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BiteSquad has a rating of 2.9 stars from 600 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BiteSquad most frequently mention customer service, live chat, and credit card problems. BiteSquad ranks 4th among Food Delivery sites.
Did you know that you could special request a drink pickup? Because I didn't! Thankfully customer service helped me, and then my driver (who was really fast and friendly) brought them over! Super delighted!
I will never use the service again after being tricked into a monthly subscription when purchasing my first order. Due to this being a credit card through work, it took me months to realize this. Of course they refunded the last month "as a courtesy". What would have been more courteous is not scamming customers in the first place. I deleted my account and will never recommend their services.
Great service. Food was hot and arrived quickly. Driver was nice. Very easy to order and the tracker was accurate. Will use the service again!
Easy to use. Fast and inexpensive. I will be using bitesquad more frequently. I hope it remains fast, easy, accurate and cheap.
The site was easy to use and we received our order quickly. Will definitely recommend to others to use!
Was first time and will definitely use you again! Food was quicker then estimated time. Will tell my friends
Food was still hot, driver was very nice and courteous, and the time from the restaurant was minimal. Will definitely use again.
I loved being able to track the order online! The food was hot and the delivery person was friendly!
The delivery was 20 minutes early. Not good as we expected it might be 10 minutes not 20. Delivery person was wonderful and professional.
This was my first but will not be my last. The service was great, food hot, and the time frame of delivery was great
Their employees are not good at sending specific instructions. Drivers do not verify accurately. Customer service do not respond at all.
Our first experience with Bite Squad was awesome! Our driver, Elizabeth, was on time and super friendly and our food was still hot!
Our delivery time was great & the driver was professional and friendly! We appreciate the great service!
I am sick and still am but i didn't want to cook some thing so i just order some thing and i loved it!
Amazing first experience, food was cooked fast and great, and the delivery driver was so fast and awesome!
I love how quick and easy it is. My driver Talyna I think that's her name, was awesome. I'd want her every time if I could.
My food came super quick, I loved following the process on my phone.
The driver greeted me by name and was super friendly.
Well done, BiteSquadb
My driver Roshon V made sure my delivery was correct an he was so sweet even asked did I wait along time. Thank you so much!
I'm new to the area and some restaurants are further away then others. This service is awesome, food got here quick. Delivery guy was super nice.
Food got here in less time than expected and was very good! We were super happy with the experience!
Timothy was awesome! He made sure I got my food after giving him the wrong address. Would order again! Very easy.
My food got here quick and everything was great! Wish we had an option to pay cash for tip instead of card.
Got a verification email within 2 minutes of ordering, driver was very respectful and fast delivery!
So many options and easy access to customer service. Plus I love that the drivers are actual employees instead of contractors like other places!
Ive ordered from BiteSquad a few times. The timing is perfect. My food was still hot! Great friendly service.
Very convenient service. Food arrived hot. Highly recommend Bite Squad. Would most certainly use again.
This is a great service. Our driver Kelly was awesome and courteous. Will definitely use them again.
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