BiteSquad has a rating of 2.9 stars from 600 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BiteSquad most frequently mention customer service, live chat, and credit card problems. BiteSquad ranks 4th among Food Delivery sites.
Did you know that you could special request a drink pickup? Because I didn't! Thankfully customer service helped me, and then my driver (who was really fast and friendly) brought them over! Super delighted!
I will never use the service again after being tricked into a monthly subscription when purchasing my first order. Due to this being a credit card through work, it took me months to realize this. Of course they refunded the last month "as a courtesy". What would have been more courteous is not scamming customers in the first place. I deleted my account and will never recommend their services.
We ordered from Mr. Empanada, and the food was hot, and the delivery driver was very courteous. We will definitely use them again.
My food was perfect and my delivery driver was fast and courteous. Thank yall so much. This was much better then driving to the restaurant.
Arrived sooner then expected. Driver was not scary looking. After a long day of yard work I didnt want to cook. Thank you!
Always fresh &hot. Love lov this service gr8 selection order twice a month or more so thankful 4 bite squad
BiteSquad is super fast and easy to order--even customizing your order! I will use them again in the future!
Always on time! I love the order follower from order to delivery!
I would recommend to anyone!
LOVE LOVE LOVE
I have use this sevice 2X and each time my order has been cancelled. This service is totally useless. I won't waste my time ever using them again.
Food was hot. The resturant gave the driver a hard time. For Indian cuisine I suggest you go to maharani. Driver was excellent.
I love bitesquad and thank you so much for your service. I hope you all can get McDonalds and Wendys added and Ruby Tuesday.
The service was fast, the driver was friendly, and the food was hot and great as always when I order from BiteSquad
Great service delivering from Fast and Fresh in Sarasota! I will definitely use them again for ordering from Fast and Fresh.
Speedy delivery from Sol's NYC Deli in Sarasota. Terrific chopped liver, corned beef, knish and matzo ball soup. Thanks.
Love that we can see the status of our order and where the driver is located! You guys are awesome!
They are great! Was able to track order, once Rodney the driver delivered my food it was still hot.
Thr Food was fresh and hot just like being served at restaurant. The delivery drive was friendly!
After reading another review on this company, I wanted to be clear I am reporting on my experience in Denver, CO. Thanks. :) Delivery service for restaurants! The site allows you choose the type of Cuisine and it will then list the restaurant within your particular delivery area for a very reasonable fee. The drivers I have had so far are very nice and arrive within 5 minutes of the stated delivery time! My experience so far has been that my food arrives at a good serving temperature and is fresh although I did have a small problem getting the wrong beverage in my last order. Not a big deal, but still should have been right. I'm not going to knock off any points for that since it was in the middle of a busy Saturday night and as an Executive Chef with over 30 years of experience I know these things can happen even at the best places, with the best staff, during a busy Saturday Night Rush! I ordered at 8pm, on a Sat night which is the busiest time of night for most restaurants. My delivery time for the restaurant was stated as 55 min. They arrived right on time, and gave me a call to tell me they were on their way (although 1 time the call was to tell me that the restaurant did not have what I ordered due to a recent menu change, (Guess they forgot to update their online menus), and would I like something else. He said he would wait for it to be made and then deliver it, which is what ended up happening (he got a GOOD Tip). I think it's a wonderful app that does not charge a membership fee. Perfect for the nights you don't want to cook or have time to shop, cook and serve dinner and then all the cleanup at the end of your meal. Like bringing many types of cuisine from various restaurants right to your door in a timely manner. Even as a Chef there are nights I don't feel like doing any cooking at home.
In the end they are not perfect, but considering how many restaurants and types of cuisine they offer in many area's they do a great job. Lastly, Driver's come in all shapes, size's and personalities, so some area's may lack a large supply of qualified driver's for this type of job. Remember, they're meeting strangers at every stop so don't be offended if they don't want to be your instant friend. Who knows what type of delivery/customer they just came from. Perhaps i'm a bit sympathetic to the workers after spending 30+ years in Restaurant's with the last 25 being an Executive Chef.
2 Thumbs up and 5 stars for a rating.
Enjoy!
I definitely recommend bite squad. This place is like a mix between Jerusalem and New York - Holy Smokes Theyre Fast!
Delivery service was great. Love the tracker. Ordered food from Dulcinea Grill and it was horrible.
Great experience, very friendly driver, arrived sooner than promised! We will use again! Thank You!
Convenient! Easy! So worth it! And our delivery driver was very nice! Will use this service again!
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