. Reasonable fees and up to the minute notifications, what is there not to like?

First time using the App. Restaurants easy to find (I searched "Pizza"). Placed my order. 2 minutes later, I got a call from Bite Squad - restaurant was out of Kale, but suggested three other leaves as a replacement. Made my choice, $1.99 for deliver is a great deal! Glad I could insert my own tip amount instead of selecting the %s given. Received a text when the driver was "close by." Food was 10+ minutes early! Will definitely use again.

I ordered some late night mexican food, but the restaurant forgot a couple of items. The chat sessions was still available so i clicked on it and Sam got my little problem resolved very quickly and had the restaurant redeliver the missing items within an hour at no extra charge. Great experience with BiteSquad customer service. Thanks!

This was our first time using bite squad. Normally we only have two choices for delivery, and they are both pizza. In 10 years people will look at my review and ask, is that true? Bitesquad opens up so many options for eating in the comfort of our own home. Ordering was simple, the driver arrived on time and the service sent a text when they were close. The pizza delivery guy always shows up when I walk into the bathroom or out of the shower. I cant say enough about it! Thank you Bitesquad!

Most of our order was correct but that is no fault of BiteSquad. We will definitely use them again. They even arrived a little earlier than expected. It would be great if they could find a way for each person to pay for their portion of food when placing the group order.

This is my first experience with Bite Squad. My order was delivered to me on time, exactly as ordered, hot, and by a smiling delivery person... on New Years Eve, in the freezing cold. Very, very pleased! Whats not to like?

I'm very impressed with BiteSquad. We just moved offices and I don't know where any restaurants are close by for lunch. BiteSquad is quick, convenient, and delivers from many restaurants in the downtown Minneapolis area. I look forward to ordering again soon. Thanks BiteSquad

This is the first time I've ordered from BiteSquad and it was so painless. I ordered from Locale in St Pete. Placed the order online, paid and added the tip all in one transaction. The delivery driver arrived 40 minutes later with my food. Hot, fresh and fast! Driver was super friendly as well. I will be using your services again for sure. Thanks guys!

Our meeting size increased by 25% at the last minute and I was able to get the order increased through online chat with a new invoice within 5 minutes. The food was still delivered perfect and on time. That was amazing. You made me look good, but I know who the real hero is. Thank you so much!

Screwed up my order. Then charged me an extra 9.00 after the order when they should have been fixing there screw up to begin with not charging me more money! Worst Customer Service! Use Any other delivery service!

We've tried ordering from Bite Squad on several occasions and have had our service denied with a request to provide personal information not needed for this kind of delivery service.

Please read the response from Bite Squad.

"please reply to this email with a picture of your ID and the credit card you used to place the order, showing the name, expiration date, and only the last four digits of the number"

If you feel comfortable giving out this kind of info these days, good luck!

There are multiple other delivery services available that do not request this kind of information.

I guess I should have come here first to check these reviews before I ordered from them. It would have saved me $20. Please do not order from these people. Where do I begin? First of all, the food I received was wrong, the driver drove around in her car in my apartment complex with my food for 23 minutes, so you know the food was good and cold, and she had the nerve to hand me my food out of her window. The fact that I had to stand outside to give her directions to my apartment building was beyond ridiculous! I have had food delivered in the past successfully with no complaints. I've used the former company, Chef Shuttle, several times with absolutely no problems. Bite squad is TOTALLY unacceptable! I chatted, emailed, and spoke to customer care. This business is a joke! If you got money to waste, call bite squad! I just wasted $20 bucks and I still don't have food. I put that crap she delivered to me where it belonged... in the trash! Do not call these folks. You've been warned!

Poor customer service! This ap has a vulnerability to being hacked. Look it up on Reddit: you will be hacked and people from different states can easily use your info to purchase. The fix per bite squad is a form answer saying they won't refund, you lose your account and to ask your bank for a refund. They literally brushed me off. They had an answer ready because this is common. Criminal. Don't do this! This is a bad company with shady business practices and weak software. You will lose your money:

I was not real comfortable using a service like this but my niece raves about them! Sitting at home, tired, hungry, and not wanting to get out in the super cold weather tonight so I thought why not? Turned out to be super easy and best delivery experience ever!

I ordered a pizza and wings that said delivered but never was. I tried to contact support for day but it just froze me out. When I finally contacted support on the website demanding a refund, the person on the other line said I needed to complain within 24 hours of the delivery. Even though it was their app which was not allowing me to do do. Their support just ended the chat with me multiple times because I said that's unacceptable and I want a refund. Bite Squad are thieves. They took my money, did not give me my order, and ignored my complaint. Ridiculous service, do not use Bite Squad

I frequently use delivery services for lunch because of my job. The drivers are very nice, the service is 99% of the time super-fast and the orders are always correct. They also charge less than most other services! If you are not happy with something, Bite Squad will ALWAYS make it right!

So far so good! Its awesome knowing what step your order is in. Tried group order with the assumption that we could split pay at checkout. I'm sure logistically this is difficult, but if a future possibility, I'm sure you could get many more orders.

You can't go wrong with BiteSquad! They deliver from twice as many places as any other service and they charge so much less. They also let you know when the drive arrives with a cute doorbell sound. I love these guys/gals.

I was missing the entire main course of my order. I paid $103 and only got the appetizer items. We waited an hour for food we never got, and the company only gave me a partial refund. I am disgusted with the way this went down and will NEVER use Bitesquad again.! Already deleted their app.

I have ordered so many times with bite squad and it is always an issue. The food takes anywhere from 1.5-2 hours to arrive if it even arrives. Sometimes it shows delivered and nothing was delivered. I have given them so many chances. The customer service is of no help. Uber eats and DoorDash are so much better all around. Don't waste your time ordering through Bite Squad.

Our order arrived earlier than anticipated and the communication about when our order would arrive was excellent. I really appreciate that. The delivery driver was very friendly and professional. We were very pleased to receive such good customer service, since that is quite rare these days. I highly recommend Bite Squad.

What a terrific service! Exceeded my expectations. Our BiteSquad deliverer, Matthew, was super nice and food was perfect! I will definitely be using this service in the future. Wish I would have been using all along!